# Connect Request Tracker (RT) to OpenLigaDB When **Ticket Created** fires in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), your agent runs **Find matches between two teams** in [OpenLigaDB](https://apiant.ai/connections/openligadb). Describe the whole flow and it is built, tested on every scenario and kept running. Request Tracker (RT) **3** triggers Request Tracker (RT) **19** actions OpenLigaDB **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Request Tracker (RT) and OpenLigaDB to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Request Tracker (RT) can start in OpenLigaDB - When **Ticket Created** in Request Tracker (RT) then **Find matches between two teams** in OpenLigaDB - When **Ticket Status Changed** in Request Tracker (RT) then **Get current matchday** in OpenLigaDB Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Request Tracker (RT) and OpenLigaDB ## Triggers and actions 3 triggers · 34 actions - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Add user** Create a user. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. - Action **Find matches between two teams** Find the matches played between two given teams. - Action **Get current matchday** Get the current matchday/group for a given league. - Action **Get last match by league** Get the most recently completed match for a given league. - Action **Get last match by team** Get the most recently completed match for a given team within a given league. - Action **Get league table** Get the current standings table for a league and season. - Action **Get match by ID** Get the full data for one match by its match ID. - Action **Get next match by league** Get the next upcoming match for a given league. - Action **Get next match by team** Get the next upcoming match for a given team within a given league. - Action **List available leagues** List the leagues and competitions available in OpenLigaDB, optionally filtered by season. - Action **List available matchdays** List the matchdays/groups (e.g. rounds, playoffs, finals) available for a league and season. - Action **List available sports** List the sports categories available in OpenLigaDB. - Action **List matches by league and season** List every match of a league for a given season, optionally narrowed to a specific matchday/group or a specific team. - Action **List matches by team** List a team's matches within a window of past and future weeks, looked up by team name or team ID. - Action **List teams in league and season** List the teams participating in a given league and season. - Action **List top goal scorers** List the top goal scorers for a league and season. ## Each app on its own - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) - [ **OpenLigaDB** OpenLigaDB is a crowd-sourced database of sports league fixtures and results, best known for German football...](https://apiant.ai/connections/openligadb) Reviews ## What our customers say ## More from Request Tracker (RT) - [ **Request Tracker (RT) to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/request-tracker-rt-to-salesforce) - [ **Request Tracker (RT) to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/request-tracker-rt-to-slack) - [ **Request Tracker (RT) to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/request-tracker-rt-to-stripe) - [ **Request Tracker (RT) to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/request-tracker-rt-to-shopify) - [ **Request Tracker (RT) to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/request-tracker-rt-to-trello) - [ **Request Tracker (RT) to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/request-tracker-rt-to-zoom) ## More into OpenLigaDB - [ **HubSpot to OpenLigaDB** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-openligadb) - [ **Salesforce to OpenLigaDB** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-openligadb) - [ **Slack to OpenLigaDB** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-openligadb) - [ **Google Sheets to OpenLigaDB** Google Sheets](https://apiant.ai/connect/google-sheets-to-openligadb) - [ **Gmail to OpenLigaDB** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-openligadb) - [ **Google Calendar to OpenLigaDB** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-openligadb) Questions ## Request Tracker (RT) and OpenLigaDB, answered ### ### What can start an automation from Request Tracker (RT)? Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in OpenLigaDB when something happens in Request Tracker (RT)? Any of OpenLigaDB's 15 actions, including Find matches between two teams, Get current matchday, Get last match by league and Get last match by team. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from OpenLigaDB to Request Tracker (RT)? OpenLigaDB has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads OpenLigaDB's API documentation and adds it. ### ### Do I have to build a connector for Request Tracker (RT) or OpenLigaDB? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.