--- title: "Connect Shoplazza and Twilio - APIANT.ai" description: "When \"New Product\" fires in Shoplazza, your agent runs \"Update Message\" in Twilio, or \"New Call\" in Twilio to \"Create Customer\" in Shoplazza." canonical: "https://apiant.ai/connect/shoplazza-to-twilio" --- # Connect Shoplazza and Twilio When **New Product** fires in [Shoplazza](https://apiant.ai/connections/shoplazza), your agent runs **Update Message** in [Twilio](https://apiant.ai/connections/twilio), or **New Call** in Twilio to **Create Customer** in Shoplazza. Describe the whole flow and it is built, tested on every scenario and kept running. Shoplazza **2** triggers Shoplazza **15** actions Twilio **4** triggers Twilio **11** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Shoplazza and Twilio to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Shoplazza and Twilio can do together ### From Shoplazza to Twilio - When **New Product** in Shoplazza then **Update Message** in Twilio - When **Updated Customer** in Shoplazza then **Schedule Message** in Twilio ### From Twilio to Shoplazza - When **New Call** in Twilio then **Create Customer** in Shoplazza - When **New Incoming Call** in Twilio then **Update Customer** in Shoplazza Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Shoplazza and Twilio ## Triggers and actions 6 triggers · 26 actions - Trigger **New Product** Triggers when a new customer is added to your Shoplazza account. - Trigger **Updated Customer** Triggers when a customer's information is updated. - Action **Adjust Inventory Quantity** Add to or subtract from the on-hand stock of an inventory item at a location. - Action **Create Customer** Creates a new customer in your Shoplazza store, identified by email or phone, with optional name, tags, addresses and marketing preferences. - Action **Create Product** Creates a product in your Shoplazza store, with its images, options and variants. - Action **Create Variant** Creates a new variant on an existing Shoplazza product, with its price, options, SKU, inventory and shipping details. - Action **Delete product** Deletes a product from your Shoplazza store. - Action **Find Customer** Finds customers in your Shoplazza store by email, phone or email contact, customer ids, or created/updated date range. - Action **Find Product by Title** Finds products in your Shoplazza store whose title matches the one you give, returning the first match and the full list. - Action **Get customer** Returns a customer's full details, including contact info, marketing preferences, order totals and saved addresses. - Action **Get product** Returns a single product by its ID, including its options, images and variants. - Action **List customers** Returns the store's customers, optionally filtered by email, contact, IDs or created/updated date ranges. - Action **List Inventory Levels** Returns inventory (stock) levels for inventory items across store locations, optionally filtered by item, location or update time. - Action **List products** Returns the products in the store, optionally filtered by keyword, publish status, vendor, collection or tags. - Action **Update Customer** Updates an existing customer's name, marketing subscriptions and tags in your Shoplazza store. - Action **Update Product** Updates an existing product in your Shoplazza store, such as its title, description, pricing, tags, images, options and variants. Only the fields you fill in are changed. - Action **Update Product Variant** Updates an existing product variant's price, options, SKU, inventory, weight and other details. - Trigger **New Call** Polls for voice calls on your Twilio account. - Trigger **New Incoming Call** Fires instantly when the selected Twilio phone number receives a call. - Trigger **New Message Received** Polls for inbound SMS/MMS messages received by your Twilio account. - Trigger **New SMS received** Fires instantly when the selected Twilio phone number receives an SMS/MMS. Activating the automation points the number's incoming-message webhook at this automation; deactivating clears it. - Action **Delete Message** Deletes a message from your Twilio account's message logs. - Action **Find available phone numbers by criteria** Returns up to 50 phone numbers available to buy in a country that match the specified criteria (area code, pattern, capabilities, location). - Action **Get Call** Retrieves details of a single voice call by its Call SID. - Action **Get Message** Retrieves a single SMS/MMS message by its Message SID. - Action **List Calls** Lists voice calls on the account, optionally filtered by To, From, or status. - Action **List Messages** Lists SMS/MMS messages on the account, optionally filtered by To, From, or date sent. - Action **List Phone Numbers** Lists the Twilio phone numbers (incoming phone numbers) owned by your account. - Action **Lookup Phone Number** Looks up details (carrier, line type, caller name) for a phone number via the Twilio Lookup v2 API. - Action **Schedule Message** Schedules an SMS or MMS message to be sent later through one of your Messaging Services. A scheduled message can be canceled with Update Message until it is sent. - Action **Update Message** Updates a Twilio Message: replaces or redacts its text, or cancels a scheduled message that has not been sent yet. - Action **Update Phone Number** Update settings (voice/SMS URLs, friendly name) of an owned incoming phone number. ## Each app on its own - [ **Shoplazza** Shoplazza is an online store builder platform that empowers over 360,000+ stores of all sizes to grow their...](https://apiant.ai/connections/shoplazza) - [ **Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connections/twilio) Reviews ## What our customers say ## More from Shoplazza - [ **Shoplazza to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/shoplazza-to-slack) - [ **Shoplazza to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/shoplazza-to-stripe) - [ **Shoplazza to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/shoplazza-to-trello) - [ **Shoplazza to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/shoplazza-to-zoom) - [ **Shoplazza to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/shoplazza-to-typeform) - [ **Shoplazza to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/shoplazza-to-webflow) ## More into Twilio - [ **HubSpot to Twilio** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-twilio) - [ **Salesforce to Twilio** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-twilio) - [ **Mailchimp to Twilio** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-twilio) - [ **Shopify to Twilio** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/shopify-to-twilio) - [ **QuickBooks Online to Twilio** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-twilio) - [ **Pipedrive to Twilio** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/pipedrive-to-twilio) Questions ## Shoplazza and Twilio, answered ### ### What can start an automation from Shoplazza? Any of Shoplazza's 2 triggers in the catalog, including New Product and Updated Customer. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Twilio when something happens in Shoplazza? Any of Twilio's 11 actions, including Update Message, Update Phone Number, Find available phone numbers by criteria and Get Call. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Twilio to Shoplazza? Yes. When something happens in Twilio, your agent can act in Shoplazza too. This page covers both directions: Twilio's triggers and Shoplazza's actions are listed here as well. ### ### Do I have to build a connector for Shoplazza or Twilio? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Shoplazza and Twilio without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.