--- title: "Connect Salesforce to PractiTest - APIANT.ai" description: "When \"New object record\" fires in Salesforce, your agent runs \"Update Issue\" in PractiTest." canonical: "https://apiant.ai/connect/salesforce-to-practitest" --- # Connect Salesforce to PractiTest When **New object record** fires in [Salesforce](https://apiant.ai/connections/salesforce), your agent runs **Update Issue** in [PractiTest](https://apiant.ai/connections/practitest). Describe the whole flow and it is built, tested on every scenario and kept running. Salesforce **2** triggers Salesforce **9** actions PractiTest **22** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Salesforce and PractiTest to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Salesforce holds the customer side of a defect or feature request, while PractiTest holds the tests, runs and issues that prove it is handled. Connecting them means a new Case or custom record in Salesforce can open the matching issue, test or requirement in PractiTest, and the PractiTest reference can be written back onto the Salesforce record. Example flows ## What Salesforce can start in PractiTest - When **New object record** in Salesforce then **Update Issue** in PractiTest - When **New or updated object record** in Salesforce then **Add Issue** in PractiTest Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Salesforce and PractiTest ## Triggers and actions 2 triggers · 31 actions - Trigger **New object record** Polling trigger: fires for each new record created in the specified SObject type. Polls SOQL ordered by CreatedDate descending. - Trigger **New or updated object record** Polling trigger: fires for each record created or modified in the specified SObject type. Polls SOQL ordered by SystemModstamp descending. - Action **Create object record** Creates a new record of the specified SObject type (standard or custom, e.g. Account, Contact, Lead, Opportunity, Case, or MyObject__c) with the supplied field values. - Action **Delete object record** Deletes an existing SObject record by object type and record ID. - Action **Describe object** Returns the full field and metadata description (describe) for an SObject type — useful for discovering available fields and their API names. - Action **Find most recent created or updated record** Returns the single most recently created or last-modified record for the specified SObject type (ordered by SystemModstamp DESC, LIMIT 1). - Action **Find object records** Finds matching records for an SObject type by a field/value equality match via SOQL. Returns Id and the requested fields for all matches. - Action **Get object record** Retrieves a single SObject record by object type and record ID. Optionally restrict returned fields with a comma-separated 'fields' list. - Action **List objects** Lists all available SObject types (standard and custom) on the org. - Action **SOQL query** Executes a SOQL query against the org and returns matching records. Example: SELECT Id, Name FROM Account WHERE CreatedDate = TODAY. - Action **Update object record** Updates an existing SObject record by object type and record ID with the supplied field values. Salesforce returns no body on success (HTTP 204). - Action **Add Instance** Adds a test to a test set in a PractiTest project as a new instance. - Action **Add Issue** Creates an issue in a PractiTest project. - Action **Add Test** Create a new test case in a project. - Action **Create a Run** Uploads a new run result for a test instance in a PractiTest project — typically automated test results from CI, or a manual run with step results. - Action **Create Requirement** Creates a new requirement. - Action **Delete Issue** Deletes a specific issue from a PractiTest project. - Action **Delete Requirement** Deletes a specific requirement from a PractiTest project. - Action **Delete Test** Deletes a specific test from a PractiTest project. - Action **Get Issue** Retrieves a single issue from a PractiTest project, including its attributes and custom field values. - Action **Get Requirement** Retrieves a single requirement from a PractiTest project by its system id. - Action **Get Run** Retrieve a single test run by id. - Action **Get Test** Retrieve a single test by id. - Action **List Instances** Lists the test instances in a PractiTest project, optionally filtered by test set, test, name or display id. - Action **List Issues** Lists the issues in a PractiTest project, optionally narrowed by filter, display ids, title or PTQL query. - Action **List Projects** Lists the projects in the PractiTest account. With a personal API token, only the projects that user can access are returned. - Action **List Requirements** Returns all requirements in a PractiTest project, optionally narrowed by filter, display ids, name or PTQL query. - Action **List Runs** List all test runs in a project. - Action **List Tests** List all tests in a project. - Action **List Users** Lists the users in the PractiTest account, optionally filtered by email address or to active users only. - Action **Update Issue** Updates an existing issue in a PractiTest project. Only the fields you fill in are changed. - Action **Update Requirement** Update a requirement's fields. - Action **Update Test** Updates a specific test in a PractiTest project. Only the fields you fill in are changed. ## Each app on its own - [ **Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connections/salesforce) - [ **PractiTest** PractiTest QA and test management solution helps users to manage the development and testing process, with...](https://apiant.ai/connections/practitest) Reviews ## What our customers say ## More from Salesforce - [ **Salesforce to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/salesforce-to-slack) - [ **Salesforce to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/salesforce-to-google-sheets) - [ **Salesforce to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/salesforce-to-stripe) - [ **Salesforce to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/salesforce-to-shopify) - [ **Salesforce to Notion** A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.](https://apiant.ai/connect/salesforce-to-notion) - [ **Salesforce to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/salesforce-to-trello) ## More into PractiTest - [ **HubSpot to PractiTest** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-practitest) - [ **Slack to PractiTest** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-practitest) - [ **Google Sheets to PractiTest** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-practitest) - [ **Gmail to PractiTest** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-practitest) - [ **Google Calendar to PractiTest** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-practitest) - [ **Google Drive to PractiTest** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-practitest) Questions ## Salesforce and PractiTest, answered ### ### Can a change in PractiTest start the flow instead of Salesforce? No, the trigger always sits in Salesforce, since only new or updated Salesforce records are listed as triggers here. PractiTest takes part through its actions, such as looking up issues or requirements, creating them and updating them. ### ### Can the Salesforce record show what happened in PractiTest? Yes, after a PractiTest action runs the flow can use Update object record in Salesforce to write the issue or requirement reference onto the Case or custom record. The agent tests every scenario, including the case where no matching PractiTest record is found. ### ### What can start an automation from Salesforce? Any of Salesforce's 2 triggers in the catalog, including New object record and New or updated object record. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in PractiTest when something happens in Salesforce? Any of PractiTest's 22 actions, including Add Instance, Add Test, Create Requirement and List Requirements. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from PractiTest to Salesforce? PractiTest has no triggers in the catalog today, so automations start in Salesforce. If you need the other direction, ask: your agent reads PractiTest's API documentation and adds it. ### ### Do I have to build a connector for Salesforce or PractiTest? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Salesforce and PractiTest without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.