Integration
Connect Request Tracker (RT) and Sirv
When Ticket Created fires in Request Tracker (RT), your agent runs Add Tags to File in Sirv, or New File in Sirv to Create Ticket in Request Tracker (RT). Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and Sirv to do together?
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https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) and Sirv can do together
From Request Tracker (RT) to Sirv
When Ticket Created in Request Tracker (RT)
then Add Tags to File in Sirv
From Sirv to Request Tracker (RT)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and Sirv
Triggers and actions 5 triggers · 51 actions
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
- New File
Triggers when a new file appears in a folder of your Sirv account, and hands on that file's name, type, size and dimensions.
- New Tagged File
Triggered when a new file carrying the chosen tag appears in your Sirv account.
- Add Advanced Watermark
Builds the Sirv image URL that shows one of your images with a watermark laid over it, using the position, size, opacity and rotation you choose.
- Add Canvas or Border
Puts a coloured canvas and/or border around a Sirv image and returns the new image URL. Nothing is re-uploaded — the original file is untouched.
- Add Tags to File
Adds meta tags to a file in your Sirv account.
- Apply Color Effects
Adjusts the colours of a Sirv image — hue, saturation, lightness, tint, tone and levels — and returns the new image URL. The original file is untouched.
- Convert Spin to Video
Turns a 360 spin stored in your Sirv account into an MP4 video and returns the path of the video that was created.
- Convert Video to Spin
Converts a video in your Sirv account into a 360-degree spin and returns the spin that was created.
- Copy File
Copies a file in your Sirv account to another path, leaving the original in place.
- Create Folder
Creates an empty folder in your Sirv account at the path you give.
- Create Thumbnail
Builds the Sirv image URL that serves a resized, optionally cropped thumbnail of one of your images.
- Delete File
Deletes a file, or an empty folder, from your Sirv account.
- Delete file tags
Removes one or more tags from a file in your Sirv account.
- Download File
Downloads a file from your Sirv account and returns its contents.
- Fetch File From URL
Pulls a file from a web address straight into your Sirv account, saving it at the path you choose, and reports whether the fetch succeeded.
- Find File
Searches the files in your Sirv account by name, folder, type, size, tags, description or date, and returns the matching files.
- Get API Limits
Returns your Sirv API rate limits and how much of each you have used.
- Get batch delete job
Returns the progress and results of a batch delete job you started earlier.
- Get CDN URL
Returns the public web address of a file in your Sirv account.
- Get File Info
Returns the details Sirv holds on one file — its type, size, dates and image information.
- Get File Metadata
Returns everything Sirv stores about a file: its title, description, tags, product details and any other metadata held against it.
- Get File Tags
Returns the tags attached to a file in your Sirv account.
- Get product metadata
Returns the product information stored on a file in your Sirv account.
- Get Storage Info
Returns how much storage your Sirv account is using and how much it is allowed.
- Get Usage Report
Returns how much your Sirv account has served — the number of file requests and the bytes transferred, broken down by day.
- Get ZIP Job
Returns the progress and results of a zip job, including the archive it produced.
- List Folder Contents
Lists the files and sub-folders inside a folder of your Sirv account, with each item's name, size, type and when it was last changed.
- Make API Call
Makes any Sirv API call you specify, for endpoints that do not yet have their own action. You supply the method, the path and any data; the connected account's credentials are applied for you.
- Rename or Move File
Renames a file or folder, or moves it to another folder, by giving its new path.
- Set File Metadata
Sets the title, description, tags and product details held against a file in your Sirv account. Anything left blank is left as it is.
- Set Product Metadata
Attaches product details — code, name, brand and categories — to a file in your Sirv account.
- Update account
Changes your Sirv account settings — file minification and where missing files are fetched from. Only the settings you fill in are sent; the rest are left as they are.
- Upload File
Uploads a file to your Sirv account from a web address.
- Zip Files
Starts a job that packs the files and folders you name into a single zip in your Sirv account, and returns the job so you can check when it is ready.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Request Tracker (RT) and Sirv, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Sirv when something happens in Request Tracker (RT)?
Any of Sirv's 32 actions, including Create Folder, Create Thumbnail, Update account and Upload File. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Sirv to Request Tracker (RT)?
Yes. When something happens in Sirv, your agent can act in Request Tracker (RT) too. This page covers both directions: Sirv's triggers and Request Tracker (RT)'s actions are listed here as well.
Do I have to build a connector for Request Tracker (RT) or Sirv?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.