--- title: "Connect Salesforce and Langfuse - APIANT.ai" description: "When \"New or updated object record\" fires in Salesforce, your agent runs \"Add Comment\" in Langfuse." canonical: "https://apiant.ai/connect/salesforce-to-langfuse" --- # Connect Salesforce and Langfuse When **New or updated object record** fires in [Salesforce](https://apiant.ai/connections/salesforce), your agent runs **Add Comment** in [Langfuse](https://apiant.ai/connections/langfuse), or **New Trace** in Langfuse to **Create object record** in Salesforce. Describe the whole flow and it is built, tested on every scenario and kept running. Salesforce **2** triggers Salesforce **9** actions Langfuse **1** trigger Langfuse **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Salesforce and Langfuse to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) If your support or sales team logs customer conversations in Salesforce while your LLM app writes traces to Langfuse, joining the two lets each side carry the other's context. Salesforce records can become Langfuse dataset items, scores or prompts, and Langfuse traces can update the Case, Contact or Opportunity they came from. Example flows ## What Salesforce and Langfuse can do together ### From Salesforce to Langfuse - When **New or updated object record** in Salesforce then **Add Comment** in Langfuse - When **New object record** in Salesforce then **Add Dataset Item** in Langfuse ### From Langfuse to Salesforce - When **New Trace** in Langfuse then **Create object record** in Salesforce - When **New Trace** in Langfuse then **Find most recent created or updated record** in Salesforce Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Salesforce and Langfuse ## Triggers and actions 3 triggers · 23 actions - Trigger **New object record** Polling trigger: fires for each new record created in the specified SObject type. Polls SOQL ordered by CreatedDate descending. - Trigger **New or updated object record** Polling trigger: fires for each record created or modified in the specified SObject type. Polls SOQL ordered by SystemModstamp descending. - Action **Create object record** Creates a new record of the specified SObject type (standard or custom, e.g. Account, Contact, Lead, Opportunity, Case, or MyObject__c) with the supplied field values. - Action **Delete object record** Deletes an existing SObject record by object type and record ID. - Action **Describe object** Returns the full field and metadata description (describe) for an SObject type — useful for discovering available fields and their API names. - Action **Find most recent created or updated record** Returns the single most recently created or last-modified record for the specified SObject type (ordered by SystemModstamp DESC, LIMIT 1). - Action **Find object records** Finds matching records for an SObject type by a field/value equality match via SOQL. Returns Id and the requested fields for all matches. - Action **Get object record** Retrieves a single SObject record by object type and record ID. Optionally restrict returned fields with a comma-separated 'fields' list. - Action **List objects** Lists all available SObject types (standard and custom) on the org. - Action **SOQL query** Executes a SOQL query against the org and returns matching records. Example: SELECT Id, Name FROM Account WHERE CreatedDate = TODAY. - Action **Update object record** Updates an existing SObject record by object type and record ID with the supplied field values. Salesforce returns no body on success (HTTP 204). - Trigger **New Trace** Polling trigger: fires for newly created traces (dedup by trace id / timestamp). - Action **Add Comment** Add a comment to a trace/observation/session/prompt object. - Action **Add Dataset** Create a new dataset. - Action **Add Dataset Item** Create an item (input/expected_output/metadata) in a dataset. - Action **Add Prompt** Create a new prompt version (text or chat). - Action **Add Score** Create a score attached to a trace/observation/session (numeric, categorical, or boolean). - Action **Delete Trace** Delete a trace by id. - Action **Get Project** Reads the Langfuse project that the connection's project-scoped API key belongs to. - Action **Get Prompt** Get a prompt by name (and optional version/label). - Action **Get Trace** Get a single trace by id, including nested observations/scores. - Action **List Dataset Items** List items in a dataset. - Action **List Datasets** List all datasets in the project. - Action **List Prompts** List all prompts in the project. - Action **List Scores** List scores with optional filters. - Action **List Traces** List traces with optional filters (user, session, tags, timerange). ## Each app on its own - [ **Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connections/salesforce) - [ **Langfuse** Langfuse is an open-source LLM engineering platform (GitHub) that helps teams collaboratively debug...](https://apiant.ai/connections/langfuse) Reviews ## What our customers say ## More from Salesforce - [ **Salesforce to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/salesforce-to-slack) - [ **Salesforce to Google Sheets** Google Sheets](https://apiant.ai/connect/salesforce-to-google-sheets) - [ **Salesforce to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/salesforce-to-stripe) - [ **Salesforce to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/salesforce-to-shopify) - [ **Salesforce to Notion** A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.](https://apiant.ai/connect/salesforce-to-notion) - [ **Salesforce to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/salesforce-to-trello) ## More into Langfuse - [ **Google Drive to Langfuse** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-langfuse) - [ **HubSpot to Langfuse** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-langfuse) - [ **Slack to Langfuse** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-langfuse) - [ **Google Sheets to Langfuse** Google Sheets](https://apiant.ai/connect/google-sheets-to-langfuse) - [ **Gmail to Langfuse** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-langfuse) - [ **Google Calendar to Langfuse** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-langfuse) Questions ## Salesforce and Langfuse, answered ### ### How does a Langfuse trace find the right Salesforce record? The agent reads the trace with Get Trace and uses an identifier your app already puts in the trace, then runs Find object records or a SOQL query in Salesforce to match it. If no match comes back, it can create a record instead of updating one. ### ### Can Salesforce case data become evaluation material in Langfuse? Yes. A new or updated Salesforce record can trigger Add Dataset Item in Langfuse, with the subject and description as input and the agreed reply as expected output. The agent tests every scenario, including records where the fields you map are empty. ### ### What can start an automation from Salesforce? Any of Salesforce's 2 triggers in the catalog, including New or updated object record and New object record. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Langfuse when something happens in Salesforce? Any of Langfuse's 14 actions, including Add Score, Get Trace, Add Comment and Add Dataset. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Langfuse to Salesforce? Yes. When something happens in Langfuse, your agent can act in Salesforce too. This page covers both directions: Langfuse's triggers and Salesforce's actions are listed here as well. ### ### Do I have to build a connector for Salesforce or Langfuse? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Salesforce and Langfuse without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.