---
title: "Connect Sirv to Pylon - APIANT.ai"
description: "When \"New File\" fires in Sirv, your agent runs \"Add internal note to issue\" in Pylon."
canonical: "https://apiant.ai/connect/sirv-to-pylon"
---

# Connect Sirv to Pylon

When **New File** fires in [Sirv](https://apiant.ai/connections/sirv), your agent runs **Add internal note to issue** in [Pylon](https://apiant.ai/connections/pylon). Describe the whole flow and it is built, tested on every scenario and kept running.

Sirv **2** triggers Sirv **32** actions Pylon **25** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Sirv and Pylon to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Sirv can start in Pylon

- When **New File** in Sirv then **Add internal note to issue** in Pylon
- When **New Tagged File** in Sirv then **Add task** in Pylon

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Sirv and Pylon

## Triggers and actions 2 triggers · 57 actions

- Trigger

**New File**

Triggers when a new file appears in a folder of your Sirv account, and hands on that file's name, type, size and dimensions.

- Trigger

**New Tagged File**

Triggered when a new file carrying the chosen tag appears in your Sirv account.

- Action

**Add Advanced Watermark**

Builds the Sirv image URL that shows one of your images with a watermark laid over it, using the position, size, opacity and rotation you choose.

- Action

**Add Canvas or Border**

Puts a coloured canvas and/or border around a Sirv image and returns the new image URL. Nothing is re-uploaded — the original file is untouched.

- Action

**Add Tags to File**

Adds meta tags to a file in your Sirv account.

- Action

**Apply Color Effects**

Adjusts the colours of a Sirv image — hue, saturation, lightness, tint, tone and levels — and returns the new image URL. The original file is untouched.

- Action

**Convert Spin to Video**

Turns a 360 spin stored in your Sirv account into an MP4 video and returns the path of the video that was created.

- Action

**Convert Video to Spin**

Converts a video in your Sirv account into a 360-degree spin and returns the spin that was created.

- Action

**Copy File**

Copies a file in your Sirv account to another path, leaving the original in place.

- Action

**Create Folder**

Creates an empty folder in your Sirv account at the path you give.

- Action

**Create Thumbnail**

Builds the Sirv image URL that serves a resized, optionally cropped thumbnail of one of your images.

- Action

**Delete File**

Deletes a file, or an empty folder, from your Sirv account.

- Action

**Delete file tags**

Removes one or more tags from a file in your Sirv account.

- Action

**Download File**

Downloads a file from your Sirv account and returns its contents.

- Action

**Fetch File From URL**

Pulls a file from a web address straight into your Sirv account, saving it at the path you choose, and reports whether the fetch succeeded.

- Action

**Find File**

Searches the files in your Sirv account by name, folder, type, size, tags, description or date, and returns the matching files.

- Action

**Get API Limits**

Returns your Sirv API rate limits and how much of each you have used.

- Action

**Get batch delete job**

Returns the progress and results of a batch delete job you started earlier.

- Action

**Get CDN URL**

Returns the public web address of a file in your Sirv account.

- Action

**Get File Info**

Returns the details Sirv holds on one file — its type, size, dates and image information.

- Action

**Get File Metadata**

Returns everything Sirv stores about a file: its title, description, tags, product details and any other metadata held against it.

- Action

**Get File Tags**

Returns the tags attached to a file in your Sirv account.

- Action

**Get product metadata**

Returns the product information stored on a file in your Sirv account.

- Action

**Get Storage Info**

Returns how much storage your Sirv account is using and how much it is allowed.

- Action

**Get Usage Report**

Returns how much your Sirv account has served — the number of file requests and the bytes transferred, broken down by day.

- Action

**Get ZIP Job**

Returns the progress and results of a zip job, including the archive it produced.

- Action

**List Folder Contents**

Lists the files and sub-folders inside a folder of your Sirv account, with each item's name, size, type and when it was last changed.

- Action

**Make API Call**

Makes any Sirv API call you specify, for endpoints that do not yet have their own action. You supply the method, the path and any data; the connected account's credentials are applied for you.

- Action

**Rename or Move File**

Renames a file or folder, or moves it to another folder, by giving its new path.

- Action

**Set File Metadata**

Sets the title, description, tags and product details held against a file in your Sirv account. Anything left blank is left as it is.

- Action

**Set Product Metadata**

Attaches product details — code, name, brand and categories — to a file in your Sirv account.

- Action

**Update account**

Changes your Sirv account settings — file minification and where missing files are fetched from. Only the settings you fill in are sent; the rest are left as they are.

- Action

**Upload File**

Uploads a file to your Sirv account from a web address.

- Action

**Zip Files**

Starts a job that packs the files and folders you name into a single zip in your Sirv account, and returns the job so you can check when it is ready.

