--- title: "Connect Senta to Zoho Desk - APIANT.ai" description: "When \"Job Completed\" fires in Senta, your agent runs \"Create Contact\" in Zoho Desk." canonical: "https://apiant.ai/connect/senta-to-zoho-desk" --- # Connect Senta to Zoho Desk When **Job Completed** fires in [Senta](https://apiant.ai/connections/senta), your agent runs **Create Contact** in [Zoho Desk](https://apiant.ai/connections/zoho-desk). Describe the whole flow and it is built, tested on every scenario and kept running. Senta **6** triggers Senta **7** actions Zoho Desk **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Senta and Zoho Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Senta can start in Zoho Desk - When **Job Completed** in Senta then **Create Contact** in Zoho Desk - When **Job Created** in Senta then **Create Ticket** in Zoho Desk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Senta and Zoho Desk ## Triggers and actions 6 triggers · 25 actions - Trigger **Job Becomes Overdue** Triggers when a job in Senta becomes overdue, optionally only for one client or one job template. - Trigger **Job Becomes Ready** Triggers when a job in Senta becomes ready, optionally only for one client or job template. - Trigger **Job Cancelled** Triggers when a job in Senta is cancelled, optionally limited to one client or job template. - Trigger **Job Completed** Triggers when a job in Senta is completed, optionally only for one client or job template. - Trigger **Job Created** Triggers when a new job is created in Senta, optionally only for a specific client or job template. - Trigger **Job Updated** Triggers when a job is updated in Senta, firing once for each change to a job's details. - Action **Create a New Client** Creates a new client company in your Senta practice and returns its id. - Action **Create a New Note** Creates a note on a Senta client company, optionally linked to one of its jobs, and returns the new note. - Action **Delete client** Deletes a client from your Senta practice by its ID. - Action **Find a Client** Returns the Senta clients whose details match the keywords you search for, with each client's id and name. - Action **Get client** Returns one client company by its ID, including the fields your practice has customised and the client's contacts. - Action **List jobs** Returns the jobs in your Senta practice, optionally narrowed to one client, one job template or one job status. - Action **Update a Client** Updates an existing client company in Senta, changing only the details you fill in and adding or updating its contacts. Returns the client's full record after the update. - Action **Add Attachment** Attaches a file to a Zoho Desk ticket. - Action **Add Comment** Add a comment to a ticket. - Action **Create Account** Adds a new account to Zoho Desk. - Action **Create Contact** Creates a new contact. - Action **Create Ticket** Creates a new ticket for customer requests. - Action **Delete ticket** Move a ticket to trash. - Action **Get account** Get an account by ID. - Action **Get contact** Fetches a contact by ID. An error occurs if the contact is not found. - Action **Get ticket** Get a ticket by ID. - Action **List agents** List all agents. - Action **List contacts** List all contacts. - Action **List departments** Returns all departments in the help desk - Action **List tickets** List all tickets. - Action **List Ticket Threads** Lists the conversation threads (email replies) of a ticket. - Action **Send E-Mail Reply** Sends an email reply for the selected ticket. - Action **Update account** Update an account. - Action **Update Contact** Updates an existing contact. - Action **Update Ticket** Updates an existing ticket. ## Each app on its own - [ **Senta** Senta is a cloud practice management software including marketing, workflow, email automation, secure...](https://apiant.ai/connections/senta) - [ **Zoho Desk** Zoho Desk is web-based customer service software designed to help you focus more on creating customer...](https://apiant.ai/connections/zoho-desk) Reviews ## What our customers say ## More from Senta - [ **Senta to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/senta-to-slack) - [ **Senta to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/senta-to-stripe) - [ **Senta to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/senta-to-shopify) - [ **Senta to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/senta-to-trello) - [ **Senta to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/senta-to-zoom) - [ **Senta to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/senta-to-twilio) ## More into Zoho Desk - [ **OnceHub to Zoho Desk** Capture, qualify, and engage with inbound leads using ScheduleOnce, ChatOnce, FormOnce and SubmitOnce.](https://apiant.ai/connect/oncehub-to-zoho-desk) - [ **HubSpot to Zoho Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zoho-desk) - [ **Salesforce to Zoho Desk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zoho-desk) - [ **Slack to Zoho Desk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zoho-desk) - [ **Google Sheets to Zoho Desk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-zoho-desk) - [ **Gmail to Zoho Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zoho-desk) Questions ## Senta and Zoho Desk, answered ### ### What can start an automation from Senta? Any of Senta's 6 triggers in the catalog, including Job Completed, Job Created, Job Updated and Job Becomes Overdue. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zoho Desk when something happens in Senta? Any of Zoho Desk's 18 actions, including Create Account, Create Contact, Create Ticket and Send E-Mail Reply. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zoho Desk to Senta? Zoho Desk has no triggers in the catalog today, so automations start in Senta. If you need the other direction, ask: your agent reads Zoho Desk's API documentation and adds it. ### ### Do I have to build a connector for Senta or Zoho Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Senta and Zoho Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.