Integration
Connect Request Tracker (RT) and Zoho Calendar
When Ticket Created fires in Request Tracker (RT), your agent runs Create New Event in Zoho Calendar, or Calendar Created in Zoho Calendar to Create Ticket in Request Tracker (RT). Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and Zoho Calendar to do together?
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Claude Code
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Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
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Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) and Zoho Calendar can do together
From Request Tracker (RT) to Zoho Calendar
When Ticket Created in Request Tracker (RT)
then Create New Event in Zoho Calendar
When Ticket Status Changed in Request Tracker (RT)
then Update Event in Zoho Calendar
From Zoho Calendar to Request Tracker (RT)
When Calendar Created in Zoho Calendar
then Create Ticket in Request Tracker (RT)
When Calendar Updated in Zoho Calendar
then Update ticket in Request Tracker (RT)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and Zoho Calendar
Triggers and actions 6 triggers · 28 actions
Trigger
Ticket CorrespondenceTriggers when a ticket is replied to (that is, corresponded with).
Trigger
Ticket CreatedTriggers when a new Request Tracker ticket is created.
Trigger
Ticket Status ChangedTriggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
Action
Add assetCreate an asset.
Action
Add userCreate a user.
Action
Comment on a TicketAdd an internal comment to a ticket and send to any internal watchers.
Action
Create TicketCreate a new ticket in Request Tracker.
Action
Find AttachmentLocate an attachment by ID.
Action
Find TicketLocate a ticket by ID.
Action
Find TicketsIssue a query to find matching tickets.
Action
Find TransactionFind a transaction by ID
Action
Get assetRetrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
Action
Get queueGet a queue by id or name.
Action
Get userGet a user by id or name.
Action
List queuesList all queues visible to user.
Action
List ticket historyList transactions of a ticket.
Action
Reply to a TicketReply to the requestor and any internal or external watchers of a ticket.
Action
Update ticketGeneral ticket update (Owner, Priority, Queue, custom fields).
Action
Update Ticket Due DateUpdate the due date of a ticket.
Action
Update Ticket StatusUpdate the status of a ticket.
Action
Update Ticket SubjectUpdate the subject of a ticket.
Action
Update userUpdate a user.
Trigger
Calendar CreatedTriggers when a new calendar is added to your Zoho Calendar account.
Trigger
Calendar UpdatedTriggers when a calendar is created or its settings are changed.
Trigger
Event CreatedTriggers when a new event appears on the selected calendar (events occurring from yesterday through the next four weeks).
Action
Create CalendarCreates a new personal calendar in Zoho Calendar with the name, color and visibility settings you choose.
Action
Create New EventCreates a new event in a Zoho Calendar calendar, with optional attendees, reminders, recurrence and conferencing.
Action
Delete calendarDeletes a calendar from your Zoho Calendar account.
Action
Delete EventDeletes an event (or one instance of a recurring event) from a Zoho Calendar calendar.
Action
Get calendarReturns the details of a Zoho Calendar calendar, including its name, color, time zone and default reminders.
Action
List calendarsReturns the list of calendars in your Zoho Calendar account, optionally filtered by category and including hidden calendars.
Action
List eventsReturns the events in a Zoho Calendar calendar that occur within a date range of up to 31 days.
Action
Update calendarUpdates an existing calendar's name, colors, time zone, description, visibility, free/busy and default reminder settings.
Action
Update EventUpdates an existing event in a Zoho Calendar calendar. Zoho replaces the event with the values given, so supply the start, end and the event's latest etag.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Request Tracker (RT) and Zoho Calendar, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zoho Calendar when something happens in Request Tracker (RT)?
Any of Zoho Calendar's 9 actions, including Create Calendar, Create New Event, Update calendar and Update Event. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zoho Calendar to Request Tracker (RT)?
Yes. When something happens in Zoho Calendar, your agent can act in Request Tracker (RT) too. This page covers both directions: Zoho Calendar's triggers and Request Tracker (RT)'s actions are listed here as well.
Do I have to build a connector for Request Tracker (RT) or Zoho Calendar?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Request Tracker (RT) and Zoho Calendar without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.