Connect Returnless to JustCall

Both apps 28Returnless 18JustCall 10

• Trigger
  Request Created

  Triggers when a customer creates a new return request that needs approval.

• Trigger
  Return Created

  Triggers when a new return is created, including a request once it is approved.

• Action
  Add note

  Adds an internal note to a return or return request.

• Action
  Add Request

  Creates a return request in Returnless for items from an existing sales order.

• Action
  Approve a Request

  Approves a return request in Returnless so the customer can send the items back.

• Action
  Approve a Request Without Shipment

  Approves a pending return request without a return shipment, so the customer keeps the items.

• Action
  Find customers

  Returns the customers in your Returnless account that match an email address.

• Action
  Find products

  Returns the products in your Returnless account that match a SKU.

• Action
  Find Requests

  Finds a Request in your Returnless account.

• Action
  Find Returns

  Finds returns (return orders) in Returnless by return number.

• Action
  Find sales orders

  Finds sales orders in Returnless by order number.

• Action
  Get customer

  Returns a single Returnless customer by its id.

• Action
  Get Request (By Request ID)

  Returns a single return request (return order) from Returnless by its ID.

• Action
  Get Return (By Return ID)

  Returns a single return in Returnless, with all of its details, by its return ID.

• Action
  Get sales order

  Returns a single sales order by its ID, including its customer, address and order details.

• Action
  List return reasons

  Returns the return reasons configured in your Returnless account.

• Action
  Reject Request

  Rejects a pending return request in Returnless.

• Action
  Update return

  Changes the status of a return, such as Checked, Approved or Resolved.

• Action
  Add Contact to Sales Dialer Campaign

  Adds a contact to a JustCall Sales Dialer campaign. Identify the contact by its Sales Dialer contact ID or by phone number; if the phone number does not match an existing contact, a new contact is created and added. Details passed for an existing contact update that contact.

• Action
  Add Sales Dialer Campaign

  Creates a new Sales Dialer campaign.

• Action
  Delete Contact From Sales Dialer Campaign

  This action allows you to delete a contact from an existing Sales Dialer Campaign

• Action
  Find Contact

  Returns the JustCall contacts that match the specified phone number and/or first and last name.

• Action
  Get Contact

  Retrieves a single JustCall contact by its id.

• Action
  List Contacts

  Lists contacts in the JustCall account, optionally filtered by agent, phone number, name or status. Returns up to 500 contacts.

• Action
  List Phone Numbers

  Lists the phone numbers on your JustCall account, optionally filtered by type, capability, owner, sharing or business hours setting.

• Action
  List Sales Dialer Campaigns

  Returns all Sales Dialer campaigns on the account.

• Action
  List Users

  Lists the users in your JustCall account, optionally filtered by availability, email, user group or role.

• Action
  Update Contact

  Updates an existing contact in JustCall's Contacts, located by its id or its primary phone number. Contact status (DND/DNM/Blacklist) cannot be changed with this action.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.