Integration
Connect Roll and Zendesk Messaging
When New Company fires in Roll, your agent runs Send Message in Zendesk Messaging, or New Conversation Message in Zendesk Messaging to Add task in Roll. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Roll and Zendesk Messaging to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Roll and Zendesk Messaging can do together
From Roll to Zendesk Messaging
When New Company in Roll
then Send Message in Zendesk Messaging
When New Project in Roll
then Get Conversation Messages in Zendesk Messaging
From Zendesk Messaging to Roll
When New Conversation Message in Zendesk Messaging
then Add task in Roll
When New Conversation Message in Zendesk Messaging
then Create Time Record in Roll
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Roll and Zendesk Messaging
Triggers and actions 4 triggers · 14 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ProjectTriggers when a new project is created.
Trigger
New Time RecordTriggers when a new time record is created.
Action
Add taskCreate a task via the Roll GraphQL API task add mutation.
Action
Create CompanyCreates a new company.
Action
Create ProjectCreates a new project.
Action
Create Time RecordCreates a new time record.
Action
Find CompanyFinds an existing company.
Action
Find employeeSearch employees via the Roll GraphQL API employees query.
Action
Find ProjectFinds an existing project.
Action
Find Time RecordLooks up Roll time records via the GraphQL time query.
Action
Update projectUpdate a project via the Roll GraphQL API project update mutation.
Action
Update taskUpdate a task via the Roll GraphQL API task update mutation.
Action
Update time recordUpdate a time entry via the Roll GraphQL API time update mutation.
Trigger
New Conversation MessageTriggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those.
Action
Find ConversationFinds a customer's messaging conversation from their messaging ID.
Action
Get Conversation MessagesReturns the most recent messages in a messaging conversation, from both the customer and the business.
Action
Send MessageSends a reply into a customer's messaging conversation as your business.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Roll
Roll to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Roll to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Roll to StripeStripe is a payment processing platform for online businesses.
Roll to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Roll to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
Roll to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
More into Zendesk Messaging
HubSpot to Zendesk MessagingHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to Zendesk MessagingSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to Zendesk MessagingSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to Zendesk MessagingGoogle Sheets
Gmail to Zendesk MessagingGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Zendesk MessagingGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Roll and Zendesk Messaging, answered
What can start an automation from Roll?
Any of Roll's 3 triggers in the catalog, including New Company, New Project and New Time Record. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk Messaging when something happens in Roll?
Any of Zendesk Messaging's 3 actions, including Send Message, Find Conversation and Get Conversation Messages. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk Messaging to Roll?
Yes. When something happens in Zendesk Messaging, your agent can act in Roll too. This page covers both directions: Zendesk Messaging's triggers and Roll's actions are listed here as well.
Do I have to build a connector for Roll or Zendesk Messaging?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.