--- title: "Connect Returnless and Smily - APIANT.ai" description: "When \"Request Created\" fires in Returnless, your agent runs \"Add payment\" in Smily." canonical: "https://apiant.ai/connect/returnless-to-smily" --- # Connect Returnless and Smily When **Request Created** fires in [Returnless](https://apiant.ai/connections/returnless), your agent runs **Add payment** in [Smily](https://apiant.ai/connections/smily), or **New And/Or Updated Client** in Smily to **Find customers** in Returnless. Describe the whole flow and it is built, tested on every scenario and kept running. Returnless **2** triggers Returnless **16** actions Smily **4** triggers Smily **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Returnless and Smily to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Returnless and Smily can do together ### From Returnless to Smily - When **Request Created** in Returnless then **Add payment** in Smily - When **Return Created** in Returnless then **Create or Update Client** in Smily ### From Smily to Returnless - When **New And/Or Updated Client** in Smily then **Find customers** in Returnless - When **New And/Or Updated Payment** in Smily then **Add note** in Returnless Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Returnless and Smily ## Triggers and actions 6 triggers · 35 actions - Trigger **Request Created** Triggers when a customer creates a new return request that needs approval. - Trigger **Return Created** Triggers when a new return is created, including a request once it is approved. - Action **Add note** Adds an internal note to a return or return request. - Action **Add Request** Creates a return request in Returnless for items from an existing sales order. - Action **Approve a Request** Approves a return request in Returnless so the customer can send the items back. - Action **Approve a Request Without Shipment** Approves a pending return request without a return shipment, so the customer keeps the items. - Action **Find customers** Returns the customers in your Returnless account that match an email address. - Action **Find products** Returns the products in your Returnless account that match a SKU. - Action **Find Requests** Finds a Request in your Returnless account. - Action **Find Returns** Finds returns (return orders) in Returnless by return number. - Action **Find sales orders** Finds sales orders in Returnless by order number. - Action **Get customer** Returns a single Returnless customer by its id. - Action **Get Request (By Request ID)** Returns a single return request (return order) from Returnless by its ID. - Action **Get Return (By Return ID)** Returns a single return in Returnless, with all of its details, by its return ID. - Action **Get sales order** Returns a single sales order by its ID, including its customer, address and order details. - Action **List return reasons** Returns the return reasons configured in your Returnless account. - Action **Reject Request** Rejects a pending return request in Returnless. - Action **Update return** Changes the status of a return, such as Checked, Approved or Resolved. - Trigger **New And/Or Updated And/Or Canceled Booking** Trigger when a booking is created and/or updated and/or canceled (with line item support). - Trigger **New And/Or Updated Client** Trigger when a client is created and/or updated (with line item support). - Trigger **New And/Or Updated Payment** Trigger when a payment is created and/or updated. - Trigger **New Inquiry** Trigger when a new inquiry is created. - Action **Add booking** Creates a booking (reservation, tentative hold or unavailable block) on a rental's calendar in Smily. - Action **Add payment** Records a new payment against a booking in Smily. - Action **Add rental** Creates a new rental property in your Smily account. Note that each rental added increases the account's monthly fee. - Action **Create Inquiry** Creates an inquiry for a rental, recording a guest's contact details, requested dates and message. - Action **Create or Update Client** Creates a new Smily client (guest), or updates an existing one when a client ID is given. - Action **Delete booking** Cancels a booking in Smily so it no longer occupies the rental's calendar. - Action **Find Bookings in Date Range** Returns the bookings that overlap a date range, optionally filtered by status, rental or client. - Action **Find Client by Email** Finds Smily clients (guests) whose email address matches the one given, returning the matching client records. - Action **Find Payment** Finds payments by their order ID (one or more, comma-separated). - Action **Get booking** Returns a single booking (reservation) by its ID, including dates, status, guest counts, pricing and linked rental and client. - Action **Get client** Returns a single client (guest) by ID, including their addresses, emails and phone numbers. - Action **Get rental** Returns a single rental (property) by its ID, including its details, pricing, location and related record IDs. - Action **List bookings** Returns the bookings in your Smily account, optionally filtered by dates, status, rental, client or last update time. By default only future, non-canceled bookings are returned. - Action **List clients** Returns the clients (guests) in your Smily account, including their addresses, emails and phone numbers. - Action **List inquiries** Returns the inquiries on your Smily account, including guest contact details, requested dates and party size. - Action **List payments** Returns the payments recorded on your Smily account, optionally filtered by order ID. - Action **List rentals** Returns the rentals (properties) in your Smily account, with their names, locations, capacity and pricing details. - Action **Update Booking** Updates an existing booking (reservation) in Smily — dates, guest counts, prices, deposit, notes, tags and status flags — and returns the updated booking. - Action **Update rental** Updates an existing rental property in Smily. Only the fields you fill in are changed. ## Each app on its own - [ **Returnless** Returnless gives e-commerce businesses a way to get their returns in check.](https://apiant.ai/connections/returnless) - [ **Smily** Smily, top property management software for Short-Term Rental Managers and Concierges.](https://apiant.ai/connections/smily) Reviews ## What our customers say ## More from Returnless - [ **Returnless to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/returnless-to-salesforce) - [ **Returnless to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/returnless-to-slack) - [ **Returnless to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/returnless-to-stripe) - [ **Returnless to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/returnless-to-shopify) - [ **Returnless to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/returnless-to-trello) - [ **Returnless to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/returnless-to-zoom) ## More into Smily - [ **HubSpot to Smily** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-smily) - [ **Salesforce to Smily** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-smily) - [ **Slack to Smily** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-smily) - [ **Google Sheets to Smily** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-smily) - [ **Gmail to Smily** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-smily) - [ **Google Calendar to Smily** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-smily) Questions ## Returnless and Smily, answered ### ### What can start an automation from Returnless? Any of Returnless's 2 triggers in the catalog, including Request Created and Return Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Smily when something happens in Returnless? Any of Smily's 19 actions, including Create Inquiry, Create or Update Client, Update Booking and Update rental. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Smily to Returnless? Yes. When something happens in Smily, your agent can act in Returnless too. This page covers both directions: Smily's triggers and Returnless's actions are listed here as well. ### ### Do I have to build a connector for Returnless or Smily? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Returnless and Smily without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.