--- title: "Connect Returnless to Ashby - APIANT.ai" description: "When \"Request Created\" fires in Returnless, your agent runs \"Create Candidate Note\" in Ashby." canonical: "https://apiant.ai/connect/returnless-to-ashby" --- # Connect Returnless to Ashby When **Request Created** fires in [Returnless](https://apiant.ai/connections/returnless), your agent runs **Create Candidate Note** in [Ashby](https://apiant.ai/connections/ashby). Describe the whole flow and it is built, tested on every scenario and kept running. Returnless **2** triggers Returnless **16** actions Ashby **17** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Returnless and Ashby to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Returnless can start in Ashby - When **Request Created** in Returnless then **Create Candidate Note** in Ashby - When **Return Created** in Returnless then **Add candidate tag** in Ashby Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Returnless and Ashby ## Triggers and actions 2 triggers · 33 actions - Trigger **Request Created** Triggers when a customer creates a new return request that needs approval. - Trigger **Return Created** Triggers when a new return is created, including a request once it is approved. - Action **Add note** Adds an internal note to a return or return request. - Action **Add Request** Creates a return request in Returnless for items from an existing sales order. - Action **Approve a Request** Approves a return request in Returnless so the customer can send the items back. - Action **Approve a Request Without Shipment** Approves a pending return request without a return shipment, so the customer keeps the items. - Action **Find customers** Returns the customers in your Returnless account that match an email address. - Action **Find products** Returns the products in your Returnless account that match a SKU. - Action **Find Requests** Finds a Request in your Returnless account. - Action **Find Returns** Finds returns (return orders) in Returnless by return number. - Action **Find sales orders** Finds sales orders in Returnless by order number. - Action **Get customer** Returns a single Returnless customer by its id. - Action **Get Request (By Request ID)** Returns a single return request (return order) from Returnless by its ID. - Action **Get Return (By Return ID)** Returns a single return in Returnless, with all of its details, by its return ID. - Action **Get sales order** Returns a single sales order by its ID, including its customer, address and order details. - Action **List return reasons** Returns the return reasons configured in your Returnless account. - Action **Reject Request** Rejects a pending return request in Returnless. - Action **Update return** Changes the status of a return, such as Checked, Approved or Resolved. - Action **Add candidate tag** Adds an existing tag to a candidate in Ashby and returns the updated candidate. - Action **Add job** Creates a new job in Ashby with a title, department/team and location, optionally applying a job template, interview plan, employment type and brand. - Action **Add offer** Creates an offer for a candidate's application in Ashby by submitting the offer form for an offer process that has already been started. - Action **Change Job Consideration Stage** Moves a candidate's application (their consideration for a job) to a different interview stage, optionally with an archive reason and rejection email when archiving. - Action **Consider Candidate for Job** Considers a candidate for a job in Ashby by creating a new application, optionally placing it in a specific interview plan and stage with a source and credited user. - Action **Create Candidate** Creates a new candidate in Ashby with their name, contact details, social profiles, location and source. - Action **Create Candidate Note** Adds a note to a candidate's profile in Ashby, optionally as HTML, private, or with notifications to subscribed users. - Action **Find Candidate** Returns up to 100 candidates whose email address and/or name match the values you supply. - Action **Find Job** Returns up to 100 jobs whose title or requisition ID matches the text you search for. - Action **Find Job Consideration** Returns the applications (candidates being considered) for a job in Ashby, optionally narrowed by application status and creation date. - Action **Find Opening** Returns the openings whose identifier matches the one you supply, including each opening's state, jobs, locations, hiring team and custom fields. - Action **Get candidate** Returns the full details of a single Ashby candidate, including contact info, tags, applications, files and custom field values. - Action **List departments** Returns all departments and teams in your Ashby account, optionally including archived ones or only those changed since a previous sync. - Action **List locations** Returns the office and remote locations set up in your Ashby account, optionally including archived locations and regions. - Action **Update Candidate** Updates an existing candidate's name, contact details, social links, source, credited user and location in Ashby. Fields left blank are not changed. - Action **Update job** Updates an existing job in Ashby — its title, team, location, default interview plan, employment type or requisition id. - Action **Update Opening** Updates an existing opening in Ashby, such as its identifier, description, department, target dates, backfill flag or employment type. Returns the updated opening. ## Each app on its own - [ **Returnless** Returnless gives e-commerce businesses a way to get their returns in check.](https://apiant.ai/connections/returnless) - [ **Ashby** Ashby's all-in-one recruiting software consolidates your ATS, Analytics, Scheduling, and CRM.](https://apiant.ai/connections/ashby) Reviews ## What our customers say ## More from Returnless - [ **Returnless to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/returnless-to-salesforce) - [ **Returnless to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/returnless-to-slack) - [ **Returnless to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/returnless-to-stripe) - [ **Returnless to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/returnless-to-shopify) - [ **Returnless to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/returnless-to-trello) - [ **Returnless to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/returnless-to-zoom) ## More into Ashby - [ **HubSpot to Ashby** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-ashby) - [ **Salesforce to Ashby** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-ashby) - [ **Slack to Ashby** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-ashby) - [ **Google Sheets to Ashby** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-ashby) - [ **Gmail to Ashby** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-ashby) - [ **Google Calendar to Ashby** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-ashby) Questions ## Returnless and Ashby, answered ### ### What can start an automation from Returnless? Any of Returnless's 2 triggers in the catalog, including Request Created and Return Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Ashby when something happens in Returnless? Any of Ashby's 17 actions, including Create Candidate, Create Candidate Note, Update Candidate and Update job. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Ashby to Returnless? Ashby has no triggers in the catalog today, so automations start in Returnless. If you need the other direction, ask: your agent reads Ashby's API documentation and adds it. ### ### Do I have to build a connector for Returnless or Ashby? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Returnless and Ashby without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.