Integration
Connect Returnless to Customerly
When Request Created fires in Returnless, your agent runs Create/Update Lead in Customerly. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Returnless and Customerly to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Returnless can start in Customerly
When Request Created in Returnless
then Create/Update Lead in Customerly
When Return Created in Returnless
then Convert lead to user in Customerly
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Returnless and Customerly
Triggers and actions 2 triggers · 24 actions
Trigger
Request CreatedTriggers when a customer creates a new return request that needs approval.
Trigger
Return CreatedTriggers when a new return is created, including a request once it is approved.
Action
Add noteAdds an internal note to a return or return request.
Action
Add RequestCreates a return request in Returnless for items from an existing sales order.
Action
Approve a RequestApproves a return request in Returnless so the customer can send the items back.
Action
Approve a Request Without ShipmentApproves a pending return request without a return shipment, so the customer keeps the items.
Action
Find customersReturns the customers in your Returnless account that match an email address.
Action
Find productsReturns the products in your Returnless account that match a SKU.
Action
Find RequestsFinds a Request in your Returnless account.
Action
Find ReturnsFinds returns (return orders) in Returnless by return number.
Action
Find sales ordersFinds sales orders in Returnless by order number.
Action
Get customerReturns a single Returnless customer by its id.
Action
Get Request (By Request ID)Returns a single return request (return order) from Returnless by its ID.
Action
Get Return (By Return ID)Returns a single return in Returnless, with all of its details, by its return ID.
Action
Get sales orderReturns a single sales order by its ID, including its customer, address and order details.
Action
List return reasonsReturns the return reasons configured in your Returnless account.
Action
Reject RequestRejects a pending return request in Returnless.
Action
Update returnChanges the status of a return, such as Checked, Approved or Resolved.
Action
Add conversationOpen a new conversation from a user to a teammate.
Action
Add User TagAttach a tag to an existing user or lead.
Action
Convert lead to userPromotes an existing Customerly lead to a user (creates a user if no contact matches the identifiers).
Action
Create/Update LeadCreates or updates a lead.
Action
Create/Update UserCreates or updates a new user.
Action
Get ContactGet a single contact (lead or user) by Customerly contact ID, returning its email, role, custom_contact_id, whatsapp_number, attributes and tags.
Action
Get ConversationReturns a single Customerly conversation by its conversation ID, including contact, status, channel and last message.
Action
Unsubscribe contactsUnsubscribe contacts (bulk) via API.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Returnless and Customerly, answered
What can start an automation from Returnless?
Any of Returnless's 2 triggers in the catalog, including Request Created and Return Created. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Customerly when something happens in Returnless?
Any of Customerly's 8 actions, including Create/Update Lead, Create/Update User, Add conversation and Add User Tag. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Customerly to Returnless?
Customerly has no triggers in the catalog today, so automations start in Returnless. If you need the other direction, ask: your agent reads Customerly's API documentation and adds it.
Do I have to build a connector for Returnless or Customerly?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.