Integration
Connect Request Tracker (RT) to InfoLobby
When Ticket Created fires in Request Tracker (RT), your agent runs Add Task in InfoLobby. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and InfoLobby to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) can start in InfoLobby
When Ticket Created in Request Tracker (RT)
then Add Task in InfoLobby
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and InfoLobby
Triggers and actions 3 triggers · 33 actions
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
- Add File
Uploads a file (base64 content) and appends it to a file field on an InfoLobby record. Existing attachments on the field are kept.
- Add Table
Create a new table in a space.
- Add Task
Creates a task attached to a record in an InfoLobby table.
- Create Comment
Posts a comment on an InfoLobby record, optionally with file attachments and without notifying the record's followers.
- Create Record
Creates a new record in an InfoLobby table.
- Delete a Record
Deletes a record from an InfoLobby table.
- Delete File
Removes one attachment from a file field on a record. Other attachments on the field and on other file fields are untouched.
- Filter Table Records
Returns the records in an InfoLobby table that match the given filters, search term or saved view.
- Get Record
Fetches a record by ID from an InfoLobby table. An error occurs if the record is not found.
- Get Table
Returns a table's metadata and its field definitions (schema).
- List Spaces
Lists every workspace (space) the connected API key has access to.
- List Tables
Returns all tables in an InfoLobby workspace (space).
- Query Table Records
Query and filter the records of an InfoLobby table, returning one page of up to 100 matching rows.
- Update a Record
Updates an existing record in an InfoLobby table by ID. Only the fields you supply are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Request Tracker (RT)
Request Tracker (RT) to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Request Tracker (RT) to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Request Tracker (RT) to StripeStripe is a payment processing platform for online businesses.
Request Tracker (RT) to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Request Tracker (RT) to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
Request Tracker (RT) to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
More into InfoLobby
HubSpot to InfoLobbyHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to InfoLobbyGoogle Sheets
Gmail to InfoLobbyGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to InfoLobbyGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Request Tracker (RT) and InfoLobby, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in InfoLobby when something happens in Request Tracker (RT)?
Any of InfoLobby's 14 actions, including Create Comment, Create Record, Update a Record and Add File. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from InfoLobby to Request Tracker (RT)?
InfoLobby has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads InfoLobby's API documentation and adds it.
Do I have to build a connector for Request Tracker (RT) or InfoLobby?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.