--- title: "Connect Salesflare and Zendesk Messaging - APIANT.ai" description: "When \"New Account\" fires in Salesflare, your agent runs \"Send Message\" in Zendesk Messaging." canonical: "https://apiant.ai/connect/salesflare-to-zendesk-messaging" --- # Connect Salesflare and Zendesk Messaging When **New Account** fires in [Salesflare](https://apiant.ai/connections/salesflare), your agent runs **Send Message** in [Zendesk Messaging](https://apiant.ai/connections/zendesk-messaging), or **New Conversation Message** in Zendesk Messaging to **Add Contact to Account** in Salesflare. Describe the whole flow and it is built, tested on every scenario and kept running. Salesflare **1** trigger Salesflare **11** actions Zendesk Messaging **1** trigger Zendesk Messaging **3** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Salesflare and Zendesk Messaging to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Salesflare and Zendesk Messaging can do together ### From Salesflare to Zendesk Messaging - When **New Account** in Salesflare then **Send Message** in Zendesk Messaging - When **New Account** in Salesflare then **Get Conversation Messages** in Zendesk Messaging ### From Zendesk Messaging to Salesflare - When **New Conversation Message** in Zendesk Messaging then **Add Contact to Account** in Salesflare - When **New Conversation Message** in Zendesk Messaging then **Find Contact** in Salesflare Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Salesflare and Zendesk Messaging ## Triggers and actions 2 triggers · 14 actions - Trigger **New Account** Triggers when a new account is created in Salesflare. - Action **Add Contact to Account** Links an existing contact to a Salesflare account. - Action **Add tag** Creates a new tag in Salesflare that can be applied to contacts, accounts and opportunities. - Action **Delete opportunity** Deletes an opportunity in Salesflare. - Action **Find Account** Finds Salesflare accounts (companies) matching a search term, name, domain or other filters, and returns the matching accounts. - Action **Find Contact** Finds contacts in Salesflare matching an email, name, phone number, domain or free-text search, plus optional filters. - Action **Find Person** Finds Salesflare persons by name, email, ID or free-text search and returns the matches. - Action **Find User** Finds Salesflare users by name, email, id or free-text search. - Action **Find Workflow** Finds workflows in Salesflare whose name matches the search text. - Action **Get opportunity** Returns the full details of one Salesflare opportunity, including its stage, owner, account, value and custom fields. - Action **List tags** Returns the tags in your Salesflare account, optionally filtered by name or ID. - Action **Update Opportunity** Updates an existing opportunity in Salesflare, such as its name, stage, value, owner or close date. - Trigger **New Conversation Message** Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those. - Action **Find Conversation** Finds a customer's messaging conversation from their messaging ID. - Action **Get Conversation Messages** Returns the most recent messages in a messaging conversation, from both the customer and the business. - Action **Send Message** Sends a reply into a customer's messaging conversation as your business. ## Each app on its own - [ **Salesflare** Salesflare is an intelligent sales CRM for small and medium-sized businesses selling B2B.](https://apiant.ai/connections/salesflare) - [ **Zendesk Messaging** Read and reply to customer conversations from Zendesk messaging (the Web Widget, mobile SDK and social...](https://apiant.ai/connections/zendesk-messaging) Reviews ## What our customers say ## More from Salesflare - [ **Salesflare to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesflare-to-salesforce) - [ **Salesflare to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/salesflare-to-slack) - [ **Salesflare to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/salesflare-to-stripe) - [ **Salesflare to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/salesflare-to-shopify) - [ **Salesflare to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/salesflare-to-trello) - [ **Salesflare to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/salesflare-to-zoom) ## More into Zendesk Messaging - [ **HubSpot to Zendesk Messaging** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zendesk-messaging) - [ **Salesforce to Zendesk Messaging** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zendesk-messaging) - [ **Slack to Zendesk Messaging** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zendesk-messaging) - [ **Google Sheets to Zendesk Messaging** Google Sheets](https://apiant.ai/connect/google-sheets-to-zendesk-messaging) - [ **Gmail to Zendesk Messaging** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zendesk-messaging) - [ **Google Calendar to Zendesk Messaging** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zendesk-messaging) Questions ## Salesflare and Zendesk Messaging, answered ### ### What can start an automation from Salesflare? Any of Salesflare's 1 trigger in the catalog, including New Account. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zendesk Messaging when something happens in Salesflare? Any of Zendesk Messaging's 3 actions, including Send Message, Find Conversation and Get Conversation Messages. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zendesk Messaging to Salesflare? Yes. When something happens in Zendesk Messaging, your agent can act in Salesflare too. This page covers both directions: Zendesk Messaging's triggers and Salesflare's actions are listed here as well. ### ### Do I have to build a connector for Salesflare or Zendesk Messaging? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Salesflare and Zendesk Messaging without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.