Integration
Connect Request Tracker (RT) and vFairs
When Ticket Created fires in Request Tracker (RT), your agent runs Create/Update Booth Document in vFairs, or New Attendee Registers on vFairs in vFairs to Create Ticket in Request Tracker (RT). Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and vFairs to do together?
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Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) and vFairs can do together
From Request Tracker (RT) to vFairs
When Ticket Created in Request Tracker (RT)
then Create/Update Booth Document in vFairs
When Ticket Status Changed in Request Tracker (RT)
then Create/Update Booth in vFairs
From vFairs to Request Tracker (RT)
When New Attendee Registers on vFairs in vFairs
then Create Ticket in Request Tracker (RT)
When New Exhibitor Registers on vFairs in vFairs
then Update ticket in Request Tracker (RT)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and vFairs
Triggers and actions 7 triggers · 70 actions
Trigger
Ticket CorrespondenceTriggers when a ticket is replied to (that is, corresponded with).
Trigger
Ticket CreatedTriggers when a new Request Tracker ticket is created.
Trigger
Ticket Status ChangedTriggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
Action
Add assetCreate an asset.
Action
Add userCreate a user.
Action
Comment on a TicketAdd an internal comment to a ticket and send to any internal watchers.
Action
Create TicketCreate a new ticket in Request Tracker.
Action
Find AttachmentLocate an attachment by ID.
Action
Find TicketLocate a ticket by ID.
Action
Find TicketsIssue a query to find matching tickets.
Action
Find TransactionFind a transaction by ID
Action
Get assetRetrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
Action
Get queueGet a queue by id or name.
Action
Get userGet a user by id or name.
Action
List queuesList all queues visible to user.
Action
List ticket historyList transactions of a ticket.
Action
Reply to a TicketReply to the requestor and any internal or external watchers of a ticket.
Action
Update ticketGeneral ticket update (Owner, Priority, Queue, custom fields).
Action
Update Ticket Due DateUpdate the due date of a ticket.
Action
Update Ticket StatusUpdate the status of a ticket.
Action
Update Ticket SubjectUpdate the subject of a ticket.
Action
Update userUpdate a user.
Trigger
New Attendee Registers on vFairsTriggers when a new attendee registers for your vFairs event.
Trigger
New Exhibitor Registers on vFairsTriggers when a new exhibitor (booth representative) is added to your vFairs event.
Trigger
New or Update Attendee on vFairsTriggers when an attendee registers for or updates their profile in your vFairs event.
Trigger
New or Update Speaker on vFairsTriggers when a speaker is added to or updates their profile in your vFairs event.
Action
Create/Update BoothCreates a new booth or updates an existing booth based on whether booth_id is provided.
Action
Create/Update Booth DocumentCreates a new booth document or updates an existing one. Include document_id to update, omit to create new.
Action
Create/Update Booth RepresentativeCreates a new booth representative or updates an existing one based on whether user_id is provided.
Action
Create/Update Booth VideoCreates a new booth video or updates an existing one.
Action
Create/Update FloorCreates a new floor or updates an existing floor based on whether floor_id is provided.
Action
Create/Update SessionCreates a new session or updates an existing one. For multi-language events, create separate sessions for each language using different language_id values.
Action
Create/Update Session HandoutCreates a new session handout or updates an existing one. Use handout_id=0 for new handouts.
Action
Create/Update Session TrackCreates a new session track or updates an existing one. For multi-language events, create separate tracks for each language to ensure proper localization.
Action
Create/Update User SegmentCreates a new user segment or updates an existing segment. The criteria_type determines which additional fields are required.
Action
Create/Update User Segment RuleCreates a new user segment rule or updates an existing rule based on whether id is provided.
Action
Delete AttendeePermanently removes an attendee from the event.
Action
Delete BoothPermanently removes a booth and optionally its associated representatives.
Action
Delete Booth DocumentPermanently deletes a booth document by its unique identifier.
Action
Delete Booth RepresentativeRemoves a booth representative from the system permanently.
Action
Delete Booth VideoDeletes a booth video by its unique identifier.
Action
Delete FloorPermanently removes a floor and all associated data.
Action
Delete Job VacancyPermanently removes a job vacancy from the specified booth.
