Integration
Connect Request Tracker (RT) to SimplyBook.me
When Ticket Created fires in Request Tracker (RT), your agent runs Accept Invoice Payment in SimplyBook.me. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and SimplyBook.me to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) can start in SimplyBook.me
When Ticket Created in Request Tracker (RT)
then Accept Invoice Payment in SimplyBook.me
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and SimplyBook.me
Triggers and actions 3 triggers · 49 actions
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
- Accept Invoice Payment
Marks an invoice as paid.
- Approve Booking
Approves a booking waiting for approval.
- Block Client
Blocks a client from booking.
- Cancel Booking
Cancels a booking.
- Create Booking Changed Webhook
Subscribes a URL to SimplyBook.me's booking-changed event, so it is called whenever a booking is edited.
- Create Calendar Note
Adds a note to the calendar, optionally blocking that time from bookings.
- Create Client
Adds a new client.
- Decline Booking
Declines a booking waiting for approval.
- Delete Calendar Note
Deletes a calendar note.
- Delete Client
Deletes a client.
- Find Bookings
Finds bookings by status, date, client, service, provider or text.
- Find Clients
Finds clients by name, email or phone.
- Find Invoices
Finds invoices by client, status, booking or date.
- Get Available Slots
Returns the open time slots for a service and provider on a day.
- Get Booking
Returns one booking by its ID, with its client, service, provider and status.
- Get Booking Links
Returns the links for a booking, such as the pages a client uses to view or cancel it.
- Get Calendar Note
Returns one calendar note by ID.
- Get Client
Returns one client by ID.
- Get First Available Slot
Returns the first open time slot for a service and provider, starting from a day.
- Get Invoice
Returns one invoice by ID, with its lines.
- Get Provider
Returns one provider by ID.
- Get Service
Returns one service by ID.
- List Booking Statuses
Returns the custom booking statuses set up for the company.
- List Locations
Returns the company's locations.
- List Providers
Returns the company's providers (staff members or resources).
- List Service Categories
Returns the company's service categories.
- List Services
Returns the company's services.
- Set Booking Comment
Saves a comment on a booking.
- Unblock Client
Lets a blocked client book again.
- Update Calendar Note
Changes a calendar note.
- Update Client
Changes a client's name, contact details or address.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Request Tracker (RT) and SimplyBook.me, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SimplyBook.me when something happens in Request Tracker (RT)?
Any of SimplyBook.me's 31 actions, including Create Booking Changed Webhook, Create Calendar Note, Create Client and Update Calendar Note. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SimplyBook.me to Request Tracker (RT)?
SimplyBook.me has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads SimplyBook.me's API documentation and adds it.
Do I have to build a connector for Request Tracker (RT) or SimplyBook.me?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Request Tracker (RT) and SimplyBook.me without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.