--- title: "Connect Returnless and VideoDB - APIANT.ai" description: "When \"Request Created\" fires in Returnless, your agent runs \"Add Collection\" in VideoDB." canonical: "https://apiant.ai/connect/returnless-to-videodb" --- # Connect Returnless and VideoDB When **Request Created** fires in [Returnless](https://apiant.ai/connections/returnless), your agent runs **Add Collection** in [VideoDB](https://apiant.ai/connections/videodb), or **New Video Uploaded & Indexed** in VideoDB to **Find customers** in Returnless. Describe the whole flow and it is built, tested on every scenario and kept running. Returnless **2** triggers Returnless **16** actions VideoDB **1** trigger VideoDB **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Returnless and VideoDB to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Returnless and VideoDB can do together ### From Returnless to VideoDB - When **Request Created** in Returnless then **Add Collection** in VideoDB - When **Return Created** in Returnless then **Add Overlay / Watermark** in VideoDB ### From VideoDB to Returnless - When **New Video Uploaded & Indexed** in VideoDB then **Find customers** in Returnless - When **New Video Uploaded & Indexed** in VideoDB then **Add note** in Returnless Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Returnless and VideoDB ## Triggers and actions 3 triggers · 37 actions - Trigger **Request Created** Triggers when a customer creates a new return request that needs approval. - Trigger **Return Created** Triggers when a new return is created, including a request once it is approved. - Action **Add note** Adds an internal note to a return or return request. - Action **Add Request** Creates a return request in Returnless for items from an existing sales order. - Action **Approve a Request** Approves a return request in Returnless so the customer can send the items back. - Action **Approve a Request Without Shipment** Approves a pending return request without a return shipment, so the customer keeps the items. - Action **Find customers** Returns the customers in your Returnless account that match an email address. - Action **Find products** Returns the products in your Returnless account that match a SKU. - Action **Find Requests** Finds a Request in your Returnless account. - Action **Find Returns** Finds returns (return orders) in Returnless by return number. - Action **Find sales orders** Finds sales orders in Returnless by order number. - Action **Get customer** Returns a single Returnless customer by its id. - Action **Get Request (By Request ID)** Returns a single return request (return order) from Returnless by its ID. - Action **Get Return (By Return ID)** Returns a single return in Returnless, with all of its details, by its return ID. - Action **Get sales order** Returns a single sales order by its ID, including its customer, address and order details. - Action **List return reasons** Returns the return reasons configured in your Returnless account. - Action **Reject Request** Rejects a pending return request in Returnless. - Action **Update return** Changes the status of a return, such as Checked, Approved or Resolved. - Trigger **New Video Uploaded & Indexed** Triggered when a new video is uploaded to a VideoDB collection. - Action **Add Collection** Creates a new VideoDB collection to organize videos and scope search. - Action **Add Overlay / Watermark** Places an image (logo or watermark) over a VideoDB video at a chosen time and position, and returns a stream URL for the result. - Action **Ask Video (Q&A)** Get the Q&A for a video. - Action **Auto-Chapter Video** Splits a video into scenes (chapters) using shot detection or fixed time segments. The job runs in the background; the result is available at the returned output URL. - Action **Auto-Dub Video** Starts an AI dubbing job that replaces a video's soundtrack with a version in another language, preserving the speaker's voice characteristics. - Action **Check Job Status** Checks the progress of a long-running VideoDB job (dubbing, generation, transcoding, indexing) and returns its status and, once finished, its result. - Action **Create Highlight Clip** Starts an AI clip-generation job on an indexed video from a natural-language prompt describing the moments to include. - Action **Delete Video** Permanently delete a video and all its metadata, transcripts and indexes from VideoDB. - Action **Find Video Moment** Searches one indexed video for the moments matching a spoken-word or visual query, returning each match's start and end time, text and score. - Action **Generate Image** Generates an image from a text prompt using VideoDB's AI generation. Generation runs asynchronously; the result returns a job id and an address to check for the finished image. - Action **Generate Subtitles** Generates subtitles for a video using VideoDB service. - Action **Generate Video** Starts an AI video generation job from a text prompt and saves the result to a collection. - Action **Generate Voice-Over** Converts text into AI-generated speech (a voice-over audio asset) in a VideoDB collection. Generation runs as a job; check its result with Check Job Status or a callback URL. - Action **Get Collection** Retrieve the details of one VideoDB collection by its id. - Action **Get Meeting Assets** Get a meeting recording's status and recorded video URL. - Action **Get Transcript** Get the transcript of a video. - Action **Get Video Metadata** Get metadata for a video. - Action **List Collections** Retrieve all collections in your VideoDB account, including the default collection. - Action **List Videos** Lists the videos in a VideoDB collection. - Action **Summarize Video** Asks VideoDB's AI to summarize a video using your own instructions. Summarization usually runs as a background job: use Check Job Status with the returned job id to fetch the finished summary. - Action **Upload & Index Video** Uploads a video from a URL into a VideoDB collection, waits for the upload to finish, then starts indexing it (spoken words by default) and returns the indexing job. ## Each app on its own - [ **Returnless** Returnless gives e-commerce businesses a way to get their returns in check.](https://apiant.ai/connections/returnless) - [ **VideoDB** VideoDB is an AI engine for video workflows—search scenes, cut clips, dub, subtitles, and apply GenAI effects.](https://apiant.ai/connections/videodb) Reviews ## What our customers say ## More from Returnless - [ **Returnless to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/returnless-to-salesforce) - [ **Returnless to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/returnless-to-slack) - [ **Returnless to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/returnless-to-stripe) - [ **Returnless to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/returnless-to-shopify) - [ **Returnless to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/returnless-to-trello) - [ **Returnless to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/returnless-to-zoom) ## More into VideoDB - [ **HubSpot to VideoDB** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-videodb) - [ **Salesforce to VideoDB** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-videodb) - [ **Slack to VideoDB** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-videodb) - [ **Google Sheets to VideoDB** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-videodb) - [ **Gmail to VideoDB** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-videodb) - [ **Google Calendar to VideoDB** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-videodb) Questions ## Returnless and VideoDB, answered ### ### What can start an automation from Returnless? Any of Returnless's 2 triggers in the catalog, including Request Created and Return Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in VideoDB when something happens in Returnless? Any of VideoDB's 21 actions, including Create Highlight Clip, Upload & Index Video, Add Collection and Add Overlay / Watermark. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from VideoDB to Returnless? Yes. When something happens in VideoDB, your agent can act in Returnless too. This page covers both directions: VideoDB's triggers and Returnless's actions are listed here as well. ### ### Do I have to build a connector for Returnless or VideoDB? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Returnless and VideoDB without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.