# Connect Returnless and Ventrata When **Request Created** fires in [Returnless](https://apiant.ai/connections/returnless), your agent runs **Add booking** in [Ventrata](https://apiant.ai/connections/ventrata), or **Updated Booking** in Ventrata to **Find customers** in Returnless. Describe the whole flow and it is built, tested on every scenario and kept running. Returnless **2** triggers Returnless **16** actions Ventrata **1** trigger Ventrata **11** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Returnless and Ventrata to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Returnless and Ventrata can do together ### From Returnless to Ventrata - When **Request Created** in Returnless then **Add booking** in Ventrata - When **Return Created** in Returnless then **Update booking** in Ventrata ### From Ventrata to Returnless - When **Updated Booking** in Ventrata then **Find customers** in Returnless - When **Updated Booking** in Ventrata then **Add note** in Returnless Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Returnless and Ventrata ## Triggers and actions 3 triggers · 27 actions - Trigger **Request Created** Triggers when a customer creates a new return request that needs approval. - Trigger **Return Created** Triggers when a new return is created, including a request once it is approved. - Action **Add note** Adds an internal note to a return or return request. - Action **Add Request** Creates a return request in Returnless for items from an existing sales order. - Action **Approve a Request** Approves a return request in Returnless so the customer can send the items back. - Action **Approve a Request Without Shipment** Approves a pending return request without a return shipment, so the customer keeps the items. - Action **Find customers** Returns the customers in your Returnless account that match an email address. - Action **Find products** Returns the products in your Returnless account that match a SKU. - Action **Find Requests** Finds a Request in your Returnless account. - Action **Find Returns** Finds returns (return orders) in Returnless by return number. - Action **Find sales orders** Finds sales orders in Returnless by order number. - Action **Get customer** Returns a single Returnless customer by its id. - Action **Get Request (By Request ID)** Returns a single return request (return order) from Returnless by its ID. - Action **Get Return (By Return ID)** Returns a single return in Returnless, with all of its details, by its return ID. - Action **Get sales order** Returns a single sales order by its ID, including its customer, address and order details. - Action **List return reasons** Returns the return reasons configured in your Returnless account. - Action **Reject Request** Rejects a pending return request in Returnless. - Action **Update return** Changes the status of a return, such as Checked, Approved or Resolved. - Trigger **Updated Booking** Triggers when any booking is created, updated, cancelled, or redeemed, including changes to customer details, products, options, quantities, or status. - Action **Add booking** Reserves availability by creating an ON_HOLD booking. Confirm it afterwards with Confirm booking. - Action **Confirm booking** /bookings/{uuid}/confirm - confirm an on-hold booking with contact details (OCTO Core). - Action **Delete booking** /bookings/{uuid} - cancel a booking with optional reason (OCTO Core). - Action **Find availability** /availability - search availability for a product/option over a date range or specific dates (OCTO Core). - Action **Find availability calendar** /availability/calendar - daily availability summary for a product/option over a date range (OCTO Core). - Action **Find Booking** Find bookings by reference, date, contact details or other filters. At least one primary filter is required. - Action **Get booking** /bookings/{uuid} - retrieve a booking by UUID (OCTO Core). - Action **Get product** /products/{id} - retrieve one product with its options and units (OCTO Core). - Action **Get supplier** Returns the supplier the connected API key belongs to (name, reference, website, contact details). - Action **List products** /products - list all bookable products for the supplier (OCTO Core). - Action **Update booking** /bookings/{uuid} - amend an existing booking (date/time, units, contact) (OCTO Core). ## Each app on its own - [ **Returnless** Returnless gives e-commerce businesses a way to get their returns in check.](https://apiant.ai/connections/returnless) - [ **Ventrata** Ventrata is a ticketing platform for high-volume attractions, tours, and activities that manages ticket...](https://apiant.ai/connections/ventrata) Reviews ## What our customers say ## More from Returnless - [ **Returnless to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/returnless-to-salesforce) - [ **Returnless to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/returnless-to-slack) - [ **Returnless to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/returnless-to-stripe) - [ **Returnless to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/returnless-to-shopify) - [ **Returnless to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/returnless-to-trello) - [ **Returnless to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/returnless-to-zoom) ## More into Ventrata - [ **HubSpot to Ventrata** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-ventrata) - [ **Salesforce to Ventrata** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-ventrata) - [ **Slack to Ventrata** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-ventrata) - [ **Google Sheets to Ventrata** Google Sheets](https://apiant.ai/connect/google-sheets-to-ventrata) - [ **Gmail to Ventrata** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-ventrata) - [ **Google Calendar to Ventrata** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-ventrata) Questions ## Returnless and Ventrata, answered ### ### What can start an automation from Returnless? Any of Returnless's 2 triggers in the catalog, including Request Created and Return Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Ventrata when something happens in Returnless? Any of Ventrata's 11 actions, including Update booking, Add booking, Confirm booking and Find availability. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Ventrata to Returnless? Yes. When something happens in Ventrata, your agent can act in Returnless too. This page covers both directions: Ventrata's triggers and Returnless's actions are listed here as well. ### ### Do I have to build a connector for Returnless or Ventrata? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.