Integration

Connect Shippo to Customer.guru

When something happens in Shippo, your agent does the next thing in Customer.guru. Describe it in plain language and the automation is built, tested on every branch and kept running.

Shippo2 triggersShippo18 actionsCustomer.guru1 triggerCustomer.guru2 actions

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What do you want Shippo and Customer.guru to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Shippo and Customer.guru

Triggers and actions 3 triggers · 20 actions

Trigger
New Order
Triggers when a new order is created
Trigger
New Shipping Label
Triggers when a new shipping label is created
Action
Add address
Create a new address record. Endpoint: POST /addresses.
Action
Add customs declaration
Create a new customs declaration for international shipments. Endpoint: POST /customs/declarations.
Action
Add customs item
Create a new customs item line for use in a customs declaration. Endpoint: POST /customs/items.
Action
Add parcel
Create a new parcel record (dimensions/weight). Endpoint: POST /parcels.
Action
Add refund
Request a refund for a shipping label/transaction. Endpoint: POST /refunds.
Action
Add shipment
Create a new shipment to generate rate quotes. Endpoint: POST /shipments.
Action
Add shipping label
Purchase/create a shipping label (transaction) from a rate. Endpoint: POST /transactions.
Action
Create Order
Creates an order.
Action
Find an Order
Search for an order by ID.
Action
Find a Shipping Label
Search for a shipping label by ID.
Action
Get address
Retrieve a single address by id. Endpoint: GET /addresses/{AddressId}.
Action
Get shipment
Retrieve a single shipment by id. Endpoint: GET /shipments/{ShipmentId}.
Action
Get tracking status
Look up the current tracking status for a shipment by carrier + tracking number. Endpoint: GET /tracks/{Carrier}/{TrackingNumber}.
Action
List addresses
List all addresses. Endpoint: GET /addresses.
Action
List parcels
List all parcels. Endpoint: GET /parcels.
Action
List rates for shipment
Retrieve the available carrier rates for a shipment. Endpoint: GET /shipments/{ShipmentId}/rates.
Action
List shipments
List all shipments. Endpoint: GET /shipments.
Action
Validate address
Validate an existing address by id. Endpoint: GET /addresses/{AddressId}/validate.
Trigger
New Rating
Triggered when a customer submits a new rating on one of your Customer.guru surveys, giving you their score, their comment and how they engaged with the survey email.
Action
Find Customer
Looks up a customer in your Customer.guru account by email address and returns that customer's record — their id, when they were added, their most recent survey score and comment, and whether they have unsubscribed.
Action
Schedule Survey
Sends a Customer.guru NPS survey to one or more customers, either straight away or scheduled for a later date, and reports how many went out.

Each app on its own

The other way round: Customer.guru to Shippo