--- title: "Connect ScoreApp to Tidio - APIANT.ai" description: "When \"Lead Signed Up\" fires in ScoreApp, your agent runs \"Add contact\" in Tidio." canonical: "https://apiant.ai/connect/scoreapp-to-tidio" --- # Connect ScoreApp to Tidio When **Lead Signed Up** fires in [ScoreApp](https://apiant.ai/connections/scoreapp), your agent runs **Add contact** in [Tidio](https://apiant.ai/connections/tidio). Describe the whole flow and it is built, tested on every scenario and kept running. ScoreApp **3** triggers ScoreApp **5** actions Tidio **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want ScoreApp and Tidio to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What ScoreApp can start in Tidio - When **Lead Signed Up** in ScoreApp then **Add contact** in Tidio - When **Quiz Finished** in ScoreApp then **Add ticket** in Tidio Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with ScoreApp and Tidio ## Triggers and actions 3 triggers · 20 actions - Trigger **Lead Signed Up** Triggers when a lead submits their name and email on a scorecard's lead form. In ScoreApp go to Integrate > Webhooks, paste this trigger's webhook URL and set Lead Signed Up to Send. Other events sent to the same URL are ignored. Lead fields arrive under data. - Trigger **Quiz Finished** Triggers when somebody answers the last question of a scorecard quiz, with their scores and answers. In ScoreApp go to Integrate > Webhooks, paste this trigger's webhook URL and set Quiz Finished to Send. Other events sent to the same URL are ignored. Lead fields arrive under data. - Trigger **Quiz Started** Triggers when somebody starts the first question of a scorecard quiz. In ScoreApp go to Integrate > Webhooks, paste this trigger's webhook URL and set Quiz Started to Send. Other events sent to the same URL are ignored. Lead fields arrive under data. - Action **Find Lead** Finds a scorecard's leads by email address or name. - Action **Get Lead** Returns one lead (quiz result) from a scorecard, with its scores, traffic source and activity. - Action **Get Lead Answers** Returns the answers a lead gave to each of a scorecard's questions, with the score for each answer. - Action **List Leads** Returns the leads (quiz results) captured by a scorecard, optionally filtered by status or date range. - Action **List Scorecards** Returns the scorecards in your ScoreApp account, optionally filtered by status or a search term. - Action **Add contact** Creates a new contact in Tidio. Always adds a new contact, even when the email or external ID matches an existing one. - Action **Add ticket** Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message. - Action **Delete contact** Permanently deletes a Tidio contact. A deleted contact cannot be recovered. - Action **Delete ticket** Permanently deletes a Tidio ticket by its ID. - Action **Get contact** Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties. - Action **Get ticket** Returns a single Tidio ticket with its details and full message history. - Action **List contact messages** Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio. - Action **List contacts** Returns the contacts in your Tidio project with all their properties, optionally filtered by email address. - Action **List departments** Returns all departments (teams of operators) in your Tidio project, with each department's ID and name. - Action **List operators** Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status. - Action **List tickets** Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages. - Action **Reply to ticket** Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note. - Action **Send message on behalf of contact** Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules. - Action **Update contact** Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed. - Action **Update ticket** Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed. ## Each app on its own - [ **ScoreApp** ScoreApp is a quiz builder and lead generation tool for small businesses.](https://apiant.ai/connections/scoreapp) - [ **Tidio** Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate...](https://apiant.ai/connections/tidio) Reviews ## What our customers say ## More from ScoreApp - [ **ScoreApp to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/scoreapp-to-slack) - [ **ScoreApp to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/scoreapp-to-stripe) - [ **ScoreApp to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/scoreapp-to-shopify) - [ **ScoreApp to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/scoreapp-to-trello) - [ **ScoreApp to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/scoreapp-to-zoom) - [ **ScoreApp to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/scoreapp-to-twilio) ## More into Tidio - [ **HubSpot to Tidio** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-tidio) - [ **Salesforce to Tidio** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-tidio) - [ **Slack to Tidio** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-tidio) - [ **Google Sheets to Tidio** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-tidio) - [ **Gmail to Tidio** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-tidio) - [ **Google Calendar to Tidio** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-tidio) Questions ## ScoreApp and Tidio, answered ### ### What can start an automation from ScoreApp? Any of ScoreApp's 3 triggers in the catalog, including Lead Signed Up, Quiz Finished and Quiz Started. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Tidio when something happens in ScoreApp? Any of Tidio's 15 actions, including Send message on behalf of contact, Update contact, Update ticket and Add contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Tidio to ScoreApp? Tidio has no triggers in the catalog today, so automations start in ScoreApp. If you need the other direction, ask: your agent reads Tidio's API documentation and adds it. ### ### Do I have to build a connector for ScoreApp or Tidio? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use ScoreApp and Tidio without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.