--- title: "Connect shipcloud to Spike.sh - APIANT.ai" description: "When \"New Shipment Status\" fires in shipcloud, your agent runs \"Add alert rule\" in Spike.sh." canonical: "https://apiant.ai/connect/shipcloud-to-spike-sh" --- # Connect shipcloud to Spike.sh When **New Shipment Status** fires in [shipcloud](https://apiant.ai/connections/shipcloud), your agent runs **Add alert rule** in [Spike.sh](https://apiant.ai/connections/spike-sh). Describe the whole flow and it is built, tested on every scenario and kept running. shipcloud **1** trigger shipcloud **16** actions Spike.sh **25** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want shipcloud and Spike.sh to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What shipcloud can start in Spike.sh - When **New Shipment Status** in shipcloud then **Add alert rule** in Spike.sh - When **New Shipment Status** in shipcloud then **Add escalation** in Spike.sh Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with shipcloud and Spike.sh ## Triggers and actions 1 trigger · 41 actions - Trigger **New Shipment Status** Triggers when a shipcloud shipment changes status (label created, picked up, in transit, delivered, deleted and more). - Action **Add address** Creates a new address in your shipcloud address book, ready to use as a shipment's sender or recipient. - Action **Add order** Creates an order in shipcloud with its delivery address and line items, so shipments can later be associated with it. - Action **Add pickup request** Requests a carrier pickup for your shipments, either all shipments not yet picked up or only the ones you list. - Action **Create Shipment** Creates a shipment in shipcloud and, optionally, books the shipping label with the carrier. - Action **Create Shipment Quote** Returns the price a carrier would charge for shipping a package between two addresses, without creating a shipment. - Action **Delete shipment** Deletes a shipment. Prepared shipments can be deleted any time; shipments with a label only before the carrier's cutoff time. - Action **Find Shipment** Finds shipments matching a reference number, tracking number, carrier, status or creation date range. - Action **Get address** Returns a saved address from your shipcloud address book by its id. - Action **Get order** Returns an order previously sent to shipcloud, including its delivery address and line items. - Action **Get pickup request** Returns a pickup request, including its carrier, pickup time window, pickup address and included shipments. - Action **Get shipment** Returns the details of a single shipment, including its carrier, tracking information, label and addresses. - Action **List addresses** Returns the addresses saved in your shipcloud account, optionally filtered by name, company, street, city, postal code, country or phone. - Action **List carriers** Returns the carriers available to your shipcloud account, with their services, package types, additional services and label formats. - Action **List orders** Returns the orders previously created in your shipcloud account, including delivery address and line items. - Action **List shipments** Returns the shipments in your shipcloud account, optionally filtered by carrier, tracking number, reference number, service, type, source, tracking status or creation time. - Action **Update shipment** Updates an existing shipment, such as its addresses, package, carrier or service, and can create its shipping label. - Action **Acknowledge incident** Acknowledge one or more Spike.sh incidents by counter id or incident id. - Action **Add alert rule** Create a new alert routing/automation rule with conditions and actions. - Action **Add escalation** Creates a new escalation policy for a Spike.sh team, defining who is notified, through which channel, and how long to wait between steps. - Action **Add integration** Create a new integration for a team (source system that sends alerts into Spike). - Action **Add on-call** Create a new on-call schedule for a team. - Action **Add service** Create a new service in a team, with name and description. - Action **Create Incident** Creates a Spike incident through one of your integrations and sends alerts. The integration decides which service and escalation policy the incident is routed to. - Action **Delete alert rule** Archives (soft-deletes) a Spike alert rule so it no longer applies to incoming incidents. - Action **Delete escalation** Archives (soft-deletes) a Spike escalation policy by its ID. - Action **Escalate incident** Escalates one or more Spike incidents to the next step of their escalation policy. - Action **Get escalation** Get escalation policy details by id. - Action **Get incident** Fetch a single incident by counter id. - Action **Get integration** Fetches an integration by its token, including its name, type, service, escalation settings and webhook URL. An error occurs if the integration is not found. - Action **Get service** Get a Spike service's details, along with its incidents and open-incident count. - Action **List alert rules** Lists all alert rules (enabled and disabled) configured for a Spike team. - Action **List escalations** Lists the escalation policies that belong to a Spike team. - Action **List incidents** Lists the incidents for a Spike.sh team. - Action **List on-calls** Lists the on-call schedules for a team. - Action **List services** Lists the services in a Spike team. - Action **List teams** Lists every team in your Spike organisation. Use a team's ID from here wherever other Spike actions ask for a team. - Action **Resolve incident** Resolve one or more incidents by counter id array. - Action **Update alert rule** Replace an existing Spike alert rule's name, conditions and actions. - Action **Update escalation** Replaces an existing escalation policy's name, steps and start delay. The whole policy is replaced, so send every step you want to keep. - Action **Update on-call** Updates an on-call schedule's name and/or moves it to another team. Rotations and layers are not changed by this action. - Action **Update service** Updates the name and/or description of an existing Spike.sh service. ## Each app on its own - [ **shipcloud** Shipcloud is a shipping service provider for creating shipping labels as well as tracking shipments.](https://apiant.ai/connections/shipcloud) - [ **Spike.sh** Spike is an incident management system with unlimited alerts and on-call schedules](https://apiant.ai/connections/spike-sh) Reviews ## What our customers say ## More from shipcloud - [ **shipcloud to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/shipcloud-to-slack) - [ **shipcloud to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/shipcloud-to-stripe) - [ **shipcloud to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/shipcloud-to-shopify) - [ **shipcloud to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/shipcloud-to-trello) - [ **shipcloud to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/shipcloud-to-zoom) - [ **shipcloud to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/shipcloud-to-twilio) ## More into Spike.sh - [ **HubSpot to Spike.sh** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-spike-sh) - [ **Salesforce to Spike.sh** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-spike-sh) - [ **Slack to Spike.sh** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-spike-sh) - [ **Google Sheets to Spike.sh** Google Sheets](https://apiant.ai/connect/google-sheets-to-spike-sh) - [ **Gmail to Spike.sh** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-spike-sh) - [ **Google Calendar to Spike.sh** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-spike-sh) Questions ## shipcloud and Spike.sh, answered ### ### What can start an automation from shipcloud? Any of shipcloud's 1 trigger in the catalog, including New Shipment Status. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Spike.sh when something happens in shipcloud? Any of Spike.sh's 25 actions, including Create Incident, Update alert rule, Update escalation and Update on-call. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Spike.sh to shipcloud? Spike.sh has no triggers in the catalog today, so automations start in shipcloud. If you need the other direction, ask: your agent reads Spike.sh's API documentation and adds it. ### ### Do I have to build a connector for shipcloud or Spike.sh? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use shipcloud and Spike.sh without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.