Integration
Connect Request Tracker (RT) and Visible
When Ticket Created fires in Request Tracker (RT), your agent runs Create or Update Contact in Visible, or New Metric in Visible to Create Ticket in Request Tracker (RT). Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and Visible to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) and Visible can do together
From Request Tracker (RT) to Visible
When Ticket Created in Request Tracker (RT)
then Create or Update Contact in Visible
From Visible to Request Tracker (RT)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and Visible
Triggers and actions 7 triggers · 50 actions
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
- New Metric
Triggers when a new metric is added in Visible.
- New Portfolio Company
Triggers when a new portfolio company is added in Visible.
- New Portfolio File
Triggers when a new portfolio file is added in Visible.
- New Portfolio Note
Triggers when a new portfolio note is added in Visible.
- Create File Tag
Creates a file tag.
- Create Metric
Creates a metric in a Visible company.
- Create Note
Creates a note attached to one or more contacts.
- Create or Update Contact
Creates a contact, or updates the contact with the same email.
- Create Portfolio Company
Creates a portfolio company profile.
- Create Portfolio File
Finalizes an uploaded file as a portfolio file.
- Create Portfolio File Upload Request
Starts a file upload for a portfolio company and returns the upload URL and form fields.
- Create Portfolio Folder
Creates a portfolio folder.
- Create Portfolio Note
Creates a note on a portfolio company.
- Delete File Tag
Deletes a file tag.
- Delete Portfolio File
Deletes a portfolio file.
- Delete Portfolio Folder
Deletes a portfolio folder.
- Get Portfolio File
Returns one portfolio file.
- Get Portfolio File Download URL
Returns a temporary download URL for a portfolio file.
- List Contact Lists
Returns a company's contact lists.
- List Data Points
Returns the data points of a metric.
- List File Tags
Returns a company's file tags.
- List Metrics
Returns the metrics of a Visible company.
- List Note Tags
Returns a company's note tags.
- List Portfolio Companies
Returns the portfolio companies of an investor company.
- List Portfolio Files
Returns a portfolio company's files.
- List Portfolio Folders
Returns a portfolio company's folders.
- List Portfolio Notes
Returns the notes of a portfolio company.
- List Portfolio Properties
Returns the custom portfolio properties of a company.
- List Portfolio Property Options
Returns the options of a select property.
- List Portfolio Property Values
Returns a portfolio company's property values.
- Set Value for Metric
Sets or replaces a metric's value for a date.
- Update File Tag
Renames a file tag.
- Update Portfolio Company
Updates a portfolio company profile.
- Update Portfolio File
Renames, moves or retags a portfolio file.
- Update Portfolio Folder
Renames a portfolio folder.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Request Tracker (RT) and Visible, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Visible when something happens in Request Tracker (RT)?
Any of Visible's 31 actions, including Create File Tag, Create Metric, Create Note and Create or Update Contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Visible to Request Tracker (RT)?
Yes. When something happens in Visible, your agent can act in Request Tracker (RT) too. This page covers both directions: Visible's triggers and Request Tracker (RT)'s actions are listed here as well.
Do I have to build a connector for Request Tracker (RT) or Visible?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Request Tracker (RT) and Visible without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.