Integration
Connect Request Tracker (RT) and WordPress.com
When Ticket Created fires in Request Tracker (RT), your agent runs Create Comment in WordPress.com, or New Comment in WordPress.com to Create Ticket in Request Tracker (RT). Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and WordPress.com to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) and WordPress.com can do together
From Request Tracker (RT) to WordPress.com
When Ticket Created in Request Tracker (RT)
then Create Comment in WordPress.com
From WordPress.com to Request Tracker (RT)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and WordPress.com
Triggers and actions 5 triggers · 40 actions
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
- New Comment
Triggers when a new approved comment is added to a post on your site.
- New Post
Triggers when a new post is published on your site.
- Add media
Uploads one or more files to a WordPress.com site's media library from public URLs and returns the new media items.
- Create Category
Create a new category on a WordPress.com site.
- Create Comment
Create a new comment on a post on a WordPress.com site.
- Create Page
Create a new page on a WordPress.com site (a post with type=page).
- Create Post
Create a new post on a WordPress.com site. Status can be publish, draft, private, pending, or future.
- Create Tag
Create a new tag on a WordPress.com site.
- Delete category
Deletes a category from a WordPress.com site by its slug.
- Delete comment
Deletes a comment on a WordPress.com site. The first delete moves it to the trash; deleting a trashed comment removes it permanently.
- Delete Post
Delete (trash) a post on a WordPress.com site by post ID.
- Delete tag
Deletes a tag from a WordPress.com site by its slug.
- Get comment
Returns a single comment on a WordPress.com site, including its author, post, content and status.
- Get Post
Retrieve a single post on a WordPress.com site by post ID.
- Get Site Info
Retrieve information about a WordPress.com site.
- List categories
Returns the categories on a WordPress.com site, optionally filtered by a search term and sorted by name or post count.
- List Comments
List comments on a post on a WordPress.com site.
- List media
Returns the items in a WordPress.com site's media library, optionally filtered by search text, file type, attached post or upload date.
- List Posts
List posts on a WordPress.com site, optionally filtered by status, search term, or number to return.
- List tags
Returns the tags on a WordPress.com site, optionally filtered by a search term.
- List users
Returns the users of a WordPress.com site, optionally filtered by search text, role or capability.
- Update comment
Edits an existing comment on a WordPress.com site — its text, author details, date or moderation status — and returns the updated comment.
- Update Post
Update an existing post on a WordPress.com site by post ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Request Tracker (RT) and WordPress.com, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in WordPress.com when something happens in Request Tracker (RT)?
Any of WordPress.com's 21 actions, including Create Category, Create Comment, Create Page and Create Post. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from WordPress.com to Request Tracker (RT)?
Yes. When something happens in WordPress.com, your agent can act in Request Tracker (RT) too. This page covers both directions: WordPress.com's triggers and Request Tracker (RT)'s actions are listed here as well.
Do I have to build a connector for Request Tracker (RT) or WordPress.com?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.