--- title: "Connect ServiceNow to Mailopost - APIANT.ai" description: "When \"New Attachment Added\" fires in ServiceNow, your agent runs \"Add campaign\" in Mailopost." canonical: "https://apiant.ai/connect/servicenow-to-mailopost" --- # Connect ServiceNow to Mailopost When **New Attachment Added** fires in [ServiceNow](https://apiant.ai/connections/servicenow), your agent runs **Add campaign** in [Mailopost](https://apiant.ai/connections/mailopost). Describe the whole flow and it is built, tested on every scenario and kept running. ServiceNow **7** triggers ServiceNow **7** actions Mailopost **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want ServiceNow and Mailopost to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What ServiceNow can start in Mailopost - When **New Attachment Added** in ServiceNow then **Add campaign** in Mailopost - When **New Comment Added** in ServiceNow then **Add list** in Mailopost Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with ServiceNow and Mailopost ## Triggers and actions 7 triggers · 25 actions - Trigger **New Attachment Added** Triggered when a new attachment is added. - Trigger **New Comment Added** Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries. - Trigger **New Record** Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query. - Trigger **New Work Note Added** Triggered when a new work note is added to a record (e.g. incident) in ServiceNow. - Trigger **New Work Notes (Cisco)** Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id. - Trigger **Two-way sync new and updated incidents (Cisco)** A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions. - Trigger **Two-way sync new and updated tables** A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions. - Action **Add Comment to Incident** Adds a customer-visible comment to an incident (by sys_id) via the incident table. - Action **Add File Attachment to Record** Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content. - Action **Add Work Note to Incident** Adds an internal work note to an incident (by sys_id) via the incident table. - Action **Create Record** Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object. - Action **Delete Record** Deletes a record by sys_id from the specified ServiceNow table. - Action **List Records** Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated. - Action **Update Record** Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object. - Action **Add campaign** Creates a draft email campaign addressed to recipient lists or a segment. Send it afterwards with Send campaign. - Action **Add list** Creates a new recipient list (group) in Mailopost with the given title. - Action **Add recipient** Adds a recipient (subscriber) to a Mailopost recipient list, optionally with parameter values and tags. - Action **Add template** Creates a single-send email template (in draft state) that can later be used to send personalized emails. - Action **Delete list** Deletes a recipient list (group) from your Mailopost account. - Action **Delete recipient** Deletes a recipient from a Mailopost recipient list (group). - Action **Find recipients** Finds a recipient by email address and returns every recipient group they belong to, with their recipient id in each. - Action **Get campaign** Returns a campaign's details, including its sender, content, status, recipient count, billing info and delivery statistics. - Action **Get list** Returns the id and name of a recipient list (group). - Action **Get recipient** Returns one recipient in a recipient group, including email, status, parameter values and tags. - Action **Get template** Returns a single-send email template's details: name, subject, sender, moderation state and substitution parameters. - Action **List lists** Returns the recipient lists (groups) in your Mailopost account, with each list's id and title. - Action **List recipients** Returns the recipients in a Mailopost recipient group, with their status, parameter values and tags. - Action **List templates** Returns the single-send email templates in your Mailopost account. - Action **Send campaign** Sends a previously created draft campaign to its recipients immediately and returns the campaign with its new status. - Action **Update list** Renames an existing recipient group (list) in Mailopost. - Action **Update recipient** Updates a recipient's email, parameter values and tags in a recipient list. - Action **Update template** Updates an existing single-send email template. Only the fields you fill in are changed. ## Each app on its own - [ **ServiceNow** ServiceNow is a digital workflow and IT service management platform.](https://apiant.ai/connections/servicenow) - [ **Mailopost** Russian email marketing/newsletter and transactional email API service.](https://apiant.ai/connections/mailopost) Reviews ## What our customers say ## More from ServiceNow - [ **ServiceNow to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/servicenow-to-slack) - [ **ServiceNow to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/servicenow-to-stripe) - [ **ServiceNow to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/servicenow-to-shopify) - [ **ServiceNow to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/servicenow-to-trello) - [ **ServiceNow to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/servicenow-to-zoom) - [ **ServiceNow to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/servicenow-to-twilio) ## More into Mailopost - [ **HubSpot to Mailopost** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-mailopost) - [ **Salesforce to Mailopost** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-mailopost) - [ **Slack to Mailopost** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-mailopost) - [ **Google Sheets to Mailopost** Google Sheets](https://apiant.ai/connect/google-sheets-to-mailopost) - [ **Gmail to Mailopost** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-mailopost) - [ **Google Calendar to Mailopost** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-mailopost) Questions ## ServiceNow and Mailopost, answered ### ### What can start an automation from ServiceNow? Any of ServiceNow's 7 triggers in the catalog, including New Attachment Added, New Comment Added, New Record and New Work Note Added. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Mailopost when something happens in ServiceNow? Any of Mailopost's 18 actions, including Send campaign, Update list, Update recipient and Update template. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Mailopost to ServiceNow? Mailopost has no triggers in the catalog today, so automations start in ServiceNow. If you need the other direction, ask: your agent reads Mailopost's API documentation and adds it. ### ### Do I have to build a connector for ServiceNow or Mailopost? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use ServiceNow and Mailopost without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.