--- title: "Connect ServiceM8 and Swarmtix - APIANT.ai" description: "When \"New Job\" fires in ServiceM8, your agent runs \"Create Ticket Type\" in Swarmtix, or \"New Event\" in Swarmtix to \"Add company contact\" in ServiceM8." canonical: "https://apiant.ai/connect/servicem8-to-swarmtix" --- # Connect ServiceM8 and Swarmtix When **New Job** fires in [ServiceM8](https://apiant.ai/connections/servicem8), your agent runs **Create Ticket Type** in [Swarmtix](https://apiant.ai/connections/swarmtix), or **New Event** in Swarmtix to **Add company contact** in ServiceM8. Describe the whole flow and it is built, tested on every scenario and kept running. ServiceM8 **2** triggers ServiceM8 **23** actions Swarmtix **1** trigger Swarmtix **23** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want ServiceM8 and Swarmtix to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What ServiceM8 and Swarmtix can do together ### From ServiceM8 to Swarmtix - When **New Job** in ServiceM8 then **Create Ticket Type** in Swarmtix - When **Job Queued** in ServiceM8 then **Create Event** in Swarmtix ### From Swarmtix to ServiceM8 - When **New Event** in Swarmtix then **Add company contact** in ServiceM8 - When **New Event** in Swarmtix then **Add job payment** in ServiceM8 Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with ServiceM8 and Swarmtix ## Triggers and actions 3 triggers · 46 actions - Trigger **Job Queued** Triggers when a Job is assigned to a Queue. - Trigger **New Job** Triggers when a new job is created. - Action **Add attachment** Uploads a file and attaches it to a job (or another ServiceM8 record), so it appears in that record's diary. - Action **Add company contact** Creates a new contact person on a ServiceM8 client (company), such as a billing or job contact. - Action **Add job allocation** Allocates a ServiceM8 job to a staff member, optionally with a scheduled date and allocation window. - Action **Add job material** Adds a material line item to a ServiceM8 job, with quantity, pricing and tax details. - Action **Add job payment** Records a payment against a ServiceM8 job, with its amount, method, date and optional note. - Action **Add note** Adds a note to a job, client or other ServiceM8 record. - Action **Create Client** Creates a new client (company) record in ServiceM8. - Action **Create Job** Creates a new job in ServiceM8, optionally linked to a client, category and queue, and returns the new job's UUID. - Action **Delete client** Deletes (archives) a client in ServiceM8. - Action **Delete job** Deletes (archives) a job in ServiceM8. The job is hidden in the app and can be restored later. - Action **Get attachment** Returns the details of a single file attachment (photo, PDF or other file) by its UUID. - Action **Get client** Returns one ServiceM8 client (company) record by its UUID, including its name, address and billing details. - Action **Get job** Returns a single ServiceM8 job by its UUID, including its status, client, address and totals. - Action **Get Job Allocation** Returns a single job allocation — which staff member a job is allocated to, its window, dates and status. - Action **List clients** Returns the clients (companies) in your ServiceM8 account, optionally narrowed by a filter. - Action **List job materials** Returns the materials (line items) recorded on jobs, optionally filtered, for example to a single job. - Action **List job payments** Returns the payments recorded against jobs, optionally filtered (for example to a single job). - Action **List Job Queues** Returns the job queues set up in the ServiceM8 account. - Action **List jobs** Returns the jobs in your ServiceM8 account, optionally narrowed by a filter. - Action **List notes** Returns the notes in your ServiceM8 account, optionally filtered and sorted. - Action **List staff members** Returns the staff members in your ServiceM8 account, optionally narrowed by a filter. - Action **Update client** Updates an existing client (company) in ServiceM8. Only the fields you fill in are changed. - Action **Update job** Updates an existing job in ServiceM8, changing only the fields you fill in. - Trigger **New Event** Triggers when a new event appears in your Swarmtix organisation. - Action **Create Access Code** Creates an access code that unlocks a hidden ticket type on an event at its normal price. - Action **Create Checkout Question** Adds a custom question an event asks buyers during checkout, and returns the stored question. - Action **Create Discount** Creates a discount on a Swarmtix event, either a code buyers type at checkout or a public offer shown on the event page, taking an amount or a percentage off. - Action **Create Event** Creates a new Swarmtix event as an unpublished draft and returns its id and URL slug. - Action **Create Ticket Type** Adds a ticket type (a price tier buyers choose from) to a Swarmtix event and returns it. - Action **Delete Checkout Question** Removes a checkout question from an event so buyers are no longer asked it. Answers buyers already gave stay with their orders. - Action **Delete Discount** Switches off a discount, public discount or access code on an event so it can no longer be used. The offer is kept because orders that used it still point