Integration
Connect Smartsheet to Support Board
When New row fires in Smartsheet, your agent runs Send Message in Support Board. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Smartsheet and Support Board to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Smartsheet can start in Support Board
When New row in Smartsheet
then Send Message in Support Board
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Smartsheet and Support Board
Triggers and actions 3 triggers · 62 actions
- New row
Triggered when a new row is added to the specified sheet. Polls rows modified since the last check and emits new ones.
- New sheet
Triggered when a new sheet is created. Polls the list of sheets and emits newly seen ones.
- Updated row
Triggered when any row is updated in the specified sheet. Polls rows modified since the last check and emits updated ones.
- Add column
/sheets/{sheetId}/columns - add columns to a sheet.
- Add comment
/sheets/{sheetId}/discussions/{discussionId}/comments - add a comment to a discussion.
- Add discussion
Starts a new discussion on a sheet with a first comment, and returns the discussion.
- Add folder
/folders/{folderId}/folders or /home/folders - create a folder.
- Add home folder
Creates a folder at the top level of your Sheets home and returns it.
- Add row
Adds a new row to the specified sheet. Provide cells as an array of {columnId, value}. Set location to Top or Bottom.
- Add row attachment
/sheets/{sheetId}/rows/{rowId}/attachments - attach file or URL to a row.
- Add sheet
/sheets - create a sheet with columns.
- Copy row to another sheet
Copies a row from one sheet to another sheet. The placement of the cells in the destination sheet is determined by Smartsheet's logic.
- Copy sheet
/sheets/{sheetId}/copy - copy a sheet to a folder/workspace.
- Delete row
Deletes a row from a sheet given its Row ID.
- Delete row if deal does not exist in ActiveCampaign (Cisco)
Compares deals from ActiveCampaign with the Smartsheet 'ActiveCampaign Deal ID' column. Deletes rows whose deal ID is not present in the supplied list of existing ActiveCampaign deal IDs. Built from intent against Smartsheet API 2.0.
- Find rows
Searches for rows in a specified sheet containing the specified value (in any column). Returns zero or more row IDs. Use the 'Get row' action within a Loop to fetch each row's contents.
- Find rows by column value
Searches for rows in a specified sheet having the specified value in a specified column. Zero, one, or multiple row IDs may be returned.
- Find sheets by keyword
Returns the sheets that match the specified keyword.
- Find single row
Searches for a single row in a specified sheet matching the specified value (in any column). If zero or multiple rows are found, an error occurs.
- Find single row by column value
Searches for a single row in a specified sheet having the specified value in a specified column. If zero or multiple rows are found, an error occurs.
- Get discussion
Returns a sheet discussion with its title and comments.
- Get folder
Returns a folder with the folders and sheets directly inside it.
- Get row
Returns the column data for the specified row. An error occurs if the row is not found.
- Get sheet
Fetches a sheet by ID, including its columns and rows. An error occurs if the sheet is not found.
- List row attachments
Returns the attachments on a row of a Smartsheet sheet, such as files and links, with their names, types and addresses.
- Move row to another sheet
Moves a row from one sheet to another sheet. The placement of the cells in the destination sheet is determined by Smartsheet's logic.
- Two-way sync add or update a row
Creates or updates a row in a sheet. For use only with two-way sync triggers. If a Row ID is supplied the row is updated; otherwise a new row is added.
- Update row
Updates a row in a specified sheet. Provide the Row ID and cells as an array of {columnId, value}.
- Update sheet
/sheets/{sheetId} - update sheet properties (name, project settings).
- Add Conversation
Creates a new conversation.
- Add Note
Adds a new note to a conversation.
- Add User
Create a new user in Support Board.
- Delete Message
Deletes an existing message.
- Delete Note
Deletes a note from a conversation.
- Delete User
Deletes a user and all linked conversations and messages.
- Delete Users
Deletes multiple users and all linked conversations and messages.
- Direct Message
Sends a direct chat message.
- Get Agents in Conversation
Returns an array with all the agents with at least one message in the conversation.
- Get Conversation
Returns a conversation and the messages of the conversation.
- Get Conversations
Returns all the conversations. Each conversation includes the last message of the conversation.
- Get External Setting
Returns an external setting. External settings are saved on a dedicated database row.
- Get Last Agent in Conversation
Returns the last agent who answered a conversation.
- Get Last Message
Returns the last message in a conversation.
- Get Multi Setting
Returns a subsetting of another setting.
- Get New Conversations
Returns the conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.
- Get New Messages
Returns the messages of a conversation created after the given date/ID.
- Get New User Conversations
Returns the user conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.
- Get Notes
Returns the internal notes of a conversation.
- Get Setting
Returns a setting saved in the Settings area.
- Get Settings
Returns an array with all the settings.
- Get User
Returns one user's details (name, email, type, extra details) by user ID via api.php function=get-user; returns false when the user does not exist.
- Get User Conversations
Returns the conversations of a user. Each conversation includes the last message of the conversation.
- Google Translate
Translates multiple strings via Google Translate.
- Login
Logins a user or agent. A user can log in in two ways: via email and password, or via user ID and token. The last value of the response is the encrypted login data ready to be stored in the sb-login cookie. Use the function SBF.loginCookie(response[1]); to store it. Returns false if login is unsuccessful.
- Push Notification
Sends a Push notification to an agent, a group of agents, or all agents. Push notifications must be enabled in the settings area.
- Search Conversations
Returns the conversations matching the search.
- Search User Conversations
Returns the conversations of the given user ID that matches the search terms.
- Send Message
Adds a new message to an existing conversation.
- Telegram Send Message
Sends a message to Telegram.
- Update Conversation Agent
Assigns or update the agent assigned to a conversation.
- Update Conversation Department
Updates the department of a conversation.
- Update Conversation Status
Updates the status code of a conversation.
- Update Message
Updates an existing message.
- Update User
Updates the details of an existing user.
- WhatsApp Send Message
Sends a message to a WhatsApp number.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Smartsheet and Support Board, answered
What can start an automation from Smartsheet?
Any of Smartsheet's 3 triggers in the catalog, including New row, New sheet and Updated row. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Support Board when something happens in Smartsheet?
Any of Support Board's 36 actions, including Send Message, Update Conversation Agent, Update Conversation Department and Update Conversation Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Support Board to Smartsheet?
Support Board has no triggers in the catalog today, so automations start in Smartsheet. If you need the other direction, ask: your agent reads Support Board's API documentation and adds it.
Do I have to build a connector for Smartsheet or Support Board?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Smartsheet and Support Board without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.