--- title: "Connect Resource Guru to SupportBee - APIANT.ai" description: "When \"New or Updated Booking\" fires in Resource Guru, your agent runs \"Create Ticket\" in SupportBee." canonical: "https://apiant.ai/connect/resource-guru-to-supportbee" --- # Connect Resource Guru to SupportBee When **New or Updated Booking** fires in [Resource Guru](https://apiant.ai/connections/resource-guru), your agent runs **Create Ticket** in [SupportBee](https://apiant.ai/connections/supportbee). Describe the whole flow and it is built, tested on every scenario and kept running. Resource Guru **5** triggers Resource Guru **30** actions SupportBee **12** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Resource Guru and SupportBee to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Resource Guru can start in SupportBee - When **New or Updated Booking** in Resource Guru then **Create Ticket** in SupportBee - When **New or Updated Client** in Resource Guru then **Update ticket assignment** in SupportBee Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Resource Guru and SupportBee ## Triggers and actions 5 triggers · 42 actions - Trigger **New or Updated Booking** Triggers when a new booking is created and/or a booking is updated. - Trigger **New or Updated Client** Triggers when a new client is created and/or a client is updated. - Trigger **New or Updated Project** Triggers when a new project is created and/or when a project is updated. - Trigger **New or Updated Resource** Triggers when a new resource is created and/or when a resource is updated. - Trigger **New or Updated Time Off Event** Triggers when a time off event is created and/or a time off event is updated. - Action **Add task** Creates a new task in a Resource Guru project phase. The task's dates may widen the phase's date range. - Action **Create Booking** Creates a new booking for one or more resources in Resource Guru. - Action **Create Client** Creates a new client in a Resource Guru account. - Action **Create Phase** Creates a phase in a Resource Guru project. - Action **Create Project** Creates a new project. - Action **Create Resource** Creates a new resource (person, placeholder, meeting room, vehicle or other resource type) in a Resource Guru account. The new resource gets the account's default availability unless working hours are supplied. - Action **Create Time Off Event** Creates a time off (downtime) event for one or more resources in Resource Guru. - Action **Delete booking** Deletes a booking, or a single date or set of occurrences of a repeating booking. - Action **Delete client** Deletes a client from a Resource Guru account. - Action **Delete project** Deletes a project from a Resource Guru account. - Action **Delete resource** Deletes a resource. Future bookings the resource booked are transferred to the connected user, and future bookings of the resource are deleted. - Action **Delete time off event** Deletes a time off event (downtime) from a Resource Guru account. - Action **Get booking** Get one booking by id. - Action **Get client** Returns a specific client by its ID. - Action **Get Phase** Returns a single phase by its id. - Action **Get project** Returns a specific project by its id, including its client, team, activity types and custom field values. - Action **Get resource** Returns the details of a specific resource (person, meeting room, vehicle, etc.) in a Resource Guru account. - Action **Get task** Returns one Resource Guru task with its phase, dates and estimate. - Action **Get time off event** Returns a single time off (downtime) event by its id. - Action **List bookings** List bookings. - Action **List clients** Lists the clients in a Resource Guru account. Active clients only by default; optionally include archived and deleted clients. - Action **List projects** Returns every active project in a Resource Guru account, optionally including archived and deleted projects. - Action **List resources** Returns the active resources (people, rooms, equipment and other bookable resources) in a Resource Guru account. - Action **List time off events** Lists time off (downtime) events in a Resource Guru account, optionally filtered by resource, booker and date range. - Action **List users** Returns every user on the Resource Guru account, both active and deleted. - Action **Update Booking** Updates an existing booking by ID. - Action **Update Client** Updates an existing client in Resource Guru. Only the fields you fill in are changed. - Action **Update Project** Update an existing project in Resource Guru. Only the fields you fill in are changed. - Action **Update Resource** Updates an existing resource. - Action **Update Time Off Event** Updates a time off event. - Action **Add comment** Adds a private (agent-only) comment to a SupportBee ticket. - Action **Add reply** Posts a reply to a SupportBee ticket. Admin users can reply on behalf of another agent. - Action **Archive ticket** Archives an unarchived SupportBee ticket. - Action **Create Ticket** Creates a New Ticket in your SupportBee account. - Action **Delete ticket** Permanently deletes a trashed SupportBee ticket. Only admins can delete tickets, and the ticket must be in the trash first. - Action **Find tickets by query** Returns up to 15 tickets, most recent activity first, that match the search keywords. - Action **Get ticket** Retrieves a single SupportBee ticket by its id. - Action **List comments** Lists all the comments on a SupportBee ticket. - Action **List replies** Lists all replies on a SupportBee ticket. - Action **List tickets** Returns the tickets in your SupportBee desk, most recently active first, optionally narrowed by status, assignee, label, requester or activity date. - Action **Trash ticket** Moves a ticket to the trash. A trashed ticket can then be deleted permanently with Delete ticket. - Action **Update ticket assignment** Assigns a SupportBee ticket to an agent. If the ticket is already assigned to a team, the agent must be a member of that team. ## Each app on its own - [ **Resource Guru** The fast, simple way to schedule people, equipment and other resources online.](https://apiant.ai/connections/resource-guru) - [ **SupportBee** SupportBee is the easiest way to manage customer support emails.](https://apiant.ai/connections/supportbee) Reviews ## What our customers say ## More from Resource Guru - [ **Resource Guru to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/resource-guru-to-salesforce) - [ **Resource Guru to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/resource-guru-to-slack) - [ **Resource Guru to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/resource-guru-to-stripe) - [ **Resource Guru to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/resource-guru-to-shopify) - [ **Resource Guru to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/resource-guru-to-trello) - [ **Resource Guru to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/resource-guru-to-zoom) ## More into SupportBee - [ **HubSpot to SupportBee** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-supportbee) - [ **Salesforce to SupportBee** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-supportbee) - [ **Slack to SupportBee** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-supportbee) - [ **Google Sheets to SupportBee** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-supportbee) - [ **Gmail to SupportBee** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-supportbee) - [ **Google Calendar to SupportBee** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-supportbee) Questions ## Resource Guru and SupportBee, answered ### ### What can start an automation from Resource Guru? Any of Resource Guru's 5 triggers in the catalog, including New or Updated Booking, New or Updated Client, New or Updated Project and New or Updated Resource. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in SupportBee when something happens in Resource Guru? Any of SupportBee's 12 actions, including Create Ticket, Update ticket assignment, Add comment and Add reply. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from SupportBee to Resource Guru? SupportBee has no triggers in the catalog today, so automations start in Resource Guru. If you need the other direction, ask: your agent reads SupportBee's API documentation and adds it. ### ### Do I have to build a connector for Resource Guru or SupportBee? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Resource Guru and SupportBee without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.