Integration
Connect Request Tracker (RT) and Speak Ai
When Ticket Created fires in Request Tracker (RT), your agent runs Update Text Note in Speak Ai, or New Magic Prompts Response in Speak Ai to Create Ticket in Request Tracker (RT). Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and Speak Ai to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) and Speak Ai can do together
From Request Tracker (RT) to Speak Ai
When Ticket Created in Request Tracker (RT)
then Update Text Note in Speak Ai
From Speak Ai to Request Tracker (RT)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and Speak Ai
Triggers and actions 4 triggers · 42 actions
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
- New Magic Prompts Response
Fires when Speak AI finishes answering an AI Chat (Magic Prompt) and delivers the final answer.
- Add Automation
Create a new Speak AI automation.
- Add Field
Creates a new custom field in your Speak AI account.
- Add Folder
Create a new folder to organize media, text notes, and recordings.
- Ask AI Chat
Ask a question about one or more media items or a folder and get the AI chat answer back.
- Delete Automation
Delete an automation.
- Delete Folder
Delete a folder.
- Delete Media
Delete a media file from Speak AI.
- Delete Text Note
Delete a text note.
- Get Media Insights
Loads the analysis results (transcript, keywords, topics, sentiment, named entities, summary) for a Speak AI audio or video file.
- Get Media Status
Gets the processing status and basic details of a Speak AI audio or video file.
- Get Media Transcript
Get the transcript of a media file.
- Get Text Note Insight
Gets the analysis insights (keywords, entities, intents, sentiment) for a Speak AI text note.
- List Automations
List the automations (trigger + action workflows) configured in Speak AI.
- List Fields
Lists the custom fields defined in your Speak AI account.
- List Folders
List the folders in the account.
- List Media
List the media files (audio/video) in the account's Speak AI library.
- Run Magic Prompt
Runs a Magic Prompt (Speak AI's AI Chat) against your media, folders or fields and returns the AI's answer.
- Update Automation
Updates an existing Speak AI automation: its name, trigger, steps, schedule and active state.
- Update Folder
Update a folder's name or settings.
- Update Media
Rename a Speak AI media file and update its description, tags, folder, assignee, note, status or creation date.
- Update Text Note
Update the content of an existing text note.
- Upload File to Transcribe and Analyze
Uploads new audio or video files for automatic transcription and analysis.
- Upload Text Note to Analyze
Uploads new text notes for automatic insight analysis.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Request Tracker (RT)
Request Tracker (RT) to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Request Tracker (RT) to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Request Tracker (RT) to StripeStripe is a payment processing platform for online businesses.
Request Tracker (RT) to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Request Tracker (RT) to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
Request Tracker (RT) to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
More into Speak Ai
HubSpot to Speak AiHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to Speak AiGoogle Sheets
Gmail to Speak AiGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Speak AiGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Request Tracker (RT) and Speak Ai, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Speak Ai when something happens in Request Tracker (RT)?
Any of Speak Ai's 23 actions, including Update Automation, Update Folder, Update Media and Update Text Note. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Speak Ai to Request Tracker (RT)?
Yes. When something happens in Speak Ai, your agent can act in Request Tracker (RT) too. This page covers both directions: Speak Ai's triggers and Request Tracker (RT)'s actions are listed here as well.
Do I have to build a connector for Request Tracker (RT) or Speak Ai?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.