Integration
Connect Request Tracker (RT) to Mailchimp Transactional (Mandrill)
When Ticket Created fires in Request Tracker (RT), your agent runs Send an email using a template in Mailchimp Transactional (Mandrill). Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and Mailchimp Transactional (Mandrill) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) can start in Mailchimp Transactional (Mandrill)
When Ticket Created in Request Tracker (RT)
then Send an email using a template in Mailchimp Transactional (Mandrill)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and Mailchimp Transactional (Mandrill)
Triggers and actions 3 triggers · 36 actions
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
- Add reject (blacklist)
Add an email to your email rejection blacklist.
- Add subaccount
Add a new subaccount.
- Add template
Add a new template to the account.
- Add to whitelist
Add an email to your email rejection whitelist.
- Delete from whitelist
Remove an email from your email rejection whitelist.
- Delete reject (blacklist)
Remove an email from your email rejection blacklist.
- Delete subaccount
Delete an existing subaccount; any messages queued for it are removed.
- Delete template
Delete a template from the account.
- Get account info
Return information about the API-connected user, including reputation, hourly quota, and usage stats.
- Get message info
Get the full information for a single recently sent message.
- Get sender info
Get more detailed information about a single sender, including stats for the past 30 days.
- Get subaccount info
Get information about a specific subaccount.
- Get tag info
Return more detailed information about a single tag, including aggregates of recent stats.
- Get template info
Get the information for a specific template.
- Ping (validate API key)
Validate an API key and respond to a ping.
- Send an email using a template
Send a transactional message using a stored Mandrill template.
- Update template
Update the code for an existing template.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Request Tracker (RT) and Mailchimp Transactional (Mandrill), answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Mailchimp Transactional (Mandrill) when something happens in Request Tracker (RT)?
Any of Mailchimp Transactional (Mandrill)'s 17 actions, including Send an email using a template, Update template, Add reject (blacklist) and Add subaccount. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Mailchimp Transactional (Mandrill) to Request Tracker (RT)?
Mailchimp Transactional (Mandrill) has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads Mailchimp Transactional (Mandrill)'s API documentation and adds it.
Do I have to build a connector for Request Tracker (RT) or Mailchimp Transactional (Mandrill)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Request Tracker (RT) and Mailchimp Transactional (Mandrill) without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.