Integration
Connect Request Tracker (RT) and SignNow
When Ticket Created fires in Request Tracker (RT), your agent runs Update Document in SignNow, or Document Updated in SignNow to Create Ticket in Request Tracker (RT). Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and SignNow to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) and SignNow can do together
From Request Tracker (RT) to SignNow
When Ticket Created in Request Tracker (RT)
then Update Document in SignNow
From SignNow to Request Tracker (RT)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and SignNow
Triggers and actions 6 triggers · 32 actions
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
- Document Deleted
Triggers when a document has been deleted.
- Document Updated
Triggers when a document has been updated.
- New Document
Triggers when a document has been uploaded to SignNow.
- Add signing link
Creates a single signing link (and QR code) for a SignNow document or template so anyone with the link can sign it.
- Add template
Creates a template in SignNow from an existing document. The source document is flattened into a reusable template.
- Delete document
Deletes a document from the SignNow account.
- Download document
Downloads a SignNow document as a PDF, or as a zip that also includes its attachments.
- Get document
Get a document by id.
- Invite to Sign
Sends a free form invite to sign an existing SignNow document that has no fields; the signer can place their signature anywhere on the document.
- List documents
Lists the documents in a SignNow folder (for example your Documents folder), with optional filtering by signing status or date and sorting.
- List signing links
Lists the signing links created for a document or template.
- Merge documents
Merges existing SignNow documents into one new document.
- Resend invite
Resends the email invite to sign a document to a signer who has not yet signed.
- Update Document
edits an existing document (e.g. adds or updates fields/texts), which fires the user.document.update event without sending an invite (avoids the daily invite limit).
- Upload Document
Uploads a file to the SignNow account and returns the new document's ID.
- Upload Document & Extract Fields
Uploads a .doc, .docx or .pdf file to SignNow and converts its text tags (and optionally its fillable PDF fields) into SignNow fields.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Request Tracker (RT) and SignNow, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SignNow when something happens in Request Tracker (RT)?
Any of SignNow's 13 actions, including Update Document, Upload Document, Upload Document & Extract Fields and Add signing link. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SignNow to Request Tracker (RT)?
Yes. When something happens in SignNow, your agent can act in Request Tracker (RT) too. This page covers both directions: SignNow's triggers and Request Tracker (RT)'s actions are listed here as well.
Do I have to build a connector for Request Tracker (RT) or SignNow?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.