--- title: "Connect ServiceNow to ZUGFeRD & XRechnung by InvoiceXML - APIANT.ai" description: "When \"New Attachment Added\" fires in ServiceNow, your agent runs \"Create XRechnung Invoice\" in ZUGFeRD & XRechnung by InvoiceXML." canonical: "https://apiant.ai/connect/servicenow-to-zugferd-xrechnung-by-invoicexml" --- # Connect ServiceNow to ZUGFeRD & XRechnung by InvoiceXML When **New Attachment Added** fires in [ServiceNow](https://apiant.ai/connections/servicenow), your agent runs **Create XRechnung Invoice** in [ZUGFeRD & XRechnung by InvoiceXML](https://apiant.ai/connections/zugferd-xrechnung-by-invoicexml). Describe the whole flow and it is built, tested on every scenario and kept running. ServiceNow **7** triggers ServiceNow **7** actions ZUGFeRD & XRechnung by InvoiceXML **8** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want ServiceNow and ZUGFeRD & XRechnung by InvoiceXML to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. 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[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What ServiceNow can start in ZUGFeRD & XRechnung by InvoiceXML - When **New Attachment Added** in ServiceNow then **Create XRechnung Invoice** in ZUGFeRD & XRechnung by InvoiceXML - When **New Comment Added** in ServiceNow then **Create ZUGFeRD Invoice** in ZUGFeRD & XRechnung by InvoiceXML Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with ServiceNow and ZUGFeRD & XRechnung by InvoiceXML ## Triggers and actions 7 triggers · 15 actions - Trigger **New Attachment Added** Triggered when a new attachment is added. - Trigger **New Comment Added** Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries. - Trigger **New Record** Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query. - Trigger **New Work Note Added** Triggered when a new work note is added to a record (e.g. incident) in ServiceNow. - Trigger **New Work Notes (Cisco)** Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id. - Trigger **Two-way sync new and updated incidents (Cisco)** A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions. - Trigger **Two-way sync new and updated tables** A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions. - Action **Add Comment to Incident** Adds a customer-visible comment to an incident (by sys_id) via the incident table. - Action **Add File Attachment to Record** Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content. - Action **Add Work Note to Incident** Adds an internal work note to an incident (by sys_id) via the incident table. - Action **Create Record** Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object. - Action **Delete Record** Deletes a record by sys_id from the specified ServiceNow table. - Action **List Records** Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated. - Action **Update Record** Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object. - Action **Convert XRechnung to PDF** Renders an XRechnung invoice XML file (UBL or CII syntax) into a readable PDF preview. The PDF is for human reading only and has no legal standing. - Action **Create XRechnung Invoice** Generates a validated XRechnung 3.0 e-invoice (UBL by default, or CII) from structured invoice data and returns the XML document. Totals and the VAT breakdown are calculated from the lines unless supplied. - Action **Create ZUGFeRD Invoice** Creates a new ZUGFeRD compliant PDF/A-3b invoice from scratch using the provided invoice data. - Action **Extract Invoice JSON** Reads a structured e-invoice (a Factur-X / ZUGFeRD / Peppol PDF with embedded CII or UBL XML, or a standalone CII or UBL XML file) and returns its data as structured JSON. Pure XML parsing, no AI. - Action **Extract Invoice XML** Pulls the embedded XML invoice out of a hybrid PDF (ZUGFeRD, Factur-X or other PDF/A-3 invoice) and returns it unchanged. - Action **Transform to ZUGFeRD** Turns a plain PDF invoice into a ZUGFeRD 2.x hybrid invoice (PDF/A-3 with embedded XML) using AI extraction. - Action **Validate XRechnung Invoice** Validates a CII XML invoice for XRechnung / EN16931 compliance. - Action **Validate ZUGFeRD Invoice** Validates a ZUGFeRD 2.x hybrid PDF invoice against the official schema and EN 16931 business rules for the profile it declares, and returns whether it is compliant along with any errors and warnings. ## Each app on its own - [ **ServiceNow** ServiceNow is a digital workflow and IT service management platform.](https://apiant.ai/connections/servicenow) - [ **ZUGFeRD & XRechnung by InvoiceXML** ZUGFeRD & XRechnung by InvoiceXML is a German e-invoice compliance service for creating, validating...](https://apiant.ai/connections/zugferd-xrechnung-by-invoicexml) Reviews ## What our customers say ## More from ServiceNow - [ **ServiceNow to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/servicenow-to-slack) - [ **ServiceNow to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/servicenow-to-stripe) - [ **ServiceNow to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/servicenow-to-shopify) - [ **ServiceNow to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/servicenow-to-trello) - [ **ServiceNow to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/servicenow-to-zoom) - [ **ServiceNow to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/servicenow-to-twilio) ## More into ZUGFeRD & XRechnung by InvoiceXML - [ **Freshworks CRM to ZUGFeRD & XRechnung by InvoiceXML** Freshworks CRM (Freshsales Suite) — manage contacts, sales accounts, deals, notes, tasks, and appointments.](https://apiant.ai/connect/freshworks-crm-to-zugferd-xrechnung-by-invoicexml) - [ **Open Government, Netherlands to ZUGFeRD & XRechnung by InvoiceXML** Netherlands Government Open Data. Public open-data portal — search dataset catalogs and retrieve published...](https://apiant.ai/connect/open-government-netherlands-to-zugferd-xrechnung-by-invoicexml) - [ **Paperless to ZUGFeRD & XRechnung by InvoiceXML** Paperless lets you create, sign, and manage intelligent documents on a single platform.](https://apiant.ai/connect/paperless-to-zugferd-xrechnung-by-invoicexml) - [ **Smartsheet to ZUGFeRD & XRechnung by InvoiceXML** Smartsheet is a work execution platform for managing sheets, rows, and columns.](https://apiant.ai/connect/smartsheet-to-zugferd-xrechnung-by-invoicexml) - [ **HubSpot to ZUGFeRD & XRechnung by InvoiceXML** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zugferd-xrechnung-by-invoicexml) - [ **Salesforce to ZUGFeRD & XRechnung by InvoiceXML** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zugferd-xrechnung-by-invoicexml) Questions ## ServiceNow and ZUGFeRD & XRechnung by InvoiceXML, answered ### ### What can start an automation from ServiceNow? Any of ServiceNow's 7 triggers in the catalog, including New Attachment Added, New Comment Added, New Record and New Work Note Added. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ZUGFeRD & XRechnung by InvoiceXML when something happens in ServiceNow? Any of ZUGFeRD & XRechnung by InvoiceXML's 8 actions, including Create XRechnung Invoice, Create ZUGFeRD Invoice, Convert XRechnung to PDF and Extract Invoice JSON. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ZUGFeRD & XRechnung by InvoiceXML to ServiceNow? ZUGFeRD & XRechnung by InvoiceXML has no triggers in the catalog today, so automations start in ServiceNow. If you need the other direction, ask: your agent reads ZUGFeRD & XRechnung by InvoiceXML's API documentation and adds it. ### ### Do I have to build a connector for ServiceNow or ZUGFeRD & XRechnung by InvoiceXML? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use ServiceNow and ZUGFeRD & XRechnung by InvoiceXML without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.