at it. - Action **Delete Ticket Type** Permanently deletes a ticket type nobody has ordered from an unpublished event, and returns the ticket types that remain. - Action **Duplicate Event** Copies an event's setup into a new unpublished draft, without its dates, orders or attendees, and returns the new event. - Action **Get Analytics Summary** Returns an organisation-wide roll-up of events, tickets sold and orders placed, plus the connected organizer account's lifetime gross ticket revenue per currency. - Action **Get Event** Returns one Swarmtix event in full: schedule, location, host, ticket types and publication status. - Action **Get Event Analytics** Returns the sales and traffic figures for one event: revenue, tickets sold, refunds, page visits and the daily series behind them. - Action **Get Ticket Sales Summary** Returns how many tickets were put on sale, sold and checked in for one scheduled date of a Swarmtix event (the earliest date when none is given). - Action **List Checkout Questions** Returns the custom questions an event asks buyers at checkout, with each question's wording, field name, and whether it is enabled and required. - Action **List Discounts** Returns the active discount offers on an event, with their codes, reductions, dates and usage. - Action **List Event Dates** Returns the scheduled dates of a Swarmtix event, earliest first, with each date's id, local and UTC start and end, capacity and active status. - Action **List Events** Returns the Swarmtix events this connection can see, alphabetically by name, with each event's id, slug, name, city, country and scheduled dates. - Action **List Ticket Types** Returns the ticket types an event sells, with price, quantity, remaining availability, per-order limits and sale window. - Action **Set Event Dates** Replaces the full list of dates a Swarmtix event runs on and returns the resulting schedule. Refuses to drop a date that already has tickets sold. - Action **Update Checkout Question** Changes one of an event's checkout questions (wording, answer type, choices, required, enabled, shown on ticket) and returns the question as stored. Only the fields you fill in are changed. - Action **Update Discount** Changes an event's discount code, public discount or access code — its code, name, reduction, ticket type, window or usage limit — and returns the discount as stored. - Action **Update Event** Updates an event's details such as name, description, venue, address, visibility, fees and timezone, and returns the event as stored afterwards. Fields left blank keep their current values. - Action **Update Ticket Type** Changes one of an event's ticket types (name, price, quantity, limits, sale window) and returns it as stored afterwards. Fields left blank keep their current values. ## Each app on its own - [ **ServiceM8** ServiceM8 is a field service app and small business management platform for your computer, iPhone and iPad.](https://apiant.ai/connections/servicem8) - [ **Swarmtix** The simplest event ticketing platform. Create, promote and sell your events in 10 minutes.](https://apiant.ai/connections/swarmtix) Reviews ## What our customers say ## More from ServiceM8 - [ **ServiceM8 to Smartsheet** Smartsheet is a work execution platform for managing sheets, rows, and columns.](https://apiant.ai/connect/servicem8-to-smartsheet) - [ **ServiceM8 to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/servicem8-to-slack) - [ **ServiceM8 to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/servicem8-to-stripe) - [ **ServiceM8 to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/servicem8-to-shopify) - [ **ServiceM8 to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/servicem8-to-trello) - [ **ServiceM8 to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/servicem8-to-zoom) ## More into Swarmtix - [ **HubSpot to Swarmtix** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-swarmtix) - [ **Salesforce to Swarmtix** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-swarmtix) - [ **Slack to Swarmtix** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-swarmtix) - [ **Google Sheets to Swarmtix** Google Sheets](https://apiant.ai/connect/google-sheets-to-swarmtix) - [ **Gmail to Swarmtix** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-swarmtix) - [ **Google Calendar to Swarmtix** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-swarmtix) Questions ## ServiceM8 and Swarmtix, answered ### ### What can start an automation from ServiceM8? Any of ServiceM8's 2 triggers in the catalog, including New Job and Job Queued. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Swarmtix when something happens in ServiceM8? Any of Swarmtix's 23 actions, including Create Access Code, Create Checkout Question, Create Discount and Create Event. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Swarmtix to ServiceM8? Yes. When something happens in Swarmtix, your agent can act in ServiceM8 too. This page covers both directions: Swarmtix's triggers and ServiceM8's actions are listed here as well. ### ### Do I have to build a connector for ServiceM8 or Swarmtix? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use ServiceM8 and Swarmtix without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.