--- title: "Connect Returnless and shipcloud - APIANT.ai" description: "When \"Request Created\" fires in Returnless, your agent runs \"Add pickup request\" in shipcloud." canonical: "https://apiant.ai/connect/returnless-to-shipcloud" --- # Connect Returnless and shipcloud When **Request Created** fires in [Returnless](https://apiant.ai/connections/returnless), your agent runs **Add pickup request** in [shipcloud](https://apiant.ai/connections/shipcloud), or **New Shipment Status** in shipcloud to **Approve a Request Without Shipment** in Returnless. Describe the whole flow and it is built, tested on every scenario and kept running. Returnless **2** triggers Returnless **16** actions shipcloud **1** trigger shipcloud **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Returnless and shipcloud to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Returnless and shipcloud can do together ### From Returnless to shipcloud - When **Request Created** in Returnless then **Add pickup request** in shipcloud - When **Return Created** in Returnless then **Add order** in shipcloud ### From shipcloud to Returnless - When **New Shipment Status** in shipcloud then **Approve a Request Without Shipment** in Returnless - When **New Shipment Status** in shipcloud then **Find customers** in Returnless Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Returnless and shipcloud ## Triggers and actions 3 triggers · 32 actions - Trigger **Request Created** Triggers when a customer creates a new return request that needs approval. - Trigger **Return Created** Triggers when a new return is created, including a request once it is approved. - Action **Add note** Adds an internal note to a return or return request. - Action **Add Request** Creates a return request in Returnless for items from an existing sales order. - Action **Approve a Request** Approves a return request in Returnless so the customer can send the items back. - Action **Approve a Request Without Shipment** Approves a pending return request without a return shipment, so the customer keeps the items. - Action **Find customers** Returns the customers in your Returnless account that match an email address. - Action **Find products** Returns the products in your Returnless account that match a SKU. - Action **Find Requests** Finds a Request in your Returnless account. - Action **Find Returns** Finds returns (return orders) in Returnless by return number. - Action **Find sales orders** Finds sales orders in Returnless by order number. - Action **Get customer** Returns a single Returnless customer by its id. - Action **Get Request (By Request ID)** Returns a single return request (return order) from Returnless by its ID. - Action **Get Return (By Return ID)** Returns a single return in Returnless, with all of its details, by its return ID. - Action **Get sales order** Returns a single sales order by its ID, including its customer, address and order details. - Action **List return reasons** Returns the return reasons configured in your Returnless account. - Action **Reject Request** Rejects a pending return request in Returnless. - Action **Update return** Changes the status of a return, such as Checked, Approved or Resolved. - Trigger **New Shipment Status** Triggers when a shipcloud shipment changes status (label created, picked up, in transit, delivered, deleted and more). - Action **Add address** Creates a new address in your shipcloud address book, ready to use as a shipment's sender or recipient. - Action **Add order** Creates an order in shipcloud with its delivery address and line items, so shipments can later be associated with it. - Action **Add pickup request** Requests a carrier pickup for your shipments, either all shipments not yet picked up or only the ones you list. - Action **Create Shipment** Creates a shipment in shipcloud and, optionally, books the shipping label with the carrier. - Action **Create Shipment Quote** Returns the price a carrier would charge for shipping a package between two addresses, without creating a shipment. - Action **Delete shipment** Deletes a shipment. Prepared shipments can be deleted any time; shipments with a label only before the carrier's cutoff time. - Action **Find Shipment** Finds shipments matching a reference number, tracking number, carrier, status or creation date range. - Action **Get address** Returns a saved address from your shipcloud address book by its id. - Action **Get order** Returns an order previously sent to shipcloud, including its delivery address and line items. - Action **Get pickup request** Returns a pickup request, including its carrier, pickup time window, pickup address and included shipments. - Action **Get shipment** Returns the details of a single shipment, including its carrier, tracking information, label and addresses. - Action **List addresses** Returns the addresses saved in your shipcloud account, optionally filtered by name, company, street, city, postal code, country or phone. - Action **List carriers** Returns the carriers available to your shipcloud account, with their services, package types, additional services and label formats. - Action **List orders** Returns the orders previously created in your shipcloud account, including delivery address and line items. - Action **List shipments** Returns the shipments in your shipcloud account, optionally filtered by carrier, tracking number, reference number, service, type, source, tracking status or creation time. - Action **Update shipment** Updates an existing shipment, such as its addresses, package, carrier or service, and can create its shipping label. ## Each app on its own - [ **Returnless** Returnless gives e-commerce businesses a way to get their returns in check.](https://apiant.ai/connections/returnless) - [ **shipcloud** Shipcloud is a shipping service provider for creating shipping labels as well as tracking shipments.](https://apiant.ai/connections/shipcloud) Reviews ## What our customers say ## More from Returnless - [ **Returnless to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/returnless-to-salesforce) - [ **Returnless to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/returnless-to-slack) - [ **Returnless to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/returnless-to-stripe) - [ **Returnless to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/returnless-to-shopify) - [ **Returnless to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/returnless-to-trello) - [ **Returnless to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/returnless-to-zoom) ## More into shipcloud - [ **Intercom to shipcloud** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connect/intercom-to-shipcloud) - [ **HubSpot to shipcloud** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-shipcloud) - [ **Salesforce to shipcloud** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-shipcloud) - [ **Google Sheets to shipcloud** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-shipcloud) - [ **Gmail to shipcloud** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-shipcloud) - [ **Google Calendar to shipcloud** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-shipcloud) Questions ## Returnless and shipcloud, answered ### ### What can start an automation from Returnless? Any of Returnless's 2 triggers in the catalog, including Request Created and Return Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in shipcloud when something happens in Returnless? Any of shipcloud's 16 actions, including Create Shipment, Create Shipment Quote, Update shipment and Add address. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from shipcloud to Returnless? Yes. When something happens in shipcloud, your agent can act in Returnless too. This page covers both directions: shipcloud's triggers and Returnless's actions are listed here as well. ### ### Do I have to build a connector for Returnless or shipcloud? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Returnless and shipcloud without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.