--- title: "Connect ShipStation to Crisp - APIANT.ai" description: "When \"New or Updated Order\" fires in ShipStation, your agent runs \"Mark messages as read in conversation\" in Crisp." canonical: "https://apiant.ai/connect/shipstation-to-crisp" --- # Connect ShipStation to Crisp When **New or Updated Order** fires in [ShipStation](https://apiant.ai/connections/shipstation), your agent runs **Mark messages as read in conversation** in [Crisp](https://apiant.ai/connections/crisp). Describe the whole flow and it is built, tested on every scenario and kept running. ShipStation **1** trigger ShipStation **18** actions Crisp **6** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want ShipStation and Crisp to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What ShipStation can start in Crisp - When **New or Updated Order** in ShipStation then **Mark messages as read in conversation** in Crisp - When **New or Updated Order** in ShipStation then **Add Segments to Conversation** in Crisp Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with ShipStation and Crisp ## Triggers and actions 1 trigger · 24 actions - Trigger **New or Updated Order** Polling trigger: fires when an order is created or modified. - Action **Add Warehouse** Create a new warehouse location. - Action **Create or Update Order** Create a new order or update an existing one (upsert by orderNumber/orderKey). - Action **Delete Order** Delete (deactivate) an order by its ShipStation order ID. - Action **Get Customer** Retrieve a single customer by customer ID. - Action **Get Order** Retrieve a single order by its ShipStation order ID. - Action **Get Product** Retrieve a single product by ID. - Action **Get Rates** Get shipping rate estimates for a carrier between two locations and package. - Action **Get Store** Retrieve details of a single store by ID. - Action **Get Warehouse** Retrieve details of a single warehouse by ID. - Action **List Carriers** List the shipping carriers connected to the account. - Action **List Customers** List customers in the ShipStation account. - Action **List Orders** List orders, optionally filtered by status, customer, or modified date. - Action **List Products** List products in the ShipStation catalog. - Action **List Stores** Retrieve the list of stores connected to the account. - Action **List Warehouses** List the ship-from warehouse locations configured in the account. - Action **Mark Order as Shipped** Mark an order as shipped with a carrier code and tracking number. - Action **Update Product** Update an existing product's details (SKU, name, price, weight, etc). - Action **Update Warehouse** Update an existing warehouse's name/address/return address. - Action **Add Segments to Conversation** Adds one or more segments (tags) to a Crisp conversation, keeping the segments it already has. - Action **Assign conversation** Assigns a Crisp conversation to a chosen operator so it is routed to that person. - Action **Change Conversation State** Changes a Crisp conversation's state to resolved, unresolved or pending. - Action **Delete conversation** Permanently removes a conversation from your Crisp website, identified by its session ID. - Action **Delete people profile** Removes a people profile (contact) from your Crisp website, identified by its people ID or email address. - Action **Mark messages as read in conversation** Marks messages in a Crisp conversation as read, either specific messages or all of them. ## Each app on its own - [ **ShipStation** ShipStation order, shipment, and fulfillment management.](https://apiant.ai/connections/shipstation) - [ **Crisp** Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger...](https://apiant.ai/connections/crisp) Reviews ## What our customers say ## More from ShipStation - [ **ShipStation to PokéAPI (GraphQL)** PokéAPI (GraphQL) is an unofficial GraphQL front end over the PokeAPI Pokemon dataset.](https://apiant.ai/connect/shipstation-to-pokeapi-graphql) - [ **ShipStation to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/shipstation-to-hubspot) - [ **ShipStation to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/shipstation-to-salesforce) - [ **ShipStation to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/shipstation-to-google-sheets) - [ **ShipStation to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/shipstation-to-gmail) - [ **ShipStation to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/shipstation-to-mailchimp) ## More into Crisp - [ **HubSpot to Crisp** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-crisp) - [ **Salesforce to Crisp** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-crisp) - [ **Slack to Crisp** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-crisp) - [ **Google Sheets to Crisp** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-crisp) - [ **Gmail to Crisp** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-crisp) - [ **Google Calendar to Crisp** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-crisp) Questions ## ShipStation and Crisp, answered ### ### What can start an automation from ShipStation? Any of ShipStation's 1 trigger in the catalog, including New or Updated Order. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Crisp when something happens in ShipStation? Any of Crisp's 6 actions, including Add Segments to Conversation, Assign conversation, Change Conversation State and Mark messages as read in conversation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Crisp to ShipStation? Crisp has no triggers in the catalog today, so automations start in ShipStation. If you need the other direction, ask: your agent reads Crisp's API documentation and adds it. ### ### Do I have to build a connector for ShipStation or Crisp? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use ShipStation and Crisp without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.