--- title: "Connect Samply to Revelation helpdesk - APIANT.ai" description: "When \"New player\" fires in Samply, your agent runs \"Add ticket\" in Revelation helpdesk." canonical: "https://apiant.ai/connect/samply-to-revelation-helpdesk" --- # Connect Samply to Revelation helpdesk When **New player** fires in [Samply](https://apiant.ai/connections/samply), your agent runs **Add ticket** in [Revelation helpdesk](https://apiant.ai/connections/revelation-helpdesk). Describe the whole flow and it is built, tested on every scenario and kept running. Samply **4** triggers Samply **13** actions Revelation helpdesk **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Samply and Revelation helpdesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Samply can start in Revelation helpdesk - When **New player** in Samply then **Add ticket** in Revelation helpdesk - When **New project** in Samply then **Add project** in Revelation helpdesk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Samply and Revelation helpdesk ## Triggers and actions 4 triggers · 27 actions - Trigger **New player** Webhook event player.created. - Trigger **New project** Webhook event project.created. - Trigger **Player updated** Webhook event player.updated. - Trigger **Project updated** Webhook event project.updated. - Action **Add comment** /projects/:projectid/files/:fileid/comments. Body: message, parentid, completed, pinned, audioTimestamp, audioTimestampEnd. fileid must be a version, not a stack. - Action **Add file** /projects/:projectid/files with name, mimeType, size, optional parentid; returns boxid and signed upload url, then PUT file bytes to url. - Action **Create Folder** Creates a new folder in an existing Samply project - Action **Create Player** Creates a new player in Samply - Action **Create Project** Creates a project in Samply - Action **Get File** Returns a box object (file, folder or stack) by id within a project. - Action **Get Player** Returns one player (link) by id. - Action **Get Project** Retrieves a project from Samply - Action **List comments** /projects/:projectid/files/:fileid/comments. Returns array of comment objects for a file. - Action **List Files** returns an array of all box objects (files, folders, stacks) in a project; a file box (object: "file") id supplies the file_id Add comment needs. Read-only. - Action **List Projects** returns an array of all projects the caller owns (id, name, files). Read-only; supplies a project_id for downstream ops. - Action **Update Player** Updates an existing player in your Samply library - Action **Update Project** Updates an existing project in your Samply account - Action **Add asset** Creates an asset. - Action **Add client** Creates a client. - Action **Add project** Creates a project. - Action **Add ticket** Creates a new ticket. - Action **Add ticket action** Adds an action note to a ticket. - Action **Find user** Finds a single user. - Action **Get client** Gets a client by id. - Action **Get project** Returns one project by its id. - Action **Get user** Gets a user by id. - Action **List clients** Lists active clients. - Action **List users** Lists active users. - Action **Reassign ticket** Re-assigns a ticket. - Action **Update asset** Updates an asset (changed fields only). - Action **Update ticket status** Updates the status of a ticket. ## Each app on its own - [ **Samply** Samply is a platform for sharing your audio files and soliciting feedback.](https://apiant.ai/connections/samply) - [ **Revelation helpdesk** Cloud-based/on-premises helpdesk ticketing system for managing tickets, clients, users, and assets.](https://apiant.ai/connections/revelation-helpdesk) Reviews ## What our customers say ## More from Samply - [ **Samply to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/samply-to-slack) - [ **Samply to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/samply-to-stripe) - [ **Samply to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/samply-to-shopify) - [ **Samply to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/samply-to-trello) - [ **Samply to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/samply-to-zoom) - [ **Samply to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/samply-to-twilio) ## More into Revelation helpdesk - [ **HubSpot to Revelation helpdesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-revelation-helpdesk) - [ **Salesforce to Revelation helpdesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-revelation-helpdesk) - [ **Slack to Revelation helpdesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-revelation-helpdesk) - [ **Google Sheets to Revelation helpdesk** Google Sheets](https://apiant.ai/connect/google-sheets-to-revelation-helpdesk) - [ **Gmail to Revelation helpdesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-revelation-helpdesk) - [ **Google Calendar to Revelation helpdesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-revelation-helpdesk) Questions ## Samply and Revelation helpdesk, answered ### ### What can start an automation from Samply? Any of Samply's 4 triggers in the catalog, including New player, New project, Player updated and Project updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Revelation helpdesk when something happens in Samply? Any of Revelation helpdesk's 14 actions, including Update asset, Update ticket status, Add asset and Add client. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Revelation helpdesk to Samply? Revelation helpdesk has no triggers in the catalog today, so automations start in Samply. If you need the other direction, ask: your agent reads Revelation helpdesk's API documentation and adds it. ### ### Do I have to build a connector for Samply or Revelation helpdesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Samply and Revelation helpdesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.