--- title: "Connect Salesforce and Better Stack - APIANT.ai" description: "When \"New object record\" fires in Salesforce, your agent runs \"Add Incident Comment\" in Better Stack." canonical: "https://apiant.ai/connect/salesforce-to-better-stack" --- # Connect Salesforce and Better Stack When **New object record** fires in [Salesforce](https://apiant.ai/connections/salesforce), your agent runs **Add Incident Comment** in [Better Stack](https://apiant.ai/connections/better-stack), or **New Monitor Status Change** in Better Stack to **Create object record** in Salesforce. Describe the whole flow and it is built, tested on every scenario and kept running. Salesforce **2** triggers Salesforce **9** actions Better Stack **3** triggers Better Stack **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Salesforce and Better Stack to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Salesforce and Better Stack can do together ### From Salesforce to Better Stack - When **New object record** in Salesforce then **Add Incident Comment** in Better Stack - When **New or updated object record** in Salesforce then **Add Heartbeat** in Better Stack ### From Better Stack to Salesforce - When **New Monitor Status Change** in Better Stack then **Create object record** in Salesforce - When **New or Updated Incident** in Better Stack then **Find most recent created or updated record** in Salesforce Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Salesforce and Better Stack ## Triggers and actions 5 triggers · 22 actions - Trigger **New object record** Polling trigger: fires for each new record created in the specified SObject type. Polls SOQL ordered by CreatedDate descending. - Trigger **New or updated object record** Polling trigger: fires for each record created or modified in the specified SObject type. Polls SOQL ordered by SystemModstamp descending. - Action **Create object record** Creates a new record of the specified SObject type (standard or custom, e.g. Account, Contact, Lead, Opportunity, Case, or MyObject__c) with the supplied field values. - Action **Delete object record** Deletes an existing SObject record by object type and record ID. - Action **Describe object** Returns the full field and metadata description (describe) for an SObject type — useful for discovering available fields and their API names. - Action **Find most recent created or updated record** Returns the single most recently created or last-modified record for the specified SObject type (ordered by SystemModstamp DESC, LIMIT 1). - Action **Find object records** Finds matching records for an SObject type by a field/value equality match via SOQL. Returns Id and the requested fields for all matches. - Action **Get object record** Retrieves a single SObject record by object type and record ID. Optionally restrict returned fields with a comma-separated 'fields' list. - Action **List objects** Lists all available SObject types (standard and custom) on the org. - Action **SOQL query** Executes a SOQL query against the org and returns matching records. Example: SELECT Id, Name FROM Account WHERE CreatedDate = TODAY. - Action **Update object record** Updates an existing SObject record by object type and record ID with the supplied field values. Salesforce returns no body on success (HTTP 204). - Trigger **New Monitor Status Change** Fires when a monitor's status changes (up/down). - Trigger **New or Updated Incident** Triggers when new incidents are created, or when existing incidents are updated. - Trigger **On-Call Contact Changed** Triggers when an on-call contact changes. - Action **Acknowledge Incident** Acknowledges an incident. - Action **Add Heartbeat** Create a new heartbeat check. - Action **Add Incident Comment** Adds a comment to an incident. - Action **Add Monitor** Create a new uptime monitor. - Action **Create Incident** Creates an incident that notifies the team. - Action **Delete Heartbeat** Remove a heartbeat check by id. - Action **Delete Monitor** Delete an uptime monitor by id. - Action **Find Incident** Finds an Incident. - Action **Find On-Call Contact** Finds On-Call Contact. Supports time lookup. - Action **Get Monitor** Retrieve a single monitor by id. - Action **List Monitors** List all uptime monitors. - Action **Resolve Incident** Resolves an incident. - Action **Update Monitor** Update an existing monitor's settings. ## Each app on its own - [ **Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connections/salesforce) - [ **Better Stack** Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling.](https://apiant.ai/connections/better-stack) Reviews ## What our customers say ## More from Salesforce - [ **Salesforce to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/salesforce-to-slack) - [ **Salesforce to Google Sheets** Google Sheets](https://apiant.ai/connect/salesforce-to-google-sheets) - [ **Salesforce to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/salesforce-to-stripe) - [ **Salesforce to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/salesforce-to-shopify) - [ **Salesforce to Notion** A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.](https://apiant.ai/connect/salesforce-to-notion) - [ **Salesforce to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/salesforce-to-trello) ## More into Better Stack - [ **ActiveCampaign to Better Stack** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-better-stack) - [ **Airtable to Better Stack** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-better-stack) - [ **Asana to Better Stack** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-better-stack) - [ **Outlook to Better Stack** Outlook is Microsoft's email and calendaring platform integrating contacts and scheduling, enabling users to...](https://apiant.ai/connect/outlook-to-better-stack) - [ **Capsule CRM to Better Stack** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-better-stack) - [ **Gravity Forms to Better Stack** Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.](https://apiant.ai/connect/gravity-forms-to-better-stack) Questions ## Salesforce and Better Stack, answered ### ### What can start an automation from Salesforce? Any of Salesforce's 2 triggers in the catalog, including New object record and New or updated object record. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Better Stack when something happens in Salesforce? Any of Better Stack's 13 actions, including Create Incident, Update Monitor, Acknowledge Incident and Add Heartbeat. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Better Stack to Salesforce? Yes. When something happens in Better Stack, your agent can act in Salesforce too. This page covers both directions: Better Stack's triggers and Salesforce's actions are listed here as well. ### ### Do I have to build a connector for Salesforce or Better Stack? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Salesforce and Better Stack without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.