Integration
Connect Request Tracker (RT) and Streamtime
When Ticket Created fires in Request Tracker (RT), your agent runs Create Contact in Streamtime, or Company Created in Streamtime to Create Ticket in Request Tracker (RT). Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and Streamtime to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) and Streamtime can do together
From Request Tracker (RT) to Streamtime
When Ticket Created in Request Tracker (RT)
then Create Contact in Streamtime
From Streamtime to Request Tracker (RT)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and Streamtime
Triggers and actions 11 triggers · 36 actions
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
- Company Created
Triggers when a new company is created in Streamtime.
- Company Updated
Triggers when a company in Streamtime is created or any of its details change.
- Job Activity
Triggers when a new activity entry (comment, post or update notification) is added to a Streamtime job.
- Job Comment Created
Triggers when a new comment is posted on a Streamtime job.
- Job Created
Triggers when a new job is created in Streamtime.
- Label Added
Triggers when a label is added to a specific Streamtime record (job, quote, invoice, company, contact, etc.), or when a new master label is created for a label type if no record is chosen.
- Quote Approved
Triggers when a quote is approved in Streamtime.
- Quote Sent
Triggers when a quote is sent to a client in Streamtime.
- Add Label
Adds a label to a job, quote, invoice, logged expense, company, contact, user or job group in Streamtime.
- Create Company
Creates a new company (client or supplier) in Streamtime.
- Create Contact
Creates a new contact under a company in Streamtime.
- Create Expense
Creates a logged expense against a job in Streamtime.
- Create Job Comment
Adds a comment to a Streamtime job's activity feed.
- Create Job Post
Creates a post in a job's activity feed in Streamtime.
- Create Personal ToDo
Creates a personal To Do (a time entry not attached to any job) for a Streamtime user on a given date.
- Find Branch
Finds Streamtime branches whose name or external name matches the given branch name.
- Find Company
Finds companies in Streamtime that match a search filter, such as a company name.
- Find Contact
Searches Streamtime contacts matching a filter and returns the matching contacts.
- Find Expense
Finds logged expenses in Streamtime that match a search filter, such as a supplier, job or date condition.
- Find Invoice
Finds invoices in Streamtime that match a search filter, such as an invoice number, company or status.
- Find Job
Finds jobs that match a search filter, such as a job name or status condition.
- Find Quote
Searches Streamtime quotes matching a filter and returns the matching quotes.
- Find User
Finds users in your Streamtime organisation by email address or display name.
- Get ToDo
Returns a single Streamtime To Do (logged time entry) by its id, including its date, minutes, notes, status and costs.
- List Job Activity Entries
Returns the activity entries (comments, posts and update notifications) on a Streamtime job, optionally limited to one activity type.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Request Tracker (RT) and Streamtime, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Streamtime when something happens in Request Tracker (RT)?
Any of Streamtime's 17 actions, including Create Company, Create Contact, Create Expense and Create Job Comment. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Streamtime to Request Tracker (RT)?
Yes. When something happens in Streamtime, your agent can act in Request Tracker (RT) too. This page covers both directions: Streamtime's triggers and Request Tracker (RT)'s actions are listed here as well.
Do I have to build a connector for Request Tracker (RT) or Streamtime?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.