# Connect Request Tracker (RT) to Scrappa When **Ticket Created** fires in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), your agent runs **Scrape web page** in [Scrappa](https://apiant.ai/connections/scrappa). Describe the whole flow and it is built, tested on every scenario and kept running. Request Tracker (RT) **3** triggers Request Tracker (RT) **19** actions Scrappa **29** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Request Tracker (RT) and Scrappa to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Request Tracker (RT) can start in Scrappa - When **Ticket Created** in Request Tracker (RT) then **Scrape web page** in Scrappa - When **Ticket Status Changed** in Request Tracker (RT) then **Find Reddit posts** in Scrappa Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Request Tracker (RT) and Scrappa ## Triggers and actions 3 triggers · 48 actions - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Add user** Create a user. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. - Action **Check domain availability** Checks whether a domain name is registered or available using a registry (RDAP) lookup. - Action **Find Reddit posts** Returns Reddit posts that match the specified search query, optionally restricted to a subreddit. - Action **Find Trustpilot companies** Search Trustpilot for company/business listings matching a query. - Action **Get domain SEO overview (Semrush)** Get Semrush SEO/traffic overview for a domain. - Action **Get Google Maps business details** Fetches the full Google Maps business profile for one place: name, address, phone, website, rating, review counts, opening hours, photos and more. - Action **Get Instagram user** Get an Instagram user's profile data by username. - Action **Get LinkedIn company** Scrapes a public LinkedIn company page and returns its about text, website, industry, size, headquarters, followers, specialties, locations, employees, recent posts, similar pages and funding. - Action **Get LinkedIn profile** Scrape a public LinkedIn profile by URL or member id, including experience, education, articles, skills and more. - Action **Get Reddit post** Get a Reddit post and its metadata by post URL/id. - Action **Get TikTok video** Get metadata for a TikTok video by URL/id. - Action **Get Trustpilot company details** Get ratings, categories, and reputation details for a Trustpilot company. - Action **Get website traffic (SimilarWeb)** Returns SimilarWeb traffic analytics for a domain: global and country rank, engagement metrics, traffic sources, top countries, estimated monthly visits and top keywords. - Action **Get YouTube transcript** Get the transcript/captions for a YouTube video. - Action **Get YouTube video** Gets the details of a YouTube video, including its title, description, view and like counts, channel, chapters and keywords. - Action **List Instagram user posts** Lists the recent posts of a public Instagram account, with captions, hashtags, like and comment counts, media and location. - Action **List Trustpilot company reviews** Get customer reviews for a Trustpilot company. - Action **Scrape web page** Fetch any web page and extract structured data (title, meta, links, emails, phone numbers, images, body text) or clean markdown. - Action **Search Google** Run a Google web search and return organic results, ads, and related questions. - Action **Search Google Images** Search Google Images for a query and return the matching images. - Action **Search Google Jobs** Search Google Jobs listings by query and location. - Action **Search Google Maps places** Searches Google Maps for places matching a query and returns the matching businesses. - Action **Search Google News** Search Google News and return article results. - Action **Search Google Shopping** Search Google Shopping for product listings and pricing. - Action **Search Indeed jobs** Search Indeed job listings by query and location. - Action **Search LinkedIn** Search LinkedIn for people/company/job results matching a query. - Action **Search LinkedIn jobs** Searches LinkedIn job listing pages for the keywords you give and returns the matching job postings. - Action **Search TikTok users** Search TikTok for user accounts matching a query. - Action **Search YouTube** Searches YouTube and returns the matching videos, channels, playlists or movies for a search query. - Action **Translate text** Translates text from one language to another using Google Translate. ## Each app on its own - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) - [ **Scrappa** Structured web-scraping API with 80+ JSON data endpoints for sites like Google, Amazon, LinkedIn, and YouTube.](https://apiant.ai/connections/scrappa) Reviews ## What our customers say ## More from Request Tracker (RT) - [ **Request Tracker (RT) to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/request-tracker-rt-to-salesforce) - [ **Request Tracker (RT) to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/request-tracker-rt-to-slack) - [ **Request Tracker (RT) to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/request-tracker-rt-to-stripe) - [ **Request Tracker (RT) to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/request-tracker-rt-to-shopify) - [ **Request Tracker (RT) to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/request-tracker-rt-to-trello) - [ **Request Tracker (RT) to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/request-tracker-rt-to-zoom) ## More into Scrappa - [ **HubSpot to Scrappa** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-scrappa) - [ **Salesforce to Scrappa** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-scrappa) - [ **Slack to Scrappa** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-scrappa) - [ **Google Sheets to Scrappa** Google Sheets](https://apiant.ai/connect/google-sheets-to-scrappa) - [ **Gmail to Scrappa** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-scrappa) - [ **Google Calendar to Scrappa** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-scrappa) Questions ## Request Tracker (RT) and Scrappa, answered ### ### What can start an automation from Request Tracker (RT)? Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Scrappa when something happens in Request Tracker (RT)? Any of Scrappa's 29 actions, including Check domain availability, Find Reddit posts, Find Trustpilot companies and Get domain SEO overview (Semrush). Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Scrappa to Request Tracker (RT)? Scrappa has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads Scrappa's API documentation and adds it. ### ### Do I have to build a connector for Request Tracker (RT) or Scrappa? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.