--- title: "Connect Sirv to Dixa - APIANT.ai" description: "When \"New File\" fires in Sirv, your agent runs \"Set Custom Contact Attributes\" in Dixa." canonical: "https://apiant.ai/connect/sirv-to-dixa" --- # Connect Sirv to Dixa When **New File** fires in [Sirv](https://apiant.ai/connections/sirv), your agent runs **Set Custom Contact Attributes** in [Dixa](https://apiant.ai/connections/dixa). Describe the whole flow and it is built, tested on every scenario and kept running. Sirv **2** triggers Sirv **32** actions Dixa **23** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Sirv and Dixa to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Sirv can start in Dixa - When **New File** in Sirv then **Set Custom Contact Attributes** in Dixa - When **New Tagged File** in Sirv then **Add Internal Note** in Dixa Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Sirv and Dixa ## Triggers and actions 2 triggers · 55 actions - Trigger **New File** Triggers when a new file appears in a folder of your Sirv account, and hands on that file's name, type, size and dimensions. - Trigger **New Tagged File** Triggered when a new file carrying the chosen tag appears in your Sirv account. - Action **Add Advanced Watermark** Builds the Sirv image URL that shows one of your images with a watermark laid over it, using the position, size, opacity and rotation you choose. - Action **Add Canvas or Border** Puts a coloured canvas and/or border around a Sirv image and returns the new image URL. Nothing is re-uploaded — the original file is untouched. - Action **Add Tags to File** Adds meta tags to a file in your Sirv account. - Action **Apply Color Effects** Adjusts the colours of a Sirv image — hue, saturation, lightness, tint, tone and levels — and returns the new image URL. The original file is untouched. - Action **Convert Spin to Video** Turns a 360 spin stored in your Sirv account into an MP4 video and returns the path of the video that was created. - Action **Convert Video to Spin** Converts a video in your Sirv account into a 360-degree spin and returns the spin that was created. - Action **Copy File** Copies a file in your Sirv account to another path, leaving the original in place. - Action **Create Folder** Creates an empty folder in your Sirv account at the path you give. - Action **Create Thumbnail** Builds the Sirv image URL that serves a resized, optionally cropped thumbnail of one of your images. - Action **Delete File** Deletes a file, or an empty folder, from your Sirv account. - Action **Delete file tags** Removes one or more tags from a file in your Sirv account. - Action **Download File** Downloads a file from your Sirv account and returns its contents. - Action **Fetch File From URL** Pulls a file from a web address straight into your Sirv account, saving it at the path you choose, and reports whether the fetch succeeded. - Action **Find File** Searches the files in your Sirv account by name, folder, type, size, tags, description or date, and returns the matching files. - Action **Get API Limits** Returns your Sirv API rate limits and how much of each you have used. - Action **Get batch delete job** Returns the progress and results of a batch delete job you started earlier. - Action **Get CDN URL** Returns the public web address of a file in your Sirv account. - Action **Get File Info** Returns the details Sirv holds on one file — its type, size, dates and image information. - Action **Get File Metadata** Returns everything Sirv stores about a file: its title, description, tags, product details and any other metadata held against it. - Action **Get File Tags** Returns the tags attached to a file in your Sirv account. - Action **Get product metadata** Returns the product information stored on a file in your Sirv account. - Action **Get Storage Info** Returns how much storage your Sirv account is using and how much it is allowed. - Action **Get Usage Report** Returns how much your Sirv account has served — the number of file requests and the bytes transferred, broken down by day. - Action **Get ZIP Job** Returns the progress and results of a zip job, including the archive it produced. - Action **List Folder Contents** Lists the files and sub-folders inside a folder of your Sirv account, with each item's name, size, type and when it was last changed. - Action **Make API Call** Makes any Sirv API call you specify, for endpoints that do not yet have their own action. You supply the method, the path and any data; the connected account's credentials are applied for you. - Action **Rename or Move File** Renames a file or folder, or moves it to another folder, by giving its new path. - Action **Set File Metadata** Sets the title, description, tags and product details held against a file in your Sirv account. Anything left blank is left as it is. - Action **Set Product Metadata** Attaches product details — code, name, brand and categories — to a file in your Sirv account. - Action **Update account** Changes your Sirv account settings — file minification and where missing files are fetched from. Only the settings you fill in are sent; the rest are left as they are. - Action **Upload File** Uploads a file to your Sirv account from a web address. - Action **Zip Files** Starts a job that packs the files and folders you name into a single zip in your Sirv account, and returns the job so you can check when it is ready. - Action **Add Internal Note** Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note. - Action **Change Conversation Status** Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time. - Action **Create Callback Request** Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id. - Action **Create Conversation** Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID. - Action **Create User** Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user. - Action **Get Anonymization Status** Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed. - Action **Get Conversation by Id** Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes. - Action **Get Conversation Rating** Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey. - Action **Get Conversation Tags** Returns the tags applied to a conversation, including each tag's name, color and state. - Action **Get Messages in Conversation** Returns all messages in a Dixa conversation, sorted from oldest to newest. - Action **Get Queue by Id** Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found. - Action **Get User by Id** Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values. - Action **Remove Tag From Conversation** Removes a tag from a Dixa conversation. Active and inactive tags can both be removed. - Action **Search Conversation** Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found. - Action **Search Conversations by User** Returns the conversations requested by a specific end user. - Action **Search Enduser by External ID** Returns the end users whose external ID matches the value you provide. - Action **Search User by Email Address** Returns the Dixa end users whose email address matches the one you provide. - Action **Search User by Phone Number** Returns the Dixa end users whose phone number matches the one you specify. - Action **Set Custom Contact Attributes** Sets custom attribute values on an end user in Dixa and returns the attributes that were updated. - Action **Set Custom Conversation Attributes** Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes. - Action **Tag Conversation** Adds an existing active tag to a conversation. - Action **Transfer Conversation to Queue** Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent. - Action **Update End User** Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed. ## Each app on its own - [ **Sirv** Sirv is a Digital Asset Management system for storing, processing, and delivering images, videos, and 360...](https://apiant.ai/connections/sirv) - [ **Dixa** Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one...](https://apiant.ai/connections/dixa) Reviews ## What our customers say ## More from Sirv - [ **Sirv to Uploadcare** File system as a service to handle your web and mobile app uploads.](https://apiant.ai/connect/sirv-to-uploadcare) - [ **Sirv to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/sirv-to-slack) - [ **Sirv to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/sirv-to-stripe) - [ **Sirv to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/sirv-to-trello) - [ **Sirv to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/sirv-to-zoom) - [ **Sirv to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/sirv-to-twilio) ## More into Dixa - [ **HubSpot to Dixa** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-dixa) - [ **Salesforce to Dixa** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-dixa) - [ **Slack to Dixa** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-dixa) - [ **Google Sheets to Dixa** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-dixa) - [ **Gmail to Dixa** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-dixa) - [ **Google Calendar to Dixa** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-dixa) Questions ## Sirv and Dixa, answered ### ### What can start an automation from Sirv? Any of Sirv's 2 triggers in the catalog, including New File and New Tagged File. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Dixa when something happens in Sirv? Any of Dixa's 23 actions, including Create Callback Request, Create Conversation, Create User and Update End User. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Dixa to Sirv? Dixa has no triggers in the catalog today, so automations start in Sirv. If you need the other direction, ask: your agent reads Dixa's API documentation and adds it. ### ### Do I have to build a connector for Sirv or Dixa? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Sirv and Dixa without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.