Action
Delete SessionPermanently removes a session from the event.
Action
Delete Session HandoutDeletes a session handout by its unique identifier.
Action
Delete Session TrackPermanently removes a session track from the event. This action cannot be undone and will affect any sessions associated with this track.
Action
Delete SpeakerRemoves a speaker from sessions or deletes them entirely from the event. Supports targeted removal from specific sessions or complete deletion.
Action
Delete User SegmentPermanently removes a user segment and all associated data.
Action
Delete User Segment RulePermanently removes a user segment rule and all associated data.
Action
Detach Speaker from All Sessions by EmailRemoves all associations between a speaker and their assigned sessions using the speaker's email address.
Action
Detach Speaker from All Sessions by Speaker IDRemoves all associations between a speaker and their assigned sessions using the speaker's unique identifier.
Action
Detach Speaker from Session by EmailRemoves the association between a speaker and a session using the session ID and speaker email address.
Action
Detach Speaker from Session by Speaker IDRemoves the association between a speaker and a session using their unique identifiers.
Action
Get Attendee Form FieldsRetrieves all available registration form fields configured for the event. Use the `slug` values as keys when creating or updating attendees.
Action
Get AttendeesRetrieves a paginated list of event attendees with optional filtering and sorting capabilities.
Action
Get Booth DocumentsRetrieves a paginated list of booth documents from the event with optional filtering capabilities.
Action
Get Booth RepresentativesRetrieves a paginated list of booth representatives with optional filtering by `booth`.
Action
Get BoothsRetrieves a paginated list of exhibition booths with optional filtering capabilities.
Action
Get Booth VideosRetrieves a paginated list of booth videos for the event.
Action
Get CitiesRetrieves a paginated list of cities for a specific region.
Action
Get CountriesRetrieves a paginated list of all available countries.
Action
Get Event DetailsRetrieves comprehensive details for a specific event including metadata, configuration settings, and status information.
Action
Get Event LanguagesRetrieves a paginated list of `languages` available for event localization and multi-language configuration.
Action
Get FloorsRetrieves a paginated list of `floors` for the current event.
Action
Get Job CategoriesRetrieves a paginated list of all available job categories for organizing career opportunities.
Action
Get Job VacanciesRetrieves a paginated list of job vacancies for a specific booth with optional filtering capabilities.
Action
Get Job Vacancy FieldsRetrieves available job field options including experience levels, job types, education levels, and job categories for use in job vacancy creation and filtering.
Action
Get QR Scan AnalyticsRetrieves paginated `QR scan analytics` data showing who scanned whom and when during the event.
Action
Get RegionsRetrieves a paginated list of regions for a specific country.
Action
Get Session HandoutsRetrieves a paginated list of `session handouts`. Supports filtering by `session` or `handout` ID.
Action
Get SessionsRetrieves a paginated list of event `sessions` with optional filtering capabilities. Use `session_id` parameter to fetch details for a specific `session`.
Action
Get Session TracksRetrieves a paginated list of `session tracks` for the event. Supports filtering by `track ID`, `session type`, and `status`.
Action
Get Speaker Form FieldsRetrieves the dynamic form configuration for speaker registration. Returns field definitions including validation rules and data types required for speaker creation.
Action
Get SpeakersRetrieves a paginated list of `speakers` for the event. Supports filtering by `speaker` details and `session` associations.
Action
Get User Journey AnalyticsRetrieves detailed user journey analytics showing user interactions, page visits, and engagement patterns throughout the event.
Action
Get User Segment RulesRetrieves a paginated list of user segment rules for the current event.
Action
Get User SegmentsRetrieves a paginated list of user segments for the current event with optional filtering.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Request Tracker (RT) and vFairs, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in vFairs when something happens in Request Tracker (RT)?
Any of vFairs's 51 actions, including Create/Update Booth, Create/Update Booth Document, Create/Update Booth Representative and Create/Update Booth Video. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from vFairs to Request Tracker (RT)?
Yes. When something happens in vFairs, your agent can act in Request Tracker (RT) too. This page covers both directions: vFairs's triggers and Request Tracker (RT)'s actions are listed here as well.
Do I have to build a connector for Request Tracker (RT) or vFairs?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Request Tracker (RT) and vFairs without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.