--- title: "Connect ScoreApp and Trengo - APIANT.ai" description: "When \"Lead Signed Up\" fires in ScoreApp, your agent runs \"Add internal note to ticket\" in Trengo." canonical: "https://apiant.ai/connect/scoreapp-to-trengo" --- # Connect ScoreApp and Trengo When **Lead Signed Up** fires in [ScoreApp](https://apiant.ai/connections/scoreapp), your agent runs **Add internal note to ticket** in [Trengo](https://apiant.ai/connections/trengo), or **New Internal Note** in Trengo to **Find Lead** in ScoreApp. Describe the whole flow and it is built, tested on every scenario and kept running. ScoreApp **3** triggers ScoreApp **5** actions Trengo **3** triggers Trengo **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want ScoreApp and Trengo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What ScoreApp and Trengo can do together ### From ScoreApp to Trengo - When **Lead Signed Up** in ScoreApp then **Add internal note to ticket** in Trengo - When **Quiz Finished** in ScoreApp then **Add ticket** in Trengo ### From Trengo to ScoreApp - When **New Internal Note** in Trengo then **Find Lead** in ScoreApp - When **New Outbound Message** in Trengo then **Get Lead** in ScoreApp Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with ScoreApp and Trengo ## Triggers and actions 6 triggers ยท 20 actions - Trigger **Lead Signed Up** Triggers when a lead submits their name and email on a scorecard's lead form. In ScoreApp go to Integrate > Webhooks, paste this trigger's webhook URL and set Lead Signed Up to Send. Other events sent to the same URL are ignored. Lead fields arrive under data. - Trigger **Quiz Finished** Triggers when somebody answers the last question of a scorecard quiz, with their scores and answers. In ScoreApp go to Integrate > Webhooks, paste this trigger's webhook URL and set Quiz Finished to Send. Other events sent to the same URL are ignored. Lead fields arrive under data. - Trigger **Quiz Started** Triggers when somebody starts the first question of a scorecard quiz. In ScoreApp go to Integrate > Webhooks, paste this trigger's webhook URL and set Quiz Started to Send. Other events sent to the same URL are ignored. Lead fields arrive under data. - Action **Find Lead** Finds a scorecard's leads by email address or name. - Action **Get Lead** Returns one lead (quiz result) from a scorecard, with its scores, traffic source and activity. - Action **Get Lead Answers** Returns the answers a lead gave to each of a scorecard's questions, with the score for each answer. - Action **List Leads** Returns the leads (quiz results) captured by a scorecard, optionally filtered by status or date range. - Action **List Scorecards** Returns the scorecards in your ScoreApp account, optionally filtered by status or a search term. - Trigger **New Internal Note** Fires when an internal note is added to a Trengo ticket. - Trigger **New Outbound Message** Triggers when an outbound message is created. - Trigger **Ticket Label Added** Triggers when a label is added to a conversation. - Action **Add internal note to ticket** Adds an internal note (visible only to agents) to a Trengo ticket. - Action **Add ticket** Create a new support ticket. - Action **Add ticket label** Attaches an existing label to a Trengo ticket. - Action **Create a Contact** Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate. - Action **Create webhook** Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation. - Action **Delete contact** Delete a contact by id. - Action **Delete ticket** Delete a ticket by id. - Action **Find a Contact** Returns the Trengo contacts that match the search term. - Action **Get contact** Retrieve a single Trengo contact by its id. - Action **Get webhook** Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found. - Action **List contacts** List all contacts. - Action **List labels** Lists the ticket labels defined in the Trengo account (first page). - Action **List tickets** Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time. - Action **Send a Message** Sends a reply message on an existing Trengo ticket, over the ticket's own channel. - Action **Update contact** Update an existing contact by id. ## Each app on its own - [ **ScoreApp** ScoreApp is a quiz builder and lead generation tool for small businesses.](https://apiant.ai/connections/scoreapp) - [ **Trengo** Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and...](https://apiant.ai/connections/trengo) Reviews ## What our customers say ## More from ScoreApp - [ **ScoreApp to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/scoreapp-to-slack) - [ **ScoreApp to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/scoreapp-to-stripe) - [ **ScoreApp to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/scoreapp-to-shopify) - [ **ScoreApp to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/scoreapp-to-trello) - [ **ScoreApp to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/scoreapp-to-zoom) - [ **ScoreApp to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/scoreapp-to-twilio) ## More into Trengo - [ **OpenAI to Trengo** OpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...](https://apiant.ai/connect/openai-to-trengo) - [ **CloudConvert to Trengo** CloudConvert converts files between more than 200 supported formats: documents, image, spreadsheet...](https://apiant.ai/connect/cloudconvert-to-trengo) - [ **elmah.io to Trengo** Cloud logging for.NET web applications using ELMAH.](https://apiant.ai/connect/elmah-io-to-trengo) - [ **Postman to Trengo** Postman is a platform for building and testing APIs.](https://apiant.ai/connect/postman-to-trengo) - [ **HubSpot to Trengo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-trengo) - [ **Salesforce to Trengo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-trengo) Questions ## ScoreApp and Trengo, answered ### ### What can start an automation from ScoreApp? Any of ScoreApp's 3 triggers in the catalog, including Lead Signed Up, Quiz Finished and Quiz Started. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Trengo when something happens in ScoreApp? Any of Trengo's 15 actions, including Create a Contact, Create webhook, Send a Message and Update contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Trengo to ScoreApp? Yes. When something happens in Trengo, your agent can act in ScoreApp too. This page covers both directions: Trengo's triggers and ScoreApp's actions are listed here as well. ### ### Do I have to build a connector for ScoreApp or Trengo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use ScoreApp and Trengo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.