--- title: "Connect Shippo and VideoAsk - APIANT.ai" description: "When \"New Order\" fires in Shippo, your agent runs \"Add tag to contact\" in VideoAsk, or \"New Videoask\" in VideoAsk to \"Create Order\" in Shippo." canonical: "https://apiant.ai/connect/shippo-to-videoask" --- # Connect Shippo and VideoAsk When **New Order** fires in [Shippo](https://apiant.ai/connections/shippo), your agent runs **Add tag to contact** in [VideoAsk](https://apiant.ai/connections/videoask), or **New Videoask** in VideoAsk to **Create Order** in Shippo. Describe the whole flow and it is built, tested on every scenario and kept running. Shippo **2** triggers Shippo **18** actions VideoAsk **1** trigger VideoAsk **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Shippo and VideoAsk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Shippo and VideoAsk can do together ### From Shippo to VideoAsk - When **New Order** in Shippo then **Add tag to contact** in VideoAsk - When **New Shipping Label** in Shippo then **Create a Contact in a Videoask (OLD)** in VideoAsk ### From VideoAsk to Shippo - When **New Videoask** in VideoAsk then **Create Order** in Shippo - When **New Videoask** in VideoAsk then **Add customs item** in Shippo Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Shippo and VideoAsk ## Triggers and actions 3 triggers · 33 actions - Trigger **New Order** Triggers when a new order is created - Trigger **New Shipping Label** Triggers when a new shipping label is created - Action **Add address** Create a new address record. - Action **Add customs declaration** Create a new customs declaration for international shipments. - Action **Add customs item** Create a new customs item line for use in a customs declaration. - Action **Add parcel** Create a new parcel record (dimensions/weight). - Action **Add refund** Request a refund for a shipping label/transaction. - Action **Add shipment** Create a new shipment to generate rate quotes. - Action **Add shipping label** Purchase/create a shipping label (transaction) from a rate. - Action **Create Order** Creates an order. - Action **Find an Order** Search for an order by ID. - Action **Find a Shipping Label** Search for a shipping label by ID. - Action **Get address** Retrieve a single address by id. - Action **Get shipment** Retrieve a single shipment by id. - Action **Get tracking status** Look up the current tracking status for a shipment by carrier + tracking number. - Action **List addresses** List all addresses. - Action **List parcels** List all parcels. - Action **List rates for shipment** Retrieve the available carrier rates for a shipment. - Action **List shipments** List all shipments. - Action **Validate address** Validate an existing address by id. - Trigger **New Videoask** Triggers when a new videoask is created in the selected VideoAsk organization. - Action **Add question** Adds a new question step to a videoask, using a video from a public link, media already in VideoAsk, or a new upload. - Action **Add tag** Creates a new tag in a VideoAsk organization that can be applied to contacts. - Action **Add tag to contact** Adds an existing tag to a VideoAsk contact and returns the tags now on that contact. - Action **Create a Contact in a Videoask (OLD)** Creates a contact in your VideoAsk organization from an email address, with an optional name and phone number. - Action **Create a Contact in VideoAsk (Recommended)** Creates a contact in your VideoAsk organization from an email address, with an optional name and phone number. - Action **Delete contact** Deletes a contact (respondent) and their contact details from your VideoAsk organization. - Action **Delete form** Deletes a VideoAsk form (videoask). Optionally performs a soft delete so the form can be restored later. - Action **Find conversations by filter** Returns the responses (conversations) on a videoask that match the filters you choose, such as unread only, reply status, tag, score range or creation date range. - Action **Find forms by keyword** Returns the videoasks in an organization whose titles match the specified keyword. - Action **Get contact** Returns a single VideoAsk response (contact) for a videoask, with the respondent's details and, optionally, their answers and the conversation messages. - Action **Get form** Returns a videoask (form) by its id, including all of its questions. - Action **List forms** Returns all videoasks (forms) in a VideoAsk organization, newest first. - Action **List tags** Returns the tags in a VideoAsk organization, optionally only those with a given title. - Action **Update contact** Updates an existing VideoAsk contact's name, email address or phone number. - Action **Update form** Updates an existing videoask's title, privacy, contact form, scheduled close date and display settings such as the end screen. ## Each app on its own - [ **Shippo** Shippo provides a multi-carrier API and dashboard to help merchants and platforms get real-time rates, print...](https://apiant.ai/connections/shippo) - [ **VideoAsk** VideoAsk is a business tool to help your business have meaningful interactions using the proximity of video.](https://apiant.ai/connections/videoask) Reviews ## What our customers say ## More from Shippo - [ **Shippo to Attestwire** Validate EN 16931 e-invoices: XRechnung, ZUGFeRD, Factur-X, Peppol BIS](https://apiant.ai/connect/shippo-to-attestwire) - [ **Shippo to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/shippo-to-slack) - [ **Shippo to Google Drive** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/shippo-to-google-drive) - [ **Shippo to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/shippo-to-stripe) - [ **Shippo to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/shippo-to-shopify) - [ **Shippo to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/shippo-to-trello) ## More into VideoAsk - [ **HubSpot to VideoAsk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-videoask) - [ **Salesforce to VideoAsk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-videoask) - [ **Slack to VideoAsk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-videoask) - [ **Google Sheets to VideoAsk** Google Sheets](https://apiant.ai/connect/google-sheets-to-videoask) - [ **Gmail to VideoAsk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-videoask) - [ **Google Calendar to VideoAsk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-videoask) Questions ## Shippo and VideoAsk, answered ### ### What can start an automation from Shippo? Any of Shippo's 2 triggers in the catalog, including New Order and New Shipping Label. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in VideoAsk when something happens in Shippo? Any of VideoAsk's 15 actions, including Create a Contact in a Videoask (OLD), Create a Contact in VideoAsk (Recommended), Update contact and Update form. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from VideoAsk to Shippo? Yes. When something happens in VideoAsk, your agent can act in Shippo too. This page covers both directions: VideoAsk's triggers and Shippo's actions are listed here as well. ### ### Do I have to build a connector for Shippo or VideoAsk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Shippo and VideoAsk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.