Integration
Connect Returnless to New Relic Insights
When Request Created fires in Returnless, your agent runs Add Custom Event in New Relic Insights. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Returnless and New Relic Insights to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Returnless can start in New Relic Insights
When Request Created in Returnless
then Add Custom Event in New Relic Insights
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Returnless and New Relic Insights
Triggers and actions 2 triggers ยท 18 actions
- Request Created
Triggers when a customer creates a new return request that needs approval.
- Return Created
Triggers when a new return is created, including a request once it is approved.
- Add note
Adds an internal note to a return or return request.
- Add Request
Creates a return request in Returnless for items from an existing sales order.
- Approve a Request
Approves a return request in Returnless so the customer can send the items back.
- Approve a Request Without Shipment
Approves a pending return request without a return shipment, so the customer keeps the items.
- Find customers
Returns the customers in your Returnless account that match an email address.
- Find products
Returns the products in your Returnless account that match a SKU.
- Find Requests
Finds a Request in your Returnless account.
- Find Returns
Finds returns (return orders) in Returnless by return number.
- Find sales orders
Finds sales orders in Returnless by order number.
- Get customer
Returns a single Returnless customer by its id.
- Get Request (By Request ID)
Returns a single return request (return order) from Returnless by its ID.
- Get Return (By Return ID)
Returns a single return in Returnless, with all of its details, by its return ID.
- Get sales order
Returns a single sales order by its ID, including its customer, address and order details.
- List return reasons
Returns the return reasons configured in your Returnless account.
- Reject Request
Rejects a pending return request in Returnless.
- Update return
Changes the status of a return, such as Checked, Approved or Resolved.
- Add Custom Event
Records a custom event with your attributes in a New Relic account, where you can query and chart it with NRQL.
- Run NRQL query
Runs an NRQL query against one New Relic account and returns the result rows.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Returnless
Returnless to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Returnless to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Returnless to StripeStripe is a payment processing platform for online businesses.
Returnless to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Returnless to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
Returnless to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
More into New Relic Insights
Webflow to New Relic InsightsWebflow is a professional website builder and CMS for designing, building, and launching responsive...
Streak to New Relic InsightsStreak is a flexible CRM and process management system that lives inside your Gmail inbox.
ConfigCat to New Relic Insights10 minutes trainable feature flag and configuration management service with unlimited team size, awesome...
HubSpot to New Relic InsightsHubSpot is your all-in-one stop for all of your marketing software needs.
Questions
Returnless and New Relic Insights, answered
What can start an automation from Returnless?
Any of Returnless's 2 triggers in the catalog, including Request Created and Return Created. Describe the moment in plain language and your agent picks the right one.
What can your agent do in New Relic Insights when something happens in Returnless?
Any of New Relic Insights's 2 actions, including Add Custom Event and Run NRQL query. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from New Relic Insights to Returnless?
New Relic Insights has no triggers in the catalog today, so automations start in Returnless. If you need the other direction, ask: your agent reads New Relic Insights's API documentation and adds it.
Do I have to build a connector for Returnless or New Relic Insights?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Returnless and New Relic Insights without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.