--- title: "Connect Request Tracker (RT) and Zoho Calendar - APIANT.ai" description: "When \"Ticket Created\" fires in Request Tracker (RT), your agent runs \"Create New Event\" in Zoho Calendar." canonical: "https://apiant.ai/connect/request-tracker-rt-to-zoho-calendar" --- # Connect Request Tracker (RT) and Zoho Calendar When **Ticket Created** fires in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), your agent runs **Create New Event** in [Zoho Calendar](https://apiant.ai/connections/zoho-calendar), or **Calendar Created** in Zoho Calendar to **Create Ticket** in Request Tracker (RT). Describe the whole flow and it is built, tested on every scenario and kept running. Request Tracker (RT) **3** triggers Request Tracker (RT) **19** actions Zoho Calendar **3** triggers Zoho Calendar **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Request Tracker (RT) and Zoho Calendar to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Request Tracker (RT) and Zoho Calendar can do together ### From Request Tracker (RT) to Zoho Calendar - When **Ticket Created** in Request Tracker (RT) then **Create New Event** in Zoho Calendar - When **Ticket Status Changed** in Request Tracker (RT) then **Update Event** in Zoho Calendar ### From Zoho Calendar to Request Tracker (RT) - When **Calendar Created** in Zoho Calendar then **Create Ticket** in Request Tracker (RT) - When **Calendar Updated** in Zoho Calendar then **Update ticket** in Request Tracker (RT) Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Request Tracker (RT) and Zoho Calendar ## Triggers and actions 6 triggers · 28 actions - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Add user** Create a user. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. - Trigger **Calendar Created** Triggers when a new calendar is added to your Zoho Calendar account. - Trigger **Calendar Updated** Triggers when a calendar is created or its settings are changed. - Trigger **Event Created** Triggers when a new event appears on the selected calendar (events occurring from yesterday through the next four weeks). - Action **Create Calendar** Creates a new personal calendar in Zoho Calendar with the name, color and visibility settings you choose. - Action **Create New Event** Creates a new event in a Zoho Calendar calendar, with optional attendees, reminders, recurrence and conferencing. - Action **Delete calendar** Deletes a calendar from your Zoho Calendar account. - Action **Delete Event** Deletes an event (or one instance of a recurring event) from a Zoho Calendar calendar. - Action **Get calendar** Returns the details of a Zoho Calendar calendar, including its name, color, time zone and default reminders. - Action **List calendars** Returns the list of calendars in your Zoho Calendar account, optionally filtered by category and including hidden calendars. - Action **List events** Returns the events in a Zoho Calendar calendar that occur within a date range of up to 31 days. - Action **Update calendar** Updates an existing calendar's name, colors, time zone, description, visibility, free/busy and default reminder settings. - Action **Update Event** Updates an existing event in a Zoho Calendar calendar. Zoho replaces the event with the values given, so supply the start, end and the event's latest etag. ## Each app on its own - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) - [ **Zoho Calendar** Zoho Calendar is an online personal and business calendar app that helps you plan your schedule, track daily...](https://apiant.ai/connections/zoho-calendar) Reviews ## What our customers say ## More from Request Tracker (RT) - [ **Request Tracker (RT) to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/request-tracker-rt-to-salesforce) - [ **Request Tracker (RT) to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/request-tracker-rt-to-slack) - [ **Request Tracker (RT) to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/request-tracker-rt-to-stripe) - [ **Request Tracker (RT) to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/request-tracker-rt-to-shopify) - [ **Request Tracker (RT) to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/request-tracker-rt-to-trello) - [ **Request Tracker (RT) to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/request-tracker-rt-to-zoom) ## More into Zoho Calendar - [ **HubSpot to Zoho Calendar** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zoho-calendar) - [ **Salesforce to Zoho Calendar** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zoho-calendar) - [ **Slack to Zoho Calendar** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zoho-calendar) - [ **Google Sheets to Zoho Calendar** Google Sheets](https://apiant.ai/connect/google-sheets-to-zoho-calendar) - [ **Gmail to Zoho Calendar** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zoho-calendar) - [ **Google Calendar to Zoho Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zoho-calendar) Questions ## Request Tracker (RT) and Zoho Calendar, answered ### ### What can start an automation from Request Tracker (RT)? Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zoho Calendar when something happens in Request Tracker (RT)? Any of Zoho Calendar's 9 actions, including Create Calendar, Create New Event, Update calendar and Update Event. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zoho Calendar to Request Tracker (RT)? Yes. When something happens in Zoho Calendar, your agent can act in Request Tracker (RT) too. This page covers both directions: Zoho Calendar's triggers and Request Tracker (RT)'s actions are listed here as well. ### ### Do I have to build a connector for Request Tracker (RT) or Zoho Calendar? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Request Tracker (RT) and Zoho Calendar without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.