- Action

**Add internal note to issue**

Adds an internal note to a Pylon issue. Internal notes are not visible to the requester.

- Action

**Add tag**

Creates a new tag in Pylon that can be applied to accounts, articles or issues.

- Action

**Add task**

Creates a task in Pylon with a title and optional details such as assignee, due date, account, project and status. Returns the new task.

- Action

**Create Account**

Creates a new customer account in Pylon with its name, domains, owner, tags and other details.

- Action

**Create Account Activity**

Creates a custom activity on a Pylon account's timeline.

- Action

**Create Call Recording**

Creates a call recording in Pylon from your own call recorder, including its transcript, and returns the new recording. Requires the Custom Call Recorder integration to be enabled in Pylon.

- Action

**Delete account**

Permanently deletes a Pylon account by its ID or external ID.

- Action

**Delete issue**

Permanently deletes an issue in Pylon.

- Action

**Find Account by Name**

Finds Pylon accounts by name, by exact or partial match, returning the matching accounts.

- Action

**Find contacts by criteria**

Returns the contacts that match the specified search text and/or filter.

- Action

**Find issues by criteria**

Returns Pylon issues matching a text search and/or a filter on fields such as state, assignee, account, tags or dates.

- Action

**Get account**

Returns a single Pylon account by its ID or external ID, including its domains, owner, tags, channels and custom fields.

- Action

**Get contact**

Returns a single contact, including its emails, phone numbers, account and custom field values, by its ID or external ID.

- Action

**Get issue**

Returns a single Pylon issue by its ID or issue number, including its custom field values. An error occurs if the issue is not found.

- Action

**Get user**

Returns a single Pylon team member by ID, including their name, email addresses, status, and assigned roles.

- Action

**Get Users**

Returns the users in your Pylon organization, optionally including deactivated users.

- Action

**List accounts**

Returns all accounts in your Pylon organization, including their domains, owner, tags and custom field values.

- Action

**List contacts**

Returns all contacts in the Pylon organization, including their emails, phone numbers, account and custom field values.

- Action

**List tags**

Returns all tags in the Pylon organization, with each tag's name, color and the type of object it applies to.

- Action

**List teams**

Returns all teams in the Pylon organization, with their members, how each team assigns issues, and any recurring assignment schedule.

- Action

**Reply to issue**

Sends a customer-facing reply on a Pylon issue, continuing an existing conversation or thread. Returns the ID of the new message and its issue.

- Action

**Update Account**

Updates an existing Pylon account. Only the fields you fill in are changed.

- Action

**Update contact**

Updates an existing Pylon contact by its ID or external ID. Only the fields you fill in are changed.

- Action

**Update issue**

Updates an existing Pylon issue — its title, state, assignee, team, account, requester, tags, type, portal visibility and custom fields. Only the fields you fill in are changed.

- Action

**Update Issue Followers**

Adds or removes users and contacts as followers of a Pylon issue, and returns the issue's resulting followers.

## Each app on its own

- [ **Sirv** Sirv is a Digital Asset Management system for storing, processing, and delivering images, videos, and 360...](https://apiant.ai/connections/sirv)
- [ **Pylon** Pylon is a modern, powerful support system built for B2B.](https://apiant.ai/connections/pylon)

Reviews

## What our customers say

## More from Sirv

- [ **Sirv to Uploadcare** File system as a service to handle your web and mobile app uploads.](https://apiant.ai/connect/sirv-to-uploadcare)
- [ **Sirv to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/sirv-to-slack)
- [ **Sirv to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/sirv-to-stripe)
- [ **Sirv to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/sirv-to-trello)
- [ **Sirv to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/sirv-to-zoom)
- [ **Sirv to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/sirv-to-twilio)

## More into Pylon

- [ **HubSpot to Pylon** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-pylon)
- [ **Salesforce to Pylon** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-pylon)
- [ **Slack to Pylon** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-pylon)
- [ **Google Sheets to Pylon** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-pylon)
- [ **Gmail to Pylon** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-pylon)
- [ **Google Calendar to Pylon** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-pylon)

Questions

## Sirv and Pylon, answered

###

### What can start an automation from Sirv?

Any of Sirv's 2 triggers in the catalog, including New File and New Tagged File. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Pylon when something happens in Sirv?

Any of Pylon's 25 actions, including Create Account, Create Account Activity, Create Call Recording and Update Account. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Pylon to Sirv?

Pylon has no triggers in the catalog today, so automations start in Sirv. If you need the other direction, ask: your agent reads Pylon's API documentation and adds it.

###

### Do I have to build a connector for Sirv or Pylon?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Sirv and Pylon without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
