Integration
Connect Request Tracker (RT) and Teamleader Focus
When Ticket Created fires in Request Tracker (RT), your agent runs Add invoice in Teamleader Focus, or New Company in Teamleader Focus to Create Ticket in Request Tracker (RT). Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and Teamleader Focus to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) and Teamleader Focus can do together
From Request Tracker (RT) to Teamleader Focus
When Ticket Created in Request Tracker (RT)
then Add invoice in Teamleader Focus
When Ticket Status Changed in Request Tracker (RT)
then Add task in Teamleader Focus
From Teamleader Focus to Request Tracker (RT)
When New Company in Teamleader Focus
then Create Ticket in Request Tracker (RT)
When New Contact in Teamleader Focus
then Update ticket in Request Tracker (RT)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and Teamleader Focus
Triggers and actions 8 triggers · 38 actions
Trigger
Ticket CorrespondenceTriggers when a ticket is replied to (that is, corresponded with).
Trigger
Ticket CreatedTriggers when a new Request Tracker ticket is created.
Trigger
Ticket Status ChangedTriggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
Action
Add assetCreate an asset.
Action
Comment on a TicketAdd an internal comment to a ticket and send to any internal watchers.
Action
Create TicketCreate a new ticket in Request Tracker.
Action
Find AttachmentLocate an attachment by ID.
Action
Find TicketLocate a ticket by ID.
Action
Find TicketsIssue a query to find matching tickets.
Action
Find TransactionFind a transaction by ID
Action
Get assetRetrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
Action
Get queueGet a queue by id or name.
Action
Get userGet a user by id or name.
Action
List queuesList all queues visible to user.
Action
List ticket historyList transactions of a ticket.
Action
Reply to a TicketReply to the requestor and any internal or external watchers of a ticket.
Action
Update ticketGeneral ticket update (Owner, Priority, Queue, custom fields).
Action
Update Ticket Due DateUpdate the due date of a ticket.
Action
Update Ticket StatusUpdate the status of a ticket.
Action
Update Ticket SubjectUpdate the subject of a ticket.
Action
Update userUpdate a user.
Trigger
Deal AcceptedTriggers when a deal is accepted.
Trigger
Invoice PaidFires when a payment is registered on a Teamleader Focus invoice (vendor event invoice.paymentRegistered).
Trigger
New CompanyTriggers when a new Company is added.
Trigger
New ContactTriggers when a new contact is added.
Trigger
New DealTriggers when a new deal is created.
Action
Add invoiceDrafts a new invoice in Teamleader Focus.
Action
Add quotationCreates a quotation on a Teamleader Focus deal.
Action
Add taskCreate a task.
Action
Book InvoiceBooks a draft Teamleader Focus invoice, giving it an invoice number and making it outstanding.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create DealCreates a new deal.
Action
Find CompanyReturns up to 100 companies that match the specified search term, email, VAT number, tags or other criteria.
Action
Find ContactReturns up to 100 contacts that match the specified search term, email, company, tags, status or ids.
Action
Find dealsReturns up to 100 deals that match the specified search term and filters, including their custom field values.
Action
Get companyGet details for a single company in Teamleader Focus.
Action
Get contactGet a contact by id.
Action
Get dealGet details for a single deal.
Action
Get InvoiceReturns one Teamleader Focus invoice with its customer, lines, totals and status.
Action
Get TaskReturns one Teamleader Focus task with its title, description, due date, work type and assignee.
Action
Link Contact to CompanyLinks an existing contact to an existing company, optionally setting the contact's position and whether they are a decision maker there.
Action
Update companyUpdate an existing company in Teamleader Focus. Only the fields you fill in are changed.
Action
Update contactUpdate a contact.
Action
Update dealUpdate a deal.
Action
Win dealMarks a Teamleader Focus deal as won.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Request Tracker (RT) and Teamleader Focus, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Teamleader Focus when something happens in Request Tracker (RT)?
Any of Teamleader Focus's 20 actions, including Create Company, Create Contact, Create Deal and Update company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Teamleader Focus to Request Tracker (RT)?
Yes. When something happens in Teamleader Focus, your agent can act in Request Tracker (RT) too. This page covers both directions: Teamleader Focus's triggers and Request Tracker (RT)'s actions are listed here as well.
Do I have to build a connector for Request Tracker (RT) or Teamleader Focus?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Request Tracker (RT) and Teamleader Focus without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.