---
title: "Connect ShareFile and Sorry - APIANT.ai"
description: "When \"New Client\" fires in ShareFile, your agent runs \"Update status page\" in Sorry, or \"New notice\" in Sorry to \"Add Note\" in ShareFile."
canonical: "https://apiant.ai/connect/sharefile-to-sorry"
---

# Connect ShareFile and Sorry

When **New Client** fires in [ShareFile](https://apiant.ai/connections/sharefile), your agent runs **Update status page** in [Sorry](https://apiant.ai/connections/sorry), or **New notice** in Sorry to **Add Note** in ShareFile. Describe the whole flow and it is built, tested on every scenario and kept running.

ShareFile **1** trigger ShareFile **18** actions Sorry **1** trigger Sorry **16** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want ShareFile and Sorry to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What ShareFile and Sorry can do together

### From ShareFile to Sorry

- When **New Client** in ShareFile then **Update status page** in Sorry
- When **New Client** in ShareFile then **Add component** in Sorry

### From Sorry to ShareFile

- When **New notice** in Sorry then **Add Note** in ShareFile
- When **New notice** in Sorry then **Add user** in ShareFile

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with ShareFile and Sorry

## Triggers and actions 2 triggers · 34 actions

- Trigger

**New Client**

Triggers when a new client user is added to the ShareFile account.

- Action

**Add group**

Creates a new distribution group in ShareFile, optionally shared and with initial member contacts.

- Action

**Add Note**

Creates a note inside a ShareFile folder with a title and optional text.

- Action

**Add share**

Creates a new Send share (sharing files) or Request share (asking recipients to upload into a folder) in ShareFile.

- Action

**Add URL**

Adds a web link (URL) item to a ShareFile folder.

- Action

**Add user**

Creates a new employee user in your ShareFile account and returns the new user.

- Action

**Copy item**

Copies a file or folder into another ShareFile folder.

- Action

**Create Client User**

Creates a new client user in your ShareFile account.

- Action

**Create Folder**

Creates a new folder inside a ShareFile parent folder and returns the new folder.

- Action

**Delete item**

Deletes a file or folder from ShareFile.

- Action

**Find items by name**

Searches ShareFile for files and folders whose name matches the text you enter, and returns the matching items.

- Action

**Get file download link**

Returns a temporary download link for a ShareFile file. For a folder, the link downloads a ZIP archive of its contents.

- Action

**Get item**

Returns a single ShareFile item (file, folder, note or link) by its id.

- Action

**Get user**

Returns a ShareFile user by ID or email address, or the connected user when neither is given.

- Action

**List folder children**

Returns the files, folders, notes and links directly inside a ShareFile folder.

- Action

**List groups**

Returns the distribution groups you have permission to view in your ShareFile account.

- Action

**List shares**

Returns the outstanding Send and Request shares created by the connected ShareFile user.

- Action

**List users**

Returns the employee users in your ShareFile account.

- Action

**Update item**

Updates a ShareFile file, folder, note or link: rename it, change its description or expiration date, or move it to another folder or zone.

- Trigger

**New notice**

Triggers when a new notice (incident, maintenance or general announcement) is created on the selected Sorry status page.

- Action

**Add component**

Creates a new component on a Sorry status page, optionally nested under a parent component.

- Action

**Add notice**

Creates a new incident, maintenance or general notice on a Sorry status page, optionally linking affected components and publishing it to subscribers.

- Action

**Add notice update**

Posts a new update on an existing notice on a Sorry status page, optionally publishing it to your configured integrations.

- Action

**Add subscriber**

Adds an email or SMS subscriber to a status page, optionally limited to specific components, so they receive status notices.

- Action

**Delete notice**

Deletes a notice (incident, maintenance or general) from a Sorry status page.

- Action

**Delete subscriber**

Permanently removes a subscriber from a status page.

- Action

**Get notice**

Returns a single notice from a status page, including its type, state, subject, synopsis and link.

- Action

**Get status page**

Returns a single Sorry status page with its name, state, timezone, support details and notification settings, optionally including related brand, components, notices and more.

- Action

**List components**

Returns all components (the services or infrastructure elements) shown on a Sorry status page, with their current state.

- Action

**List notices**

Returns the notices (incidents, maintenance and general notices) posted on a Sorry status page, optionally filtered by type, state, subject or creation date.

- Action

**List notice updates**

Returns all updates posted on a notice on one of your Sorry status pages, optionally filtered by creation date or content.

- Action

**List status pages**

Returns all status pages in your Sorry account, optionally filtered by name or creation date.

- Action

**List subscribers**

Returns the subscribers on a status page, optionally only those who receive notices for a specific component.

- Action

**Update component**

Updates a component on a Sorry status page, such as its name, description, position or parent component.

- Action

**Update notice**

Updates an existing notice on a Sorry status page — change its subject or state, add a comment, set affected components or reschedule planned maintenance.

- Action

**Update status page**

Updates a status page's settings, such as its name, timezone, support contact details, search visibility and language.

## Each app on its own

- [ **ShareFile** Securely send, store, and share files – plus discover document workflows designed to improve your client...](https://apiant.ai/connections/sharefile)
- [ **Sorry** Status page and incident communication platform for notifying customers about downtime.](https://apiant.ai/connections/sorry)

Reviews

## What our customers say

## More from ShareFile

- [ **ShareFile to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/sharefile-to-slack)
- [ **ShareFile to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/sharefile-to-stripe)
- [ **ShareFile to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/sharefile-to-shopify)
- [ **ShareFile to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/sharefile-to-trello)
- [ **ShareFile to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/sharefile-to-zoom)
- [ **ShareFile to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/sharefile-to-twilio)

## More into Sorry

- [ **HubSpot to Sorry** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-sorry)
- [ **Salesforce to Sorry** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-sorry)
- [ **Slack to Sorry** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-sorry)
- [ **Google Sheets to Sorry** Google Sheets](https://apiant.ai/connect/google-sheets-to-sorry)
- [ **Gmail to Sorry** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-sorry)
- [ **Google Calendar to Sorry** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-sorry)

Questions

## ShareFile and Sorry, answered

###

### What can start an automation from ShareFile?

Any of ShareFile's 1 trigger in the catalog, including New Client. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Sorry when something happens in ShareFile?

Any of Sorry's 16 actions, including Update component, Update notice, Update status page and Add component. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Sorry to ShareFile?

Yes. When something happens in Sorry, your agent can act in ShareFile too. This page covers both directions: Sorry's triggers and ShareFile's actions are listed here as well.

###

### Do I have to build a connector for ShareFile or Sorry?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use ShareFile and Sorry without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
