Connect SMS Alert and Syncro

Both apps 32SMS Alert 14Syncro 18

• Trigger
  New Group

  Triggers when a new contact group is created on your SMS Alert account.

• Action
  Cancel Scheduled SMS

  Cancels a scheduled SMS batch and refunds its credits.

• Action
  Create Contact

  Creates a contact in an existing contact group.

• Action
  Create Group

  Creates a contact group.

• Action
  Create Short URL

  Shortens a long URL and returns the short link.

• Action
  Create Template

  Creates an SMS template.

• Action
  Get Credit Balance

  Returns the SMS credits remaining on each route of your account.

• Action
  Get Delivery Report

  Returns the delivery status of every message in a sent batch.

• Action
  List Contacts

  Lists the contacts in a contact group.

• Action
  List Groups

  Lists the contact groups on your account.

• Action
  List Templates

  Lists the SMS templates on your account.

• Action
  Schedule SMS

  Schedules an SMS to one or more mobile numbers for a later date and time.

• Action
  Send SMS

  Sends an SMS to one or more mobile numbers and returns the batch ID.

• Action
  Send SMS to Group

  Sends an SMS to every contact in one or more groups.

• Trigger
  New Customer

  Triggers when a new customer is created in Syncro.

• Trigger
  New Invoice

  Triggers when a new invoice is created in Syncro.

• Trigger
  New Payment

  Triggers when a new payment is recorded in Syncro.

• Trigger
  New RMM Alert

  Triggers when a new RMM alert is raised on a monitored asset in Syncro.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Syncro, optionally limited to a customer, contact, status, assignee or search.

• Trigger
  Ticket Resolved

  Triggers when a ticket is marked Resolved in Syncro.

• Trigger
  Ticket Status Changed

  Triggers when a Syncro ticket moves to a different status.

• Action
  Create Appointment

  Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians.

• Action
  Create Contact

  Creates a contact under an existing Syncro customer.

• Action
  Create Customer

  Creates a new customer in Syncro with contact details, address, and notification preferences.

• Action
  Create Estimate

  Creates an estimate for a customer in Syncro, optionally with line items.

• Action
  Create Lead

  Creates a new lead in Syncro with the contact details and optional ticket information you provide.

• Action
  Create Ticket

  Creates a ticket for a customer in Syncro.

• Action
  Create Ticket Timer Entry

  Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes.

• Action
  Find Customer

  Finds customers by search text, email, name, business name or ID and returns the matching customers.

• Action
  Update Contact

  Updates an existing contact in Syncro, changing its name, address, email, phone and other details.

• Action
  Update Customer

  Updates an existing customer in Syncro. Only the fields you fill in are changed.

• Action
  Update Ticket

  Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.