# Connect Request Tracker (RT) to PDF Blocks When **Ticket Created** fires in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), your agent runs **Extract Pages From PDF** in [PDF Blocks](https://apiant.ai/connections/pdf-blocks). Describe the whole flow and it is built, tested on every scenario and kept running. Request Tracker (RT) **3** triggers Request Tracker (RT) **19** actions PDF Blocks **17** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Request Tracker (RT) and PDF Blocks to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Request Tracker (RT) can start in PDF Blocks - When **Ticket Created** in Request Tracker (RT) then **Extract Pages From PDF** in PDF Blocks - When **Ticket Status Changed** in Request Tracker (RT) then **Merge PDF Documents** in PDF Blocks Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Request Tracker (RT) and PDF Blocks ## Triggers and actions 3 triggers · 36 actions - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Add user** Create a user. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. - Action **Add Image Watermark to PDF** Add an image watermark to each page of a PDF document. - Action **Add Password to PDF** Protect a PDF document with a password. Encrypt the PDF document to prevent unauthorized access. - Action **Add restrictions to PDF** Add permission restrictions to a PDF. - Action **Add Text Watermark to PDF** Add a text watermark to each page of a PDF document. Choose from several watermark templates. - Action **Extract Pages From PDF** Extract one or more pages from a PDF document. - Action **Merge PDF Documents** Combine multiple PDF documents into a single PDF document. - Action **Remove pages from PDF** Remove selected pages from a PDF. - Action **Remove password from PDF** Decrypt a PDF with a known password. - Action **Remove restrictions from PDF** Remove permission restrictions from a PDF. - Action **Remove signatures from PDF** Remove digital signatures from a PDF. - Action **Reorder pages in PDF** Reorder pages into a specified sequence. - Action **Reverse pages in PDF** Reverse page order. - Action **Rotate pages in PDF** Rotate selected pages. - Action **Split PDF at page** Break a PDF at a chosen page boundary. - Action **Split PDF by file size** Cap each part's byte size when splitting. - Action **Split PDF by page count** Break a PDF into fixed-size chunks. - Action **Split PDF into page groups** Group pages by a defined pattern into separate PDFs. ## Each app on its own - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) - [ **PDF Blocks** PDF actions for your zaps: Merge PDF documents, protect PDFs with a password, watermark PDF documents, and...](https://apiant.ai/connections/pdf-blocks) Reviews ## What our customers say ## More from Request Tracker (RT) - [ **Request Tracker (RT) to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/request-tracker-rt-to-salesforce) - [ **Request Tracker (RT) to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/request-tracker-rt-to-slack) - [ **Request Tracker (RT) to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/request-tracker-rt-to-stripe) - [ **Request Tracker (RT) to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/request-tracker-rt-to-shopify) - [ **Request Tracker (RT) to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/request-tracker-rt-to-trello) - [ **Request Tracker (RT) to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/request-tracker-rt-to-zoom) ## More into PDF Blocks - [ **HubSpot to PDF Blocks** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-pdf-blocks) - [ **Salesforce to PDF Blocks** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-pdf-blocks) - [ **Slack to PDF Blocks** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-pdf-blocks) - [ **Google Sheets to PDF Blocks** Google Sheets](https://apiant.ai/connect/google-sheets-to-pdf-blocks) - [ **Gmail to PDF Blocks** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-pdf-blocks) - [ **Google Calendar to PDF Blocks** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-pdf-blocks) Questions ## Request Tracker (RT) and PDF Blocks, answered ### ### What can start an automation from Request Tracker (RT)? Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in PDF Blocks when something happens in Request Tracker (RT)? Any of PDF Blocks's 17 actions, including Add Image Watermark to PDF, Add Password to PDF, Add restrictions to PDF and Add Text Watermark to PDF. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from PDF Blocks to Request Tracker (RT)? PDF Blocks has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads PDF Blocks's API documentation and adds it. ### ### Do I have to build a connector for Request Tracker (RT) or PDF Blocks? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.