--- title: "Connect Returnless to ShipEngine - APIANT.ai" description: "When \"Request Created\" fires in Returnless, your agent runs \"Add batch\" in ShipEngine." canonical: "https://apiant.ai/connect/returnless-to-shipengine" --- # Connect Returnless to ShipEngine When **Request Created** fires in [Returnless](https://apiant.ai/connections/returnless), your agent runs **Add batch** in [ShipEngine](https://apiant.ai/connections/shipengine). Describe the whole flow and it is built, tested on every scenario and kept running. Returnless **2** triggers Returnless **16** actions ShipEngine **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Returnless and ShipEngine to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Returnless can start in ShipEngine - When **Request Created** in Returnless then **Add batch** in ShipEngine - When **Return Created** in Returnless then **Add label** in ShipEngine Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Returnless and ShipEngine ## Triggers and actions 2 triggers · 30 actions - Trigger **Request Created** Triggers when a customer creates a new return request that needs approval. - Trigger **Return Created** Triggers when a new return is created, including a request once it is approved. - Action **Add note** Adds an internal note to a return or return request. - Action **Add Request** Creates a return request in Returnless for items from an existing sales order. - Action **Approve a Request** Approves a return request in Returnless so the customer can send the items back. - Action **Approve a Request Without Shipment** Approves a pending return request without a return shipment, so the customer keeps the items. - Action **Find customers** Returns the customers in your Returnless account that match an email address. - Action **Find products** Returns the products in your Returnless account that match a SKU. - Action **Find Requests** Finds a Request in your Returnless account. - Action **Find Returns** Finds returns (return orders) in Returnless by return number. - Action **Find sales orders** Finds sales orders in Returnless by order number. - Action **Get customer** Returns a single Returnless customer by its id. - Action **Get Request (By Request ID)** Returns a single return request (return order) from Returnless by its ID. - Action **Get Return (By Return ID)** Returns a single return in Returnless, with all of its details, by its return ID. - Action **Get sales order** Returns a single sales order by its ID, including its customer, address and order details. - Action **List return reasons** Returns the return reasons configured in your Returnless account. - Action **Reject Request** Rejects a pending return request in Returnless. - Action **Update return** Changes the status of a return, such as Checked, Approved or Resolved. - Action **Add batch** Creates a new label batch in ShipEngine, optionally seeded with shipments or rates, so their labels can later be processed together. - Action **Add label** Purchases a shipping label from your chosen carrier and service for a shipment, returning the label's tracking number, cost and download links. - Action **Add shipment** Creates a shipment from a ship-to address, a ship-from address or warehouse, and its packages, returning the new shipment id for rating, labels and batches. - Action **Add warehouse** Creates a new warehouse location in ShipEngine with a ship-from address and an optional return address. - Action **Calculate rates** Returns shipping rate quotes from your connected carriers for a shipment, either from full shipment details or an existing shipment. - Action **Get batch** Returns a label batch by its id, including its status, shipment and error counts, and links to download the batch's labels and forms. - Action **Get label** Returns a shipping label by its id, including its status, tracking number, cost and links to download the label. - Action **Get manifest** Returns the details of an end-of-day manifest, including its ship date, the labels it covers and a link to download the manifest form. - Action **Get shipment** Returns a shipment by its id, including its status, carrier and service, addresses, packages and tags. - Action **List carriers** Returns all carrier accounts connected to your ShipEngine account, with each carrier's id, services, package types and options. - Action **List shipments** Returns the shipments in your ShipEngine account, optionally filtered by status, tag, batch or created/modified date range. - Action **List warehouses** Returns every warehouse in your ShipEngine account, with each warehouse's id, name, origin address and return address. - Action **Update shipment** Updates an existing shipment's addresses, packages, carrier service and other details before it is shipped, and returns the updated shipment. - Action **Validate an Address** Checks a postal address against carrier and postal databases and returns its validation status, the corrected (matched) address, and any messages explaining problems found. ## Each app on its own - [ **Returnless** Returnless gives e-commerce businesses a way to get their returns in check.](https://apiant.ai/connections/returnless) - [ **ShipEngine** ShipEngine APIs empower ecommerce brands and platforms to shop rates, validate global addresses, print...](https://apiant.ai/connections/shipengine) Reviews ## What our customers say ## More from Returnless - [ **Returnless to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/returnless-to-salesforce) - [ **Returnless to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/returnless-to-slack) - [ **Returnless to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/returnless-to-stripe) - [ **Returnless to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/returnless-to-shopify) - [ **Returnless to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/returnless-to-trello) - [ **Returnless to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/returnless-to-zoom) ## More into ShipEngine - [ **HubSpot to ShipEngine** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-shipengine) - [ **Salesforce to ShipEngine** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-shipengine) - [ **Slack to ShipEngine** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-shipengine) - [ **Google Sheets to ShipEngine** Google Sheets](https://apiant.ai/connect/google-sheets-to-shipengine) - [ **Gmail to ShipEngine** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-shipengine) - [ **Google Calendar to ShipEngine** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-shipengine) Questions ## Returnless and ShipEngine, answered ### ### What can start an automation from Returnless? Any of Returnless's 2 triggers in the catalog, including Request Created and Return Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ShipEngine when something happens in Returnless? Any of ShipEngine's 14 actions, including Update shipment, Add batch, Add label and Add shipment. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ShipEngine to Returnless? ShipEngine has no triggers in the catalog today, so automations start in Returnless. If you need the other direction, ask: your agent reads ShipEngine's API documentation and adds it. ### ### Do I have to build a connector for Returnless or ShipEngine? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Returnless and ShipEngine without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.