--- title: "Connect Short.io to Intelswift - APIANT.ai" description: "When \"New Link Created\" fires in Short.io, your agent runs \"Link External Contact\" in Intelswift." canonical: "https://apiant.ai/connect/short-io-to-intelswift" --- # Connect Short.io to Intelswift When **New Link Created** fires in [Short.io](https://apiant.ai/connections/short-io), your agent runs **Link External Contact** in [Intelswift](https://apiant.ai/connections/intelswift). Describe the whole flow and it is built, tested on every scenario and kept running. Short.io **1** trigger Short.io **9** actions Intelswift **5** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Short.io and Intelswift to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Short.io can start in Intelswift - When **New Link Created** in Short.io then **Link External Contact** in Intelswift - When **New Link Created** in Short.io then **Link External Ticket** in Intelswift Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Short.io and Intelswift ## Triggers and actions 1 trigger · 14 actions - Trigger **New Link Created** Triggers when new link is created. - Action **Create a Short Link** Creates new link on your own domain. - Action **Delete a Link** Deletes a link by ID. - Action **Domain Statistics** Returns detailed statistics for domain in given period - Action **Generate QR Code** Generate QR code for the link - Action **Get Link by Long URL** Get long URL by the short one - Action **Get Link by Path** Returns link info by path and Domain ID - Action **Link Clicks** Gets link clicks for link ids - Action **Link List** Returns list of links - Action **Update a Link** Updates existing short link with new values. - Action **Find Agents** Finds agents matching the search criteria by agent ID, name, or email. - Action **Find Conversation** Search for a conversation by contact or status. - Action **Link External Contact** Associates an existing IntelSwift contact with a unique identifier from a third-party application to enable seamless data synchronization - Action **Link External Ticket** Associates an existing IntelSwift ticket with a unique identifier from a third-party application to enable seamless data synchronization - Action **Send Message** Sends a message to a contact. ## Each app on its own - [ **Short.io** Short.io is a white label link shortener, which allows you to create short links on your own domain.](https://apiant.ai/connections/short-io) - [ **Intelswift** Intelswift is an AI platform for customer service automation, delivering fast, personalized support across...](https://apiant.ai/connections/intelswift) Reviews ## What our customers say ## More from Short.io - [ **Short.io to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/short-io-to-slack) - [ **Short.io to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/short-io-to-stripe) - [ **Short.io to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/short-io-to-trello) - [ **Short.io to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/short-io-to-zoom) - [ **Short.io to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/short-io-to-twilio) - [ **Short.io to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/short-io-to-typeform) ## More into Intelswift - [ **TrackMage to Intelswift** TrackMage is an order tracking platform that combines order fulfillment and customer support to provide...](https://apiant.ai/connect/trackmage-to-intelswift) - [ **HubSpot to Intelswift** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-intelswift) - [ **Salesforce to Intelswift** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-intelswift) - [ **Slack to Intelswift** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-intelswift) - [ **Google Sheets to Intelswift** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-intelswift) - [ **Gmail to Intelswift** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-intelswift) Questions ## Short.io and Intelswift, answered ### ### What can start an automation from Short.io? Any of Short.io's 1 trigger in the catalog, including New Link Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Intelswift when something happens in Short.io? Any of Intelswift's 5 actions, including Send Message, Find Agents, Find Conversation and Link External Contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Intelswift to Short.io? Intelswift has no triggers in the catalog today, so automations start in Short.io. If you need the other direction, ask: your agent reads Intelswift's API documentation and adds it. ### ### Do I have to build a connector for Short.io or Intelswift? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Short.io and Intelswift without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.