Integration
Connect Request Tracker (RT) and Timely Time Tracking
When Ticket Created fires in Request Tracker (RT), your agent runs Create Task in Timely Time Tracking, or New Client in Timely Time Tracking to Create Ticket in Request Tracker (RT). Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and Timely Time Tracking to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) and Timely Time Tracking can do together
From Request Tracker (RT) to Timely Time Tracking
When Ticket Created in Request Tracker (RT)
then Create Task in Timely Time Tracking
From Timely Time Tracking to Request Tracker (RT)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and Timely Time Tracking
Triggers and actions 11 triggers · 38 actions
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
- New Client
Triggered when a new client is created
- New or Updated Person
Triggered when a person is created or updated in Timely
- New or Updated Project
Triggers when a project is created or updated.
- New or Updated Time Entry
Triggers when time entries are created or updated.
- New Project
Triggered when a new project is created
- New Time Entry
Triggered when a new time entry is created
- New Workspace
Triggers when a workspace is created.
- Project Updated (Only Admin Users)
Triggers when any project is updated in Timely. Fires for ALL project changes (name, budget, rate, archive, labels, users, etc. Can only be used by Timely Admin users. WARNING: avoid chaining this trigger to actions that write back to the same project (e. g. via "Update Project Name") in the source system without a guard — that can create an infinite update loop.
- Add tag
Create a tag.
- Create Client
Creates a Client
- Create Person
Creates a new person in the workspace.
- Create Project
Creates a project.
- Create Task
Creates a task.
- Delete project
Delete a project.
- Delete time entry
Delete a time entry.
- Find Client
Returns the clients in a Timely workspace whose name matches the given text.
- Find Project
Returns the projects whose name contains the specified text.
- Find Tag List and Tag
Finds a tag list and a specific tag if specified.
- Find time entries by criteria
Search time entries by date range, user, project.
- Find User
Finds a User
- Get Task
Retrieves a single task (forecast) by its id.
- Log Time Entry
Logs a new time entry against a project.
- Start timer
Start the timer on a time entry.
- Stop timer
Stop the running timer on a time entry.
- Update client
Update a client.
- Update Project Name
Updates only the name of an existing project. Look up the project by Timely Project ID or by External ID (recommended when the source-of-truth system stores the Timely external_id, e.g. NetSuite).
- Update time entry
Update a logged time entry.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Request Tracker (RT) and Timely Time Tracking, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Timely Time Tracking when something happens in Request Tracker (RT)?
Any of Timely Time Tracking's 19 actions, including Create Client, Create Person, Create Project and Create Task. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Timely Time Tracking to Request Tracker (RT)?
Yes. When something happens in Timely Time Tracking, your agent can act in Request Tracker (RT) too. This page covers both directions: Timely Time Tracking's triggers and Request Tracker (RT)'s actions are listed here as well.
Do I have to build a connector for Request Tracker (RT) or Timely Time Tracking